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PC Systems Specialist, Intermediate

Employer
Georgia State University
Location
Atlanta, GA

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Administrative Jobs
Technology, Analysts & Programming, IT Support & Training
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Description
Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open, and inviting educational facilities and an active online experience.  As an integral part of the University community, the library welcomed more than 2 million visitors in the past year.  As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance.  For additional information about the Georgia State University Library, visit library.gsu.edu.

The University Library is seeking to hire a full-time PC Systems Specialist, Intermediate for the Digital Library Services department at our Atlanta campus. The scope of the responsibilities will include these essential duties but is not limited to the following:

  • Troubleshoots and maintains computer hardware.
  • Serves as the primary support technician for the Collaborative University Research & Visualization Environment (CURVE), User Services & Technology Support areas (V-Rooms (group study rooms with collaborative technology, Presentation Room, Group Study Rooms, Classrooms), Digital Library Services Digital Projects and specialized media equipment located throughout the Library.
  • Provides support for the CURVE interactWall (touch video wall), research workstations in CURVE, video displays in group study rooms, classroom and meeting room projectors.
  • Provides technical support for CURVE scanning and visualization software and hardware
  • Provides technical support for other specialized hardware and software as needed (e.g., Bookeye, Map scanner, One Button Studio, Virtual Reality rooms, and Multimedia Production rooms).
  • Assists with general help desk tickets for users requesting technical support on PC and Mac workstations.
  • Assists in the annual computer cycle refresh program for the Library using software deployment tools to install and update OS and applications on Windows and Mac computers.
  • Consults on hardware and software selection in support of new initiatives and emerging technologies introduced into the library environment. Interacts with campus technology staff, as well as external vendors, for the purpose maintaining product and system knowledge.
  • Serve as technical contact for the CURVE video wall vendor. Interacts with campus technology staff, as well as external vendors, for the purpose maintaining product and system knowledge.
 



Qualifications
Bachelor's degree and two years of related experience; or a combination of education and related experience.

College/Business Unit
10/01/21, 11:59:00 PM

College/Business Unit: University Library
Location: Atlanta Campus
Job Posting: 11/02/21, 10:02:41 AM

Organization

Founded in 1913 in Atlanta, Georgia State University is the second-largest and one of four research institutions in the University System of Georgia. The University serves one-fourth of the graduate students in the university system; it is within a one-hour commute of more than one-third of the state’s population. Approximately 80 percent of all Georgia State alumni live and work in Georgia.georgia_state_university1.jpg

Georgia State’s main campus is located on 34 acres in downtown Atlanta. University centers in Alpharetta, Brookhaven, Buckhead and Henry County offer students convenient suburban locations for graduate courses in business and education.

More than 50,000 students annually attend Georgia State University. While 90 percent of the students are from Georgia, students also come from all 50 states and 160 countries. More than 1,400 international students attend Georgia State and graduate students comprise 31 percent of the student population.

georgia_state_university2.jpgThe University offers more than 52 degree programs in more than 250 fields of study – from public policy and African-American studies to biology and health sciences. Degrees are offered at the bachelor’s, master’s, specialist and doctoral levels through six units: the College of Arts and Sciences, J. Mack Robinson College of Business, College of Education, College of Health and Human Sciences, College of Law and Andrew Young School of Policy Studies. In addition to the numerous degree programs, Georgia State offers full- and part-time programs and day, evening and weekend classes.

Students have many choices in extracurricular activities including more than 22 fraternities and sororities; and some 250 chartered student groups, including 60 degree-related student groups, seven religious, 24 law-oriented and 22 multicultural/international groups; and 10 honor societies. There is also an active student government association which includes the student senate and the judicial board.

The Georgia State Panthers are members of the Colonial Athletic Association and compete in 16 NCAA Division I intercollegiate men’s and women’s sports, including basketball, baseball, softball, golf, tennis, track and volleyball. The university announced in April 2008 that is will begin Division I-AA football in 2010.

The university’s innovative Touch the Earth program brings outdoor recreation ranging from backpacking, rock climbing, sailing, kayaking, rafting and water-skiing to out-of-state snow-skiing and snorkeling trips. And WRAS, Georgia State’s popular 100,000-watt radio voice, is the most powerful student-run radio station in the United States.

georgia_state_university3.jpg

Links
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Library
Compliance, Ethics, and Reporting Hotline

 

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