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Program Coordinator, Annual Giving

Job Details

Description
Department Description

The Advancement operation provides the management and coordination of the back office functions to support the campus-based fundraising field staff. These include research, marketing and communications, gift processing, data base management, estate gift planning, and other services. These central services produce economies of scale by eliminating the need for these back office functions to be duplicated on each of the four campuses. They also place the institution in an optimal position to attract substantial support from the philanthropic sector.

Position Description

The Central Office of Advancement (Central Advancement) at the University of Colorado System (CU) works closely to support the educational, professional training, public service, research, and healthcare missions of the four CU campuses (Anschutz Medical Campus, Boulder, Colorado Springs, and Denver). Central Advancement works with each campus Advancement office, as well as colleagues employed by the University of Colorado Foundation, to build industry-specific expertise, provide exceptional service, and identify multi-campus resource efficiencies.

Within Central Advancement, Central Annual Giving champions data-driven decision making, providing each campus with the tools and information needed to understand and address their unique Annual Giving challenges and priorities.

The Program Coordinator, Annual Giving works closely with a team of Annual Giving professionals located in Central Advancement and embedded within campus Advancement teams to secure new, recurring, and upgraded gifts up to the $25,000 level. They support the achievement of key performance indicators by coordinating across CU through traditional and innovative outreach channels.

This position reports to the Director of Annual Giving and is Exempt from the State of Colorado Classified Staff system.

Duties and Responsibilities

Duties and responsibilities of the position include, but are not limited to: 

Cross-Campus Collaboration and Customer Service

  • Provides and supports tools that enable partners across CU to share and coordinate Annual Giving activities, such as plans, calendars, project briefings, trainings, meetings, etc.
  • Supports the implementation of the agreed-upon baseline of Annual Giving activities that are shared across CU [described within a system-wide Memorandum of Understanding (MOU)]
  • Supports the coordination of outreach across annual giving programs, such as data, direct mail and digital appeals, phone program, and crowdfunding
  • Supports the pursuit of each campus’ Annual Giving key performance indicators, as appropriate
  • Supports the creation and implementation of campus-specific annual operating plans, as appropriate
  • Establishes close partnerships and collaborative processes with partners across CU’s four campuses to create an environment of collaboration and customer service
  • Actively responds to requests, quickly and effectively engaging all relevant stakeholders
  • Supports the development and distribution of regular reports and presentations to enable the annual giving team and system-wide Advancement leadership to review, monitor, and assess the effectiveness of various annual giving programs
Administrative Support

  • Provides administrative support functions for Annual Giving efforts, including:
    • Answering and directing phone calls
    • Preparing routine and non-routine correspondence
    • Establishing and maintaining paper and electronic files
    • Document management
    • Executive administrative support for the Director of Annual Giving
  • Manages the Central Annual Giving inbox/email account
  • Receives and responds to donor questions and inquiries via email, phone, and mail
  • Provides general support for the execution of the team’s programs and efforts, including:
    • Scheduling meetings,
    • Managing travel
    • Filing expense reports
    • Coordinating and maintaining program materials and supplies
  • Utilizes data to create requested reports, spreadsheets, and correspondence on a routine basis
  • Provides project management support and copy editing for print pieces and e-communications
  • Develops relationships with colleagues within Central Advancement and across the CU system to assist with scheduling, to fulfill specific donor requests, or to support annual giving projects
  • Supports the Agile work management system, acting as the team’s Scrum Master and facilitating regular meetings.
Data

  • Supports comprehensive Annual Giving data-analysis efforts, partnering with both Blackbaud’s donorCentrics product and with CU Central Advancement data analytics teams
  • Supports the Annual Giving team in providing on-time and accurate delivery of data files to internal and external partners
  • Supports data-specific Annual Giving efforts that benefit CU, such as appeal code policies and procedures, recurring gift functionality, etc.
Who we are and What we offer

Who we are: System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses. This position is located in Denver with the ability to work a hybrid schedule.  Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System Administration.

The University of Colorado has been proactive in response to the COVID-19 pandemic. You can visit our COVID-19 webpage for more information.

