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Director of Enrollment and Career Development

Case Western Reserve University
Case Main Campus

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Executive Administration Jobs
C-Level & Executive Directors
Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment, Alumni Relations & Development, Student Affairs, Career Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title: Director of Enrollment and Career Development
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 9342

The Weatherhead School of Management’s Director Enrollment and Career Development is a part of a specialized counseling team focused on the development and execution of strategic initiatives to further the mission of the school including assisting students and alumni in finding career opportunities to achieve their professional goals and streamlining the process of admission. The position reports to the Executive Director of Enrollment, Career Development and Student Experience position and is directly responsible for developing and managing all career strategy, career advising, and career search skill development, including workshop development, coordination, scheduling and managing an MBA core course: Individual Professional Development Program. The director will also provide input in developing the department budget. The director oversees the matriculation process from initial application to admission, orientation, and career development. The director will offer unique insights into the multidisciplinary world of management and be capable of developing mutually beneficial relationships with students, faculty, alumni, and employers.


    Provide guidance, training, coaching and direction on matters pertaining to career development and enrollment. Work with the executive director to create a strategy to improve graduate student satisfaction from admission through career services (new initiative for the school). Collaborate with the program directors for specialty programs to ensure seamless orientation, fall events and career advising. Plan and implement all orientation sessions. Manage student outreach effort to ensure that each MBA student is paired with a career development office staff member and that ongoing communication is established and maintained for student tracking and reporting purposes. Help students and alumni develop an “inside track” regarding opportunities in a variety of management-related careers. Conduct mock interviews and participate in organizing and securing new employers for on campus interviews and other opportunities. Lead and manage off-site National Career Fair treks to provide students opportunities to engage with national employers and increase school visibility among employers and peer schools. (30%)Implement both admission and placement strategies. Perform evaluation on an annual basis to measure the success of the strategies and to identify areas for improvement. Ensure that critical information is uniformly gathered, documented, and kept confidential as required including admission, student career interest, job search status and contact information. (20%)Oversee student success from application to graduation, improving the process of application to orientation, ensuring accuracy for each application and timely communication through acceptance. Ensuring and reviewing offer letters, managing the scholarship process, implementing changes as needed and creating events to help entice students to accept and matriculate into various graduate programs at the school. (20%)Identify opportunities to increase student engagement and participation in admission process and career development activities and ensure that all school resources are used to advance future classes and career opportunities for students. Participate in the development of school strategies regarding market trends and opportunities. Provide support and guidance in the development of diversity programming and other professional development initiatives. (10%) Partner with the director of employer development to establish a strategic list of potential corporate partners and proactively develop relationships on behalf of the school. Increase industry knowledge to maintain and improve the positive and productive relationships with hiring executives, recruiters and Weatherhead students and alumni. Work with clients to provide students who meet their organizational needs–including internships, project work, and case studies. (10%)Represent both admission and career services in admission committee meetings to provide insight and guidance in the student recruitment and enrollment process. Organize and facilitate the alumni advisory career council meetings and ensure that measurable objectives are being met each year. (8%)

Perform other duties as assigned. (2%)


Department: Regular and frequent contact with all department staff, dean’s office, faculty, and staff.

University: Regular contact with faculty and staff, especially the other Case Western Reserve University career services offices and external relations.

External: Regular contact with employers, alumni, other university career services offices and vendors/suppliers.

Students: Daily contact with students.


Direct supervisory responsibility for the associate director of career services, operations/enrollment manager, enrollment manager, career management coordinator, and application and enrollment coordinator. This role will also supervise graduate assistants.


Experience: 5 to 7 years professional experience, preferably in human resources, training and development or career development, in a corporation, university, public agency or consulting/staffing firm. Experience in recruitment and selection for professional level roles in finance, marketing, healthcare, law, consulting, or other professional fields.

Education/Licensing: Bachelor’s degree required; MBA or Master’s degree preferred. Additional education credentials (JD, PhD, Coaching or HR certifications) preferred.


