Research Associate II

SCA00487

The Research Associate II is responsible for supporting the research and evaluation agendaof the Office of Institutional Research with a focus on survey development and compliance
with related College Policy. As part of the Institutional Research Team, the Institutional
Research Data Specialist will provide the College community with quantitative data,
information and support on various projects and initiatives from Senior Administrators,
Department Heads, and faculty ranging in complexity. The Research Associate II will take
part in projects that serve to improve the student experience and College operations.

• Provide management of the College survey policy; responsibilities include but are not limited to managing the survey approval process, as outlined in College Policy, from application through implementation and analyses when required.

• Serve as the subject matter expert for IR staff, other College administrators, staff, and faculty in the design, creation, implementation, and analysis of survey instruments used for College research and assessment.

• Interpret and synthesize large volumes of institutional data into comprehensive information; create narrative reports as well as tables, charts, and illustrations.

• Process data queries and compile new datasets, from existing institutional data, to support department research projects as well as independently work on approved requests from college faculty and staff.

• Submit data files to the National Student Clearinghouse and maintain transfer student database and reports.

• Collaborate with IR team members to prioritize and deliver ad hoc data requests and Institutional Research projects on time.

• Create, edit, maintain and retrieve data from relational databases using SQL programming language.

• Assist in the development, testing, publishing, and maintenance of the centralized Institutional Research Intelligence Dashboards and work to streamline reporting activities and processes.

• Work with the IR team to identify the best practices to display and deliver data, e.g., dashboards, charts, reports, pivot tables and build appropriate data models.

• Respond to requests for information from internal and external sources as assigned.

• Engage with institutional colleagues to build collaborative relationships and meet data reporting needs.

• Maintain confidentiality, sensitivity, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological and ethnic backgrounds.

• Perform other duties as assigned.

• Bachelor’s degree in a related field required. Any and all degrees must be from a recognized institutional accreditor.

• A minimum of two (2) years of relevant work experience required.

• Experience in survey design, development and management required.

• Experience managing and analyzing large datasets from varying sources required.

• Strong oral and written communication skills and analytic ability required.

• Proficiency in MS Excel and the tools required to manage, analyze, and report data required.

• Demonstrated ability to work independently, manage complex projects effectively, and communicate ideas and data outcomes accurately and clearly.

• An understanding of, and sensitivity to, the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college staff and students required.

• Master’s degree in a related field preferred.

• Two (2) years of relevant work experience in higher education preferred.

• Experience with SQL programming preferred.

• Tableau experience preferred.

• Experience with Dashboard design and implementation preferred.

Main Campus

Effective October 15, 2021, all College employees must (a) be fully vaccinated, or (b) have submitted proof of their first shot of a COVID-19 Vaccine and submit to regular testing until they are fully vaccinated, or © obtain an approved exemption from the College and submit to regular COVID testing as an accommodation.


Interested persons should complete an online application

Cover letter of interest and resume REQUIRED

Names and contact information of 3 professional references OPTIONAL

Review of applications will commence on October 19, 2021 and will continue until the position is filled.

Applicants must be legally eligible to work in the U.S. Community College of Philadelphia is an Affirmative Action, Equal Opportunity and Equal Access Employer. The College encourages applications from individuals from traditionally underrepresented groups.

2

Salary commensurate with relevant experience

10/05/2021

Administrator

Full-Time