SUCCESS Institutional Research Analyst (posted on behalf of the MACC)

Job Details

Category:: Professional
Locations:: Boston, MA
Posted:: Oct 4, 2021
Closes:: Open Until Filled
Type:: Full-time
Position ID:: 137676

Job Description:

POSITION: SUCCESS Institutional Research Analyst; Non-Unit Professional Position

SUMMARY: As a result of effective, evidence-based advocacy for additional dedicated resources for student support services at Massachusetts' fifteen community colleges, the FY2021 state budget included $7M for
"Supporting Urgent Community College Equity through Student Services (SUCCESS) grants to community colleges," which will be available through FY2022. While the FY2022 budget is still in progress, the collaboration is seeking an additional $14M for the next cycle.

The SUCCESS grants to each of the state's 15 community colleges currently range between $380K-$640K and are meant to provide wraparound supports and services to improve outcomes for their most underserved populations including, but not limited to, low- income, first-generation, minority, and disabled students and lesbian, gay, bisexual, transgender, queer and questioning students. These wraparound support activities are meant to build on proven successful support services, and include peer mentors, academic skills workshops, field trips to four-year universities, targeted academic, career, transfer, and scholarship advising, and other vital supports.

Working closely with the SUCCESS Leadership Team, including the SUCCESS Project Director, the SUCCESS IR Analyst will coordinate data collection required for reporting on the SUCCESS Initiative. This includes developing systems for collecting student level data and aggregate program information in compliance with the memorandum of understanding (MOU) established between MACC and DHE. The SUCCESS IR Analyst will support campus efforts to provide this information.

As part of segment-wide efforts to identify successful programs, summarize students' progress and build
the case for the sustained programmatic support, the IR Analyst will analyze student and initiative information and report results through ongoing briefs, a participation and outcomes dashboard, and in an annual report written in collaboration with SUCCESS Initiative Project Director.

The SUCCESS IR Analyst is expected to work closely with the SUCCESS Initiative Project Director, the Success Initiative Leadership Team, the campus SUCCESS program directors, campus IR Directors, and in coordination with DHE and other segment-wide efforts to foster community college student success.

Essential Job Functions:

  • In collaboration with DHE Research and Planning staff, refine HEIRS data dictionary for the fields required for SUCCESS Initiative participants in the end-of-term submission file in compliance with the MOU between MACC and DHE.
  • Coordinate the collection of annual program reports from all 15 Community Colleges.
  • Analyze student-level data in compliance with the MOU between MACC and DHE.
  • Collect and analyze qualitative data (surveys, interviews, and/or site visits) pertaining to the SUCCESS Initiative.
  • Compile and coordinate distribution of shared documents, maintain accurate collection of shared files and information.
  • Support and inform data collection to and from institutions to the governing board.
  • Collaborate with MACC to develop advocacy materials to highlight both qualitative and quantitative findings regarding SUCCESS funding.
  • Be involved and influence conversations at the state level as required and recommended.
  • Offer presentations to share updates in conjunction with CC leaders as requested.
  • Support the creation of a final report of findings in partnership with the CC leaders and representatives based on the analysis of campus data.
  • Attend SUCCESS Initiative Coordinating Committee Meetings.
  • Visit campuses to meet with project staff and campus IR staff.
  • Communicate with IR staff on campuses about the SUCCESS Initiative reporting requirements.
  • Develop, maintain, and update a dashboard to report SUCCESS Initiative outcomes.


Minimum Qualifications

  • Master's Degree in social/behavioral science, education, statistics, or other related discipline.
  • Minimum of 3 years of experience in data analysis or other research experience.
  • Knowledge of research and assessment principles in higher education.
  • Knowledge of higher education or community college systems and procedures.
  • Well-developed skills in the use of commonly used software applications to conduct statistical analyses.
  • Experience with Tableau or other data visualization applications.
  • Excellent oral and written communication skills.

Skills and Attributes:

  • Ability and willingness to work in a mixed face-to-face and remote environment. Some travel to physical meetings will be required.
  • Demonstrate an ability work collaboratively and congenially with all other staff members.
  • Strong attention to detail.

Additional Information:

SALARY: Salary commensurate with experience and education.

This full-time, Commonwealth of Massachusetts position is classified as a Non-Unit Professional and
includes a complete benefit package including competitive health insurance, dental insurance, basic life
insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for
employee/spouse/dependents, and excellent retirement benefits.

This is a remote position with the possibility of some in-person meetings at the MACC Boston office or
one of the 15 Massachusetts Community Colleges.

Application Instructions:

Application Instructions:

Please send one PDF document with a cover letter highlighting your qualifications and a complete
resume to [email protected] with SUCCESS IR Analyst in the subject line.

This position is open until filled.

The Massachusetts Association of Community Colleges is an Affirmative Action/Equal Opportunity
Employer. We are committed to a diverse, multicultural, multi-ethnic work environment. Women,
people of color, persons with disabilities and others are strongly encouraged to apply. For more information and about MACC, visit:



Northern Essex Community College, with campuses in Haverhill

and Lawrence, Massachusetts, was designated as New England’s

first Hispanic Serving Institution in 2001. We serve approximately

5,000 students each semester in the beautiful, historic Merrimack

Valley region of northeast Massachusetts.

Our suburban Haverhill campus sits on over a hundred pastoral

acres near Kenoza Lake and features the David Hartleb Technology

Center, the award-winning Behrakis Student One-Stop Center,

and more than $20 million in recent classroom and student area


Our urban Lawrence campus is centered around the new, stateof-

the-art $27 million El Hefni Health and Technology Center, as

well as the recently renovated Dimitry classroom building, the

Haffner-Fournier Education Center, and “The Hub,” home to our

“Communiversity” partnerships and Revolving Test Kitchen for

aspiring restauranteurs.

NECC has also recently completed construction of the Lupoli

Family Hospitality and Culinary Arts Institute at the The Heights

in downtown Haverhill, manages the MassHire Merrimack Valley

Career Centers, and, through our NECC Police Academy, has

become one of the largest providers of police education and

training in Massachusetts.

Both campuses are a short drive to Boston and to the beaches and

state parks along the coast and to nearby mountains, lakes, and ski

resorts in Maine and New Hampshire.

NECC is a college with an organizational culture that prizes

initiative and innovation, and seeks to identify and develop the

strengths in students, faculty, staff, and programs in order to grow

and improve. We are also committed to using evidence to guide

our planning and decision-making, and to closing equity gaps in

student success, wherever they exist.

These values are reflected in our Equity Imperative, the most

important of our strategic plan goals; in the creation of our new

Center for Equity and Social Justice; in decade-long affiliation

as a leader college with Achieving the Dream; in our work using

Appreciative Inquiry for planning; and in the recent successful

completion of our ten-year NECHE comprehensive self-evaluation

for accreditation.

NECC offers comprehensive programs of study leading to an

associate in arts degree, an associate in science degree, an

associate in applied science degree and certificates of program

completion. Students can select from over 60 different academic

programs of study and a wide array of non-credit corporate and

community education offerings.

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United States

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