  1. Proven abilities as a creative, innovative, team-oriented professional with demonstrated abilities to influence students, establish priorities and maintain focus on goals while managing various projects
  2. Ability to counsel students/clients on career decision making. Ability to instruct, mentor and otherwise assist in the professional development of staff.Ability, both in demeanor and experience to successfully engage employers in the mentoring and hiring of students.Excellent interpersonal and communication skills. Ability to interact with colleagues, supervisors, and customers face-to-face. Superior interpersonal and writing skills. Ability to communicate and market the services and programs of the Career Management office to potential students, current students, alumni, employers, faculty and other staff.Strong problem-solving and organizational abilities. Ability to effectively handle and meet deadlines. High motivational and follow-up skills.Demonstrated ability to work collaboratively with students, alumni, staff, faculty, and employers.
  3. PC literate with ability to use Microsoft Office, including Excel and PowerPoint and Symplicity/Career Link required.
  4. Ability to meet consistent attendance.

General office environment.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.


COVID Vaccination Case Western Reserve University has implemented a COVID Vaccination policy requiring evidence of COVID-19 vaccination for all students, faculty and staff with an on-campus presence. Religious and medical exemptions may be provided in accordance with applicable federal and state laws. For more information go to: Applicants may contact the Office of Equity at 216-368-3066 /[email protected] for information regarding religious or medical exemptions as an accommodation.


Working at Case Western Reserve University

Case Western Reserve University is among the nation's leading research institutions. Founded in 1826 and shaped by the unique merger of the Case Institute of Technology and Western Reserve University, Case Western Reserve is distinguished by its strengths in educationresearch, service and experiential learning. Located in Cleveland's University Circle, we offer nationally recognized programs in the arts and sciencesdental medicineengineeringlawmanagementmedicinenursing and social sciences.

Student enrollment exceeds 9,800 students, forty percent of whom are undergraduatesFacultyand students hail from more than 90 countries, with academic interests that reach every region of the world. Case Western Reserve, with the support of individuals, corporations and foundations, aids nearly 100 designated research centers.

As a service-oriented institution dedicated to civic leadership, Case Western Reserve seeks individually and collectively to prepare our students to improve the human condition and to direct the benefits of discovery toward a better society. This effort is not limited to the university's classrooms, laboratories, librariesresidence halls and athletic fields, but includes partnerships with many other institutions. We build these partnerships believing that our ability to improve the human condition should begin in our own community.

Case Western Reserve University remains Ohio's top-ranked school among the nation's premier national universities, as ranked by U.S. News & World Report and is the only Ohio institution ranked in the top 50 nationally. We promote a culture of inquiry marked by rigor, creativity, curiosity, innovation, respect, sensitivity and open communication of ideas.

The university supports interdisciplinary partnerships in education and research with numerous faculty holding joint appointments in more than one Case Western Reserve school or department, as well as at neighboring institutions. These relationships launched many of the unique pairings of science, business and liberal arts into the centers and programs that enhance the undergraduate and graduate experience at the university. Our dual degree programs enrich the educational experience for those students who choose to balance the technical requirements of engineering or the sciences with a strong interest in the humanities.

With more than $375 million in research funding annually, the university attracts outstanding undergraduate and graduate students along with renowned faculty whose research has made significant contributions to the way we live and work. Case Western Reserve counts 15 Nobel laureates among our alumni and current and former faculty, including the first American scientist to ever receive the prize.

Our students' experiences in cultural institutions, clinics, social service agencies and industry are not viewed as “extra-curricular,” but create the learning experience that defines a Case Western Reserve education. The university's service programs in the Cleveland Municipal School District have impacted more than 145,000 students with more than 43 signature programs. The university has launched more than 580 community partnerships on the local, national and international levels. Annually the university sponsors Case for Community Day, an event where hundreds of Case Western Reserve employees and students lend their time and talent to targeted community development projects in the Greater Cleveland area.

Our alumni number more than 110,000 and constitute a “who's who” of every profession. Alumni represent one of the university's strongest resources, playing a vital role in campus life through their work as advisors, mentors, friends and advocates.

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