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Director of Student Health Center

The University of North Carolina at Charlotte
Student Health Center

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Executive Administration Jobs
C-Level & Executive Directors
Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Position Number:


Vacancy Open to:

All Candidates

Working Title:

Director of Student Health Center

Position Designation:

EHRA Non-Faculty

Employment Type:

Permanent - Full-time

Months per Year:


Work Schedule:

Monday-Friday, 8-5

Hours per week:


FLSA Status:



Student Affairs


Counseling & Health Serv (Adm)

Work Location:

Student Health Center

Salary Range:

$100,000 - $115,000

Primary Purpose of Department:

The mission of the Student Health Center is to provide comprehensive, high-quality health care, outreach, and health education to students.

Primary Purpose of Position:

The Director of Student Health is responsible for the leadership and development of a holistic and comprehensive health center including strategic and operational leadership, supervision to the members of the management team, and maintaining policies and procedures to ensure effective programs and services. The Director manages an $8 million operating budget, 53 full-time staff members, and over 30,000 sq. ft. of medical clinic space. The Director reports directly to the Associate Vice Chancellor for Health and Wellbeing (AVC) in the Division of Student Affairs.

Summary of Position Responsibilities:

SENIOR LEADERSHIP: As a member of the AVC’s senior leadership team, help set the direction and leadership of the Health and Wellbeing Unit (HWB). Serves on University-wide committees as designated; prepares and submits reports as requested. Participates in the strategic planning process for HWB; directs and oversees this process for all units under their supervision. CLINIC MANAGEMENT: Provides overall leadership and direction for the management and administration of the Student Health Center. Actively assess departmental needs and priorities, responding with quality programs, services and procedures. Articulate the value proposition for engagement with health-related matters on campus and the benefits derived. SUPERVISION: Hire, train and evaluate five direct reports: Medical Director, Associate Director of Administrative Services, Associate Director of Clinical Services, Pharmacy Manager, and Associate Director of Business Services. Promotes overall leadership and sense of team to the staff within the department. CUSTOMER SERVICE: Creates and maintains a culture of care in which student needs are effectively met. Proactively provides students with a variety of health care services and educational opportunities that enhance their holistic wellbeing. Seeks solutions to problems, conflicts, and concerns as they may arise from time to time. Instills these values in the student health staff and strives to make constant improvement in customer satisfaction with their healthcare. FINANCE & BUDGETING: Works with the central management team to provide direction and accountability for all departmental budgets and the allocation and utilization of those monies. PLANNING: Fosters and facilitates long-range planning as it relates to the department’s overall programs and operations. Provides continuous assessment, adaptation, and planning for the implementation of appropriate healthcare. COLLABORATION: Develop relationships with key internal HWB stakeholders including Center for Counseling and Psychological Services, University Recreation, and Center for Wellness Promotion as other campus stakeholders as it relates to advancing the mission of the institution. CULTURAL COMPETENCE: Facilitate culturally and linguistically appropriate leadership which demonstrates equity and inclusion within the unit.

Minimum Education/Experience:

Master’s degree in health administration, business administration, or related field. Demonstrated experience in strategic planning, budget management, and supervision of professional staff. Minimum five years of experience leading a complex organization. Evidence of experience in developing and fostering a diverse staff team.

Preferred Education, Knowledge, Skills and Experience:

The minimum qualifications are a master’s degree in health administration, business administration, higher education, or a related field. A minimum of five years of progressive higher education and/or healthcare management experience. Demonstrated ability to communicate orally and in writing, knowledge of current trends and issues in college health services, supervision of professional staff and budget management experience. Demonstrated experience leading, promoting and/or implementing aspects of diversity, equity, and inclusion into the work environment. Demonstrated understanding of the challenges facing students from underrepresented and/or marginalized backgrounds. In addition to the minimum qualifications, the most competitive candidates will possess experience in a college or university health facility, managed care organization billing experience, clinic construction/project management, and have director-level or higher experience management experience.

Special Notes to Applicants:

As part of your application, please submit a statement of your commitment to diversity, equity, and inclusion.
The finalist will be subject to a criminal background check.

Posting Open Date:


Open Until Filled:


Proposed Hire Date:


Contact Information:

Application screening by the search committee will begin November 1, 2021 but will remain open until filled. Anticipated start date is January 2022.


About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link:

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link:

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:


    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.


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