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Child Care Resource and Referral (CCR&R) Quality Coach - Social Work Research & Public Service ...

The University of Tennessee, Knoxville
Knoxville, TN

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Athletics
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Child Care Resource and Referral (CCR&R) Quality Coach - Social Work Research & Public Service (East TN Region)

Regular, Full-time, Market Range 09

The CCR&R Quality Coach provides training, coaching, technical assistance and support to DHS licensed childcare directors and educators as well as families to improve the quality of childcare. In addition, the Quality Coach works in collaboration with community agencies directly involved with families.                                                                                    

Counties served in the East Region include: Anderson, Blount, Campbell, Claiborne, Knox, Loudon, Monroe, Sevier, and Union.


Works collaboratively with other individuals and community agencies that provide technical assistance and training to childcare educators and families.

Helps childcare agency directors and educators determine needs, develop objectives, provide resources, implement strategies, and monitor progress toward meeting the highest quality standards.

Demonstrates ability to support the social and emotional development of children including developmentally appropriate practices and positive behavior guidance.

Works cooperatively and effectively as a team member by communicating and contributing information on a continuous basis

Prepares, designs and implements a training plan for delivery of research-driven professional development for childcare educators and families. Training development and execution requires strong background knowledge of all areas of child development and early childhood education

Attends all trainings and meetings required. Prepares, completes, and submits all required reports and online data entry in a timely manner

Treats all information about childcare agencies and clients in a confidential and professional manner

Participates in local, state and agency sponsored events or meetings

Performs other tasks as assigned by agency leadership


Bachelor’s degree in Early Childhood Education or related field and three years’ experience in direct service and management working with children birth - twelve, their families or programs that serve them OR Master’s degree in Early Childhood Education or related field and two years’ experience in direct service and management working with children birth - twelve, their families or programs that serve them.


An automobile at his/her disposal; a valid driver’s license and a current automobile liability policy with continuous coverage.  Reasonable travel will be reimbursed at the current state rate by the agency.

Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 40 pounds.  Requires the need for flexible schedules, including occasional evening and weekend work.


Possesses effective oral and written communication skills; possesses strong public speaking skills

Has demonstrated computer knowledge and experience with Microsoft Office programs and Microsoft Teams

 Has attention to detail with ability to handle large volume of work

 Ability to independently manage a large caseload of technical assistance and trainings throughout a nine county East TN region

 Ability to prioritize work and travel schedules to balance duties including technical assistance and trainings to clients – both families and childcare agencies

 Ability to work well with a diverse client population

 Has a professional appearance and demeanor

Job: Other Professional
Primary Location: US-Tennessee-knoxville
Organization: Social Work Research & Pub Svc
Schedule: Full-time
Job Posting: Oct 4, 2021, 6:16:27 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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