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Retail Clerk Lead

Eastern Washington University

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Retail Clerk Lead

About Eastern Washington University:
Eastern Washington University is a regional, comprehensive public university located in Cheney and Spokane, Washington, with programs offered throughout the state and online with an enrollment of over 12,000 students. Eastern is one of six state-funded four-year institutions of higher education in Washington reporting to its own Board of Trustees.

Eastern’s 300-acre main campus is located in Cheney, a community of 11,000 residents 16 miles southwest of the state’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the Brand new Catalyst building and on the Riverpoint Campus which is shared with Washington State University. Eastern also offers program throughout the state based on the needs of the community. Eastern offers an array of bachelor’s and master’s degrees and one applied doctorate in physical therapy. EWU offers 135 fields of study, 9 master’s degrees, 12 graduate certificates, 39 graduate programs, 1 educational specialist degree, and 1 applied doctorate to more than 10,000 enrolled students.

Job Summary:
  • Eastern Washington University is currently seeking a team-orientated individual, with excellent customer service skills for a Retail Clerk Lead. This position will lead a convenience store staff in ordering, receiving, sales, inventory, clerical work, cash funds and customer service functions for a retail and or service operation.

  • On top of salary, the University offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 11 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses.

  • EWU expands opportunities for personal transformation through excellence in learning.

Required Qualifications:
1. WA State Valid Drivers License.
2. WA State Valid Food Handler’s permit.
3. High school diploma or GED.
4. One year of experience in retail selling, cash register operation, general clerical work and/or financial record keeping
5. Ability to acquire Serve Safe Certification within one first year of employment.
6. Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.

Preferred Qualifications:
P1. One year of experience in the grocery retail field
P2. Two or more years of experience in the grocery retail field.
P3. One or more years experience in college and university food service
P4. Two or more years of customer service experience
P5. Proficiency using Microsoft Office (including: Word, Excel, and Outlook) and ability to learn new new software programs quickly.
P6. Experience with Point of Sales System, cash handling and deposits.
P7. One or more years of experience using and electronic inventory management system.
P8. One or more years of experience performing inventories in a large scale business.
P9. One or more years experience leading or supervising 10-15 employees at one time, including scheduling, directing and training.

Other Skills and Abilities:

Job Duties:
% of Time: 35
Responsibility / Duty: Provide student and non-student employees with schedules, direction, training and supervision. Checking the work of retail clerks, check stand operators, temporary staff and others.
Essential Function Indicator: Yes

% of Time: 25
Responsibility / Duty: Adequately stocking shelves, building displays, rotating and fronting of retail products.
Essential Function Indicator: Yes

% of Time: 10
Responsibility / Duty: Operate cash registers, POS System (Blackboard), computer based ordering system (Food Trak), verify tills, count tills, make change, process and handle dining cards sales.
Essential Function Indicator: Yes

% of Time: 10
Responsibility / Duty: Provide and maintain a high quality of customer service, assist customers in locating, selecting, and purchasing of various retail items.
Essential Function Indicator: Yes

% of Time: 5
Responsibility / Duty: Coordinate displays, store arrangement with seasonal changes, special sales, pricing and new merchandise.
Essential Function Indicator: Yes

% of Time: 5
Responsibility / Duty: Maintain good housekeeping in a safe manner (clean shelves, fixtures, furnishings, etc.)
Essential Function Indicator: Yes

% of Time: 10
Responsibility / Duty: Responsible for opening and/or closing of a retail store. 
Responsible for balancing a safe for associated funds. May make bank deposit. 
Responsible for inventory and ordering of goods for retail store 
Receiving products and verifying invoices of product received. 
Interview vendors from selected manufacture’s and wholesalers and plan inventory levels to meet adequate needs. 
Perform related duties as required.
Essential Function Indicator: Yes

Conditions of Employment:
  • This position requires a valid food handler’s permit and a driver’s license. This position requires the ability to work late nights and weekends. The successful candidate must be able to occasionally lift and carry up to 50 pounds.

  • This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment

  • All new employees must comply with EWU immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID-19 before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

  • This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement.

Salary Information: $35,064 - $45,300

Posting Date: 10/13/2021
Open Until Further Notice: No
Closing Date: 10/31/2021
Screening to Begin: Immediately

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

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Eastern Washington University is a student-centered, regionally based, comprehensive university. Its campus is located in Cheney, within the Spokane metropolitan area, with additional learning centers in the region and elsewhere in Washington State. Its mission is to prepare broadly educated, technologically proficient, and highly productive citizens to attain meaningful careers, to enjoy enriched lives, and to make contributions to a culturally diverse society.

Eastern Washington University will achieve its mission by providing:

  • an excellent student-centered learning environment;
  • professionally accomplished faculty who are strongly committed to student learning;
  • high-quality integrated, interdependent programs that build upon the region's assets and offer a broad range of choices as appropriate to the needs of the university's students and the region; and
  • exceptional student support services, resources, and facilities.
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