Information Security Operations Analyst

Job Details

Position Number:


Functional Title:

Information Security Operations Analyst

Position Type:


Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The Information Security Office is a subset within the Information Technology Services (ITS) division that is charged with providing active information security assessment, risk analysis, incident management, information security controls, education, and guidance for the protection of UNCG’s information assets and information technology environment. The overall objective is to protect and preserve the confidentiality, integrity, and availability of information and information resources for teaching and learning, research, service, and the conduct of university business.

Position Summary:

The Information Security Operations Analyst contributes to the success of the University by working to protect information systems and resources from security threats on a daily basis. This position provides day-to-day information security operations support including security event handling, security incident response, threat hunting, threat intelligence analysis, forensic analysis, vulnerability identification, and security incident recovery services. The Analyst is responsible for monitoring the safety and security of the University’s information systems and resources using a Security Event Information Management (SEIM) system with auditable logs of all investigations and response activities.

The Information Security Operations Analyst is also responsible for planning and executing short- and medium-term information security improvement projects and initiatives intended to improve UNCG’s information security posture, tools, policies, processes, and procedures with guidance and support from the Chief Information Security Officer (CISO) as well as information security architects and engineers. This includes investigating, evaluating, developing, and deploying customized security solutions to meet UNCG’s specific information security needs according to the adopted ISO/IEC 27002 framework. The Analyst works actively with other IT staff as well as end-users and leadership from other University departments and divisions to help determine information security requirements and deploy appropriate solutions that meet security best practices and recommendations.

The Information Security Operations Analyst provides ongoing support and advice to IT staff and end-users on a variety of security topics and issues, helping to ensure adherence to the University’s security policies and procedures along with compliance with applicable regulations. The Analyst recommends strategies to prevent security exposures and intrusions and plays a key role in helping University business units address extant and emerging security concerns.

Minimum Qualifications:

  • Entry-level with Master’s Degree; Bachelor’s Degree and 0 to 2 years experience; or equivalent education/experience.
  • Degree should be in Computer Science, Information Technology, Information Security or closely related discipline from an appropriately accredited institution.
  • Demonstrated recent experience with information security operations functions, activities, tools, and systems.
  • Demonstrated recent experience with security configurations on cloud computing systems.

Preferred Qualifications:

  • 5+ years of experience in Information Technology positions with responsibility for security operations and/or configuration.
  • Demonstrated recent experience with end-user client computing systems including Windows, Mac, and Linux OS.
  • Demonstrated recent experience with server and network infrastructure operations, including Windows and Linux servers, virtual server systems, and complex enterprise network routing and switching.
  • Excellent interpersonal and written communications skills.
  • Information security industry or vendor certifications are desired.

Special Instructions to Applicants:

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

Salary commensurate with experience

Org #-Department:

Info Technology Services - 23101

Job Open Date:


For Best Consideration Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:

Information Security Event & Incident Operations

Essential Tasks:

Perform security event monitoring, alerting, investigations, notification, and response activities.

Tune and adjust alert triggers and security monitoring thresholds.

Generate security event data reports.

Create and distribute security advisories.

Perform security incident management and response activities.

Percentage Of Time:


Key Responsibility:

Threat & Vulnerability Management

Essential Tasks:

Ingest and process threat intelligence data.

Perform threat hunting, threat identification, and threat analysis/assessment activities.

Conduct research into new and emerging threats.

Perform vulnerability identification and vulnerability management activities including vulnerability reduction through pursuit of patching and security configuration remediation.

Percentage Of Time:


Key Responsibility:

Computer Security Forensics

Essential Tasks:

Conduct information security incident forensics investigations including forensic data capture, drive imaging, and data recovery with the aim of identifying, preserving, recovering, analyzing, and presenting facts and evidence in accordance with standard evidentiary procedures.

Capture and preserve evidence of computer crimes for use in internal or external criminal, civil, or administrative proceedings.

Percentage Of Time:


Key Responsibility:

Information Security Documentation

Essential Tasks:

Maintain and improve information security policies, standards, processes, and procedural documentation.

Author and maintain Knowledge Base articles, Work Instructions, and other guidance documentation.

Create and disseminate information security news articles and other advisory documentation.

Percentage Of Time:


Key Responsibility:

Projects and Other Duties

Essential Tasks:

Manage vendor relationships.

Participate in security and IT improvement projects and initiatives.

Provide consulting and advice to clients.

Plan and execute special security-focused projects and initiatives.

Perform other duties as assigned and required.

Physical Effort:

Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Sitting - F

Work Environment:

Inside - C


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Find Us
723 Kenilworth Street
United States

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