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Director of Institutional Research and Chief Data Officer

Fayetteville State University
Fayetteville, NC

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Executive Administration Jobs
C-Level & Executive Directors
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Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Institutional Research & Planning
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Job Details

Position Title::

Director of Institutional Research and Chief Data Officer

Position Number::


Full-time or Part-time::

Full Time


Institutional Effectiveness, Research, and Planning

Posting Number::



EHRA (Non-Faculty)

Job Category::


Hiring Range::

Commensurate with Education and Experience

Minimum salary::

Commensurate with Education and Experience

Maximum salary::

Commensurate with Education and Experience

Overall Position Competency::


Description of primary duties and responsibilities::

Primary Purpose of the Position:
The Office of Institutional Effectiveness, Research, and Planning engages in ongoing, university-wide evaluative processes to measure achievements and outcomes as they relate to the institution’s mission and strategic priorities. The overall goal is to determine whether the institution’s units and departments are addressing the institution’s mission and priorities using a variety of assessments. In addition, the Office of Institutional Effectiveness, Research, and Planning provides data and information to assist leadership in effective and evidenced-based decision making. Data is also provided to the System Office, SACSCOC, and other critical reporting agencies. The Office of Institutional Effectiveness, Research, and Planning is also primarily responsible for continuing the accreditation status of the university through the regional accreditor, SACSCOC. Institutional Effectiveness is central to the Principles of Accreditation of the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) as well as the other regional accreditation agencies in the United States.

The Broad Focus Areas of the Office is as follows:
Continuous Improvement:Create an effective institutional process about ongoing planning and evaluation, with the intent to improve upon the effectiveness of meeting the mission, achieving, or reaching the University’s vision, which results in delivering a higher quality experience for all institutional stakeholdersStrengthen Assessment Strategies:Implement a systematic process of gathering and interpreting information relevant to our objectives, initiatives, priorities, and operations to evaluate performance, the effective use of resources, and to make improvements.Develop a Plan for Data/ Information Dissemination:Provide timely and accurate information/data to leadership and stakeholders to facilitate making evidence-based decisions which is associated with institutional sustainability.Ensure Data Integrity:Streamline the data gathering process and ensure data integrity.

Description of Work Continued::

Primary Purpose of the Position:
The Director of Institutional Research & Chief Data Officer supervises all institutional data requirements, projects, and initiatives. This position is responsible for working collaboratively with all University stakeholders, including administrative units, faculty, staff, and students for the collection of institutional data in support of the University’s strategic priorities, internal planning, data needs and external reporting. In addition, the Director of Institutional Research & Chief Data Officer provides leadership