What we offer:

Salary: The salary range has been established at $45,000-$48,700.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Benefits: The University of Colorado offers an excellent benefits package including:

  • Medical: Multiple plan options
  • Dental: Multiple plan options
  • Additional Insurance: Disability, Life, Vision and Wellness
  • Retirement 401(a) Plan: Employer contributes 10% of your gross pay
  • Paid Time Off: Accruals over the year
    • Vacation Days: 22
    • Sick Days: 15
    • Holiday Days: 10
  • Tuition Benefit: System employees have the benefit on all campuses 
  • ECO Pass: RTD Bus and light rail service
  • Additional Perks & Programs: Click here to access a few more Perks and Programs
Click here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.

Additional taxable fringe benefits may be available.

More information on benefits programs, including eligibility, is available at www.cu.edu/employee-services/.

Knowledge, Skills and Abilities 

To be successful in this position, candidates will need the following:

  • Knowledge of general office procedures, protocol and professionalism
  • Ability to participate effectively within a multi-faceted, geographically-disperse team
  • Ability to manage multiple tasks simultaneously, adapt to changing priorities, manage time, and meet deadlines
  • Ability to work in a team environment and develop effective interpersonal relationships
  • Superior customer service skills
  • Ability to communicate verbally and in writing
  • Ability to learn about higher-education fundraising and annual giving data trends and best practices
  • Data entry skills with ability to prepare and maintain detailed and accurate records, files, and reports on an ongoing basis
  • Ability to work independently, prioritize assignments, and complete work in a timely manner
  • Ability to work in an environment of fluctuating workloads and competing priorities
  • Ability to work with accuracy and attention to detail
  • Knowledge of money handling procedures and mathematics
  • Ability to establish and maintain good working relationships with co-workers, supervisors, other University Personnel, and the public
  • Ability to complete thorough and accurate research
  • Ability to appropriately apply relevant information to assigned projects
  • Skilled in the use of Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.)
  • Excellent communication and interpersonal skills
  • Exceptional organizational skills
 



Qualifications
Minimum Requirements

  • Bachelor’s degree from an accredited institution of higher education or equivalent experience (education requirement may be substituted by professional experience on a year for year basis).
  • One (1) year of experience in a professional office environment
  • Ability to work occasional nights and weekends, as needed.
Preferred Qualifications

  • Two (2) years’ experience utilizing data to create strategies, goals, and outcomes and/or experience fundraising in a higher education, nonprofit or medical setting. Experience leading a program or project from concept and strategy to execution and analysis
  • Experience securing buy-in and support from stakeholders
  • Experience with database or customer relationship management systems, such as Advance, SalesForce, or Blackbaud


Job Category: Development
Primary Location: Denver
Schedule: Full-time
Posting Date: Nov 23, 2021
Unposting Date: Ongoing

Organization

Read our Diversity Profile The University of Colorado is the third largest employer in the state of Colorado and plays a profound role in the lives of individuals, businesses and communities throughout the state, across the country and around the world. Nearly 500,000 alumni lead the way in business, science, the arts, health care and their communities, and they’re joined by some 15,000 more each year.UC aerial view

Founded in 1876, the University of Colorado now includes four campuses: CU BoulderCU Denver, CU Colorado Springs and the University of Colorado Anschutz Medical Campus. The University of Colorado is recognized as a national leader in teaching and research excellence, with campuses offering more than 300 unique degree programs.

University of Colorado campuses are consistently ranked nationally and regionally by U.S. News & World Report’s annual Best Colleges Rankings. A total of 14,479 degrees in were awarded in 2015-16 and the total enrollment among CU’s four campuses during the fall 2016 semester was 63,202.

UC buffaloIn FY 2015-16, CU garnered $924 million in sponsored research awards, which support research related capital improvements, scientific equipment and salaries for research and support staff. In the past year alone, CU Technology Transfer registered 275 invention disclosures, 112 new patent filings and 193 follow-on filings. Five new companies were formed based on CU technology.

 

Our outstanding staff and faculty make us who we are. Notable honors and awards received include:  

  • Five Nobel Laureates
  • One Pulitzer Prize recipient
  • Nine MacArthur fellows
  • Twenty-four recipients of the Hazel Barnes Prize
  • Two Carnegie Foundation Professor of the Year honorees

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