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Assistant Director of Employee Success- The Hope Center

Temple University
Philadelphia, PA

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Administrative Jobs
Student Affairs, Career Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

The Hope Center for College, Community and Justice at Temple University is seeking an Assistant Director of Employee Success to join our rapidly growing team. We are a national action research center that is redefining what it means to be a student-ready college with a movement centering #RealCollege students’ basic needs. We believe that students are humans first and that their basic needs are central conditions for learning. Our work is firmly grounded in rigorous science, thoughtful practice, and social justice. Based in the Lewis Katz School of Medicine at Temple University, we enjoy the benefits of working in a top research university while also collaborating with colleges and universities in communities across the nation. 

The Assistant Director of Employee Success (ADES) will be primarily responsible for providing professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent. They will be instrumental in ensuring consistent and effective internal HR policy in accordance with law/labor employee relations as well as developing, initiating, and maintaining effective programs for workforce retention, promotion, and succession planning. The ADES will also play a critical role to advance the organization’s growth in talent acquisition efforts of recruiting, selection, pre-hire processes, and onboarding. Additionally, providing advancement in maintenance and execution of the performance management system, including current job descriptions, standards of performance and performance evaluation instruments. They must thrive while handling a variety of constituencies, managing multiple tasks simultaneously, and achieving strong outcomes in a complex environment with multiple shifting priorities.

This position will be a part of the Sustainability team that drives the overall strategy and ensures high-quality environment of equal employment opportunity, diversity, and competitive advantage in support of the company's diversity and inclusion strategic plan. Ensure that organization-wide talent management initiatives. Work closely with the Senior Director of People Development to collect and coordinate aggregate data for talent pool and translate those data into insights through data analysis that drives deliberate action plans at the appropriate levels on a local, regional, and national basis. This role is responsible for Recruitment, Onboarding initiatives and programming for self-efficacy procedure regarding new hires acclimatation in their first 90 days of hire, Performance Management, Learning and Development, and Retention. Performs other related duties as assigned.

Required Education & Experience:
Bachelor’s degree in human resources or related field with at least four years of experience and a track record in HR experience including talent management and performance management. Recent experience recruiting in multiple discipline areas and levels, including hiring for nonexempt, exempt and leadership positions. experience in recruiting, hiring, pre-hiring, onboarding, orientation planning, assimilation, and acclimation of employee engagement programming. Experience designing, developing, and supporting organization-wide talent management programs that cover performance management, talent development, coaching, succession planning, data analytics and relationship management. Experience in working with applicant tracking systems and affirmative action plan requirements. Previous experience in capturing metrics and producing various employment reports. An equivalent combination of education and experience may be considered.

Required Skills & Abilities:
The ADES will be thoroughly committed to The Hope Center’s strategy and mission. All candidates should have demonstrated proven knowledge of the implementation of various recruiting techniques. Efficient organizational and time management skills; and the ability to prioritize and meet deadlines. Strong planning and analytical skills. The ability to problem-solve and be creative to find solutions on various HR matters.
Specific requirements include:
•Field-Specific Expertise: The ADES must have a detailed understanding of administrative expert, Proactivity, Advising, Coaching, Recruitment and selection, HRIS knowledge, Intercultural sensitivity and language skills, analytically driven and oriented, HR reporting skills, and exceptional Teamwork. Managing and coordinating organization-wide efforts to ensure that performance management (PM) and quality improvement (QI) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives
•Program Leadership and Management: This individual will have taken a hands-on approach in leading a variety of initiatives. The ideal candidate will have a track record of effectively leading a performance-based and outcome-based program and staff. They will have developed and operationalized strategies that have taken a program or organization to the next stage of growth.
•Team Building and Development: The successful candidate will have recruited, managed, and developed a strong team of staff, program/project managers, and/or development professionals. This individual will serve as a “player/coach” to motivate and mentor their team. Solid judgment and demonstrable leadership skills
•Exceptional Communication and Influencing Skills: As a voice/advocate for The Hope Center, ADTM will have strong written and verbal communication skills. They will be a persuasive, credible, and polished communicator with excellent interpersonal and multidisciplinary project skills. This individual must work collaboratively with internal as well as external partners and other organizations, providing exposure for program impact. 
•Unwavering commitment to excellence in organizational and project management with the ability to achieve strategic objectives and manage a budget.
•Strong demonstrated experience in strategic approach to attracting, retaining, and developing a workforce. Also, ability to engage a wide range of stakeholders including advisory groups, coalitions, forums, professional associations, foundations, corporate sponsors, and practitioner groups.
•Ability to work effectively in collaboration with diverse groups of people.
•Integrity, positive attitude, mission-driven, and self-directed with demonstrated passion for The Hope Center’s mission and commitment to working collaboratively with a management team of senior professionals.
•A team player, who can interrelate and operate effectively with peers and other associates within a collegial, yet demanding, fast-paced work environment.
•An individual who can handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities.
•Impeccable integrity
•Strong analytical skills; basic business intuition, and common sense
•Strong work ethic

This is a grant funded position.

“Remote Work Locations Available” 

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

In accordance with the City of Philadelphia’s mandate, all Temple University students, faculty, staff and contractors must be fully vaccinated for COVID-19 by October 15, 2021, unless they have a medical or religious exemption approved by the university.  An individual is considered fully vaccinated 2 weeks or more following the second dose of the Pfizer or Moderna vaccines, or 2 weeks or more following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University’s vaccination or exception requirement by October 15, 2021 will be prohibited from working until proof of vaccination or an exception is provided.  For more information visit the university's Vaccines web page at 

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at  

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at:

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.

Primary Location: Pennsylvania-Philadelphia-Health Sciences Campus (HSC)-Jones Hall
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular


One of the nation’s top urban public research universities, Temple University is a dynamic workplace in the heart of one of the nation’s most vibrant cities. Founded in 1884 as a night school for the working-class men and women of North Philadelphia, for 130 years Temple has retained its core mission of being a beacon of educational opportunity to students of every background, while adding a national and global reputation as a leader in education, research and real-world oriented instruction.

With nearly 39,000 students and 290,000 living alumni, Temple has a major impact on its region and on Philadelphia, the nation’s 5th largest city. One in seven college graduates in the Philadelphia area holds a Temple degree, and the university is the 4th largest provider of professional education in the nation (law, medicine, dentistry, pharmacy and podiatry). Temple offers 17 schools and colleges, 399 academic degree programs, 17 Division 1 intercollegiate men’s and women’s athletic teams, as well as nine campuses including international campuses in Italy and Rome.  

Like the students the university serves, Temple’s approximately 8,000 employees are hardworking, diverse and energized by the vibrant and supportive work environments across the university, all aligned towards advancing the teaching, research and service missions of Temple University.

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