S07099P

PROGRAM COORDINATOR II

PSO-Small Business Dev Center

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

georgiasbdc.org

External

TRS

Employee

Benefits Eligible

Full Time

M-F, 8-5; some nights and weekends

$44,425

10/11/2021

Yes

11/01/2021

FLSA: Non-exempt

Atlanta Area

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

Public Service Paraprofessional/Professional

Outreach Services

1.00

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

The Program Coordinator II assists the Business Consultants and Area Director of an Area Office through the management of multiple, simultaneous projects involving marketing, continuing education, development and office administration.

In collaboration with their local office, a program coordinator will take initiative on an office’s marketing strategy and deployment, using a variety of programs, including: desktop publishing and editing programs (Publisher, InDesign) and PhotoShop; email marketing (Constant Contact, MailChimp); video marketing; WordPress; and various social media platforms.

In addition, a PC actively participates in the development and execution of sponsorship strategies regarding programs and other assets.

PCs also assist with program development, program delivery, client management and administrative office support. Being the first point of contact, the Program Coordinator II will deliver introductory presentations to prospective clients and inquirers. Serve as P-card holder for the Dekalb SBDC office.

Skilled in Windows environment, including Microsoft Word, Excel, PowerPoint, and other Windows based programs; presentation skills; organized, independent, self-starter who takes the initiative to continually improve the operations. Desires to continually learn and develop professionally. Desires to help others and work as a valued team member.

-Demonstrate the ability to successfully interface with clients/stakeholders.
-Comfortable with making public presentations and PR events to individuals and groups.
-Ability to teach and lead discussion in group settings.
-Ability to manage projects, including setting and meeting project timelines/goals.
-Ability to monitor and evaluate progress.
-Ability to produce high-quality final products.
-Ability to produce high-quality printed training materials and other materials.
-Ability to manage complex registration and data-collection processes.
-Ability and desire to work independently to achieve project and goal outcomes.
-Experience in the use of Social Media.
-Experience in Internet-based research activities.

Work at a computer work station for 8 hours per day on some days. Lift and carry 30 pounds.

Yes

Yes

Yes

Yes

Yes

No

No

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Outreach:
Work with Area Director and business consultants to develop and deploy the office’s local marketing strategies. Market the local center’s programs and services to potential and current clientele, stakeholders, referral sources and potential program attendees via traditional and digital marketing means.

Network independently on behalf of the local office with businesses and service providers in order to facilitate client referrals, partnerships, and sponsorship opportunities. Act as a liaison to local and regional stakeholders and referral sources.

As needed, provide basic business introductory presentations, business group guest talks, public addresses, and serve on small business committees.

45

Continuing Education:
Assist with Continuing Education program planning, development, and execution, including maintenance of a master calendar of CE classes, programs and other events in cooperation with the consulting staff.
Recruit and provide information to potential SBDC class participants. Manage registration and document class participants. Recruit, coordinate and correspond with outside program speakers. Maintain records of speakers.
Collect and report all financial assets including participant fees and sponsorship for an office.
As needed, conduct basic business workshops and presentations.

25

Development:
Actively participate in the development and execution of strategies for sponsorship of programs and other assets. This includes identifying and soliciting sponsors to the local SBDC program.
Assist office staff in stewardship of current and prospective partners.

15

Office Administration:
Meet and greet the public with a professional image and route messages to consultants as appropriate.
Meet with new clients and provide basic introductory information.
Research information requests as needed and follow-up with inquirer.
Schedule consulting appointments and other case management related duties for staff as requested.
Develop and maintain knowledge base of small business resources on the local, regional, state, and national levels.

8

Other duties:
Assist Business Consultants with research; perform demographic studies; Analyze market and industry trends/statistics; Internet research as needed.
Input data accurately and timely into the SBDC’s Continuing Education Database (Unity). Maintain area office records and files in accordance with SBA and state office requirements.

Perform support duties needed for the operation of the Area office using standard SBDC equipment and software in the preparation of:
- Correspondence
- Presentation materials
- Purchase and check requests
- Process leave and travel expense forms
- Invoices and Honoraria
- Supply orders and area office related purchasing
- Promotional Materials including brochures, flyers, newsletters, e-mails to promote CE classes and other programs
- Accurately collect and account for monies collected for program and conference registration fees.
- Other duties as may be determined by the State Office.

Retrieving performance data and other information for completion of required reports. Assist Area Director and Business Consultant with other projects as needed.
Support organizational improvement efforts through active involvement on internal committees, special projects, and various assessments as directed by the state office.

7