Job Title: Security Operations Center Manager
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 234514
Required Qualifications Bachelor's degree from an accredited college or university in an Information Technology (IT) related field of study and a minimum of ten (10) years of relevant work experience.
OR
An equivalent combination of education, training, experience and/or certification(s).Knowledge, Skills, & Abilities Excellent interpersonal, written and verbal communication skills
Detail-oriented with strong organizational and prioritization skills
Proficient in Microsoft Office and other computer software/databases
High competency in Cybersecurity-related monitoring and reporting tools, and ticketing systems
Ability to maintain confidentiality; work independently with little supervision; and complete work and meet deadlines
Knowledge of: complex multi-user network systems utilizing PCs, routers, switches, and servers; complex information technology security infrastructure hardware and software; laws, regulations, policies and ethics as they relate to cybersecurity and privacy; cybersecurity and privacy principles used to manage risks related to the use, processing, storage and transmission of information or data; Risk Management Framework (RMF) requirements; information security program management and project management principles and techniques; relevant laws, legal authorities, restrictions and regulations pertaining to cyber defense activities; and troubleshooting and problem resolution techniquesPreferred Qualifications

• Must be US Citizen.
• Must be able to pass a background check.
• 5 years of experience within cyber operations.
• Basic understanding of cyber landscape and typical threat vectors
• Ability to support day and night shift rotational schedule
• Ability to support on call rotation
• Previous experience working in a SOC or in an Incident Response role highly desired. Previous leadership experience desired. Preference given to candidate with experience and industry certifications

Responsibilities Active participant in 24x7 operations of the Augusta University Security Operations Center (SOC). This includes leading the team that proactively monitors and provides near-real-time cybersecurity status and reports to enable timely decision-making for 24/7 operations. As the first line of defense for Augusta University and Augusta Health enterprises and systems, SOC analytic teams monitor and investigate alerts sent to the SOC. Investigate events and escalate any that qualify as security incidents in accordance with protocols and contractual SLAs as well as Augusta University procedures. Manage the SOC analysts, providing feedback, guidance, direction, and growth opportunities. Participate regularly in Cyber Defense working group sessions. Coordinate and execute periodic tabletop exercises for various incident playbooks. Collaborate across organizational lines and develop depth in desired cyber discipline and/or technologies. The duties include, but are not limited to:

• SOC Manager supervises the activity of the SOC shift team; recruits, hires, trains, and assesses the staff. Manages the escalation process for security incidents and reviews incident reports.
• Reviews records of security monitoring and incident response activities, utilizing incident management and ticketing technologies. Ensures response sets for all critical security incidents and events are property documented.
• Monitors and analyzes SIEM to identify security issues for remediation; should understand how to create SIEM alerts and rules.
• Recognizes potential, successful, and unsuccessful intrusion attempts and compromises through reviews and analyses of relevant event detail and summary information. Escalates events deemed security incidents according to incident classification.
• Approves changes to SOPs, cybersecurity playbooks, and other process documentation.
• Conducts shift change briefings for documenting knowledge transfer to subsequent SOC Manager on duty.
• Performs other related duties as assigned.

Shift/Salary Shift: Rotation, Work outside of the normal business hours may be required. Pay Grade: 25 Salary: $80,202/Annually - $107,000/Annually Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until FilledConditions of Employment All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.Other Information This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success."

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.