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Box Office Coordinator (Part-Time)

Employer
San José State University
Location
San José

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Employment Type
Part Time
Institution Type
Four-Year Institution
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Job Details

Job no: 504973
Work type: Staff
Location: San José
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Part Time, Theatre Arts

Job Summary

*This is a part-time (0.75 FTE) benefited position with work hours that may include weekends and evenings.*

Working under the direction of the Director of Patron Services, this position works an alternate schedule as the Hammer Theatre Box Office coordinator, processing ticket sales and answering ticketing questions at the box office window and on the telephone. Additionally, position will explore, plan and implement opportunities for SJSU student involvement as volunteers, student assistants, interns and audiences.

Key Responsibilities

  • Process ticket sales; answer box office ticketing questions at the box office window and telephone
  • Coordinate SJSU student body relations; explore, plan and implement opportunities for SJSU student involvement as volunteers, student assistants, interns and audiences
  • Front of House coordination; assist with House Manager duties, coordinate ushering staff for events

Knowledge, Skills & Abilities

  • Knowledge of box office ticketing systems including on-line systems
  • Ability to sell tickets from an online, cloud based ticketing system either in person or over the telephone
  • Ability to interface with clients, patrons and colleagues in a professional, collegial manner
  • Ability to research University classes, programs and departments towards identifying opportunities for student engagement
  • Knowledge of theatre front of house operations
  • General working knowledge of applicable university infrastructure, policies, and procedures
  • Thorough knowledge of office methods, procedures, and practices
  • Fluency in using standard office software packages
  • Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions
  • Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
  • Ability to work an alternate schedule that includes evenings, holidays, and weekends

Required Qualifications

  • Completion of a high school program or its equivalent
  • One year of experience in an office environment

Preferred Qualifications

  • 1-3 years’ experience working in a presenting or university theatre environment
  • Experience with Ovationtix ticketing system

Compensation

Classification: Administrative Support Assistant II
Anticipated Hiring Range: $3,000/month - $3,400/month (Full Time), $2,250/month - $2,550/month (Part-Time: 0.75 FTE)
Salary Range: $2,912/month - $4,592/month (Full-Time)

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: October 5, 2021 through October 19, 2021. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
[email protected]
408-924-2252

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to [email protected].

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: October 05, 2021 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled

Organization

Welcome to San José State University!

San José State University is a major, comprehensive public university located in the center of San José and in the heart of Silicon Valley. SJSU is the oldest state university in California. Its distinctive character has been forged by its long history, by its location, and by its vision - a blend of the old and the new, of the traditional and the innovative. Among its most prized traditions is an uncompromising commitment to offer access to higher education to all persons who meet the criteria for admission, yielding a stimulating mix of age groups, cultures, and economic backgrounds for teaching, learning, and research. SJSU takes pride in and is firmly committed to teaching and learning, with a faculty that is active in scholarship, research, technological innovation, community service, and the arts.

Located on 154 acres in downtown San José, the university offers the excitement of studying at a large, metropolitan campus where many cultures meet. Yet students find personal attention from faculty members in the smaller setting of the university's eight colleges.

Mission Statement

In collaboration with nearby industries and communities, this faculty and staff is dedicated to achieving the University's mission as a responsive institution of the State of California.

To enrich the lives of its students, to transmit knowledge to its students along with the necessary skills for applying it in the service of our society, and to expand the base of knowledge through research and scholarship.

Leadership at SJSU

Leadership at San Jose State is defined by a belief that shared decision making and collaborative university governance is at the core of our culture. With this inclusive approach as a guide, President Mohammad H. Qayoumi and the university's leadership promote discussion and engagement among faculty, staff, students and the community to shape and accomplish the goals of San Jose State.

California State University System

San Jose State is one of 23 campuses within the California State University System, the largest, the most diverse, and one of the most affordable university systems in the country. The 25-member CSU Board of Trustees is responsible for the oversight of the California State University system. See the California State University, Office of the Chancellor website for more information.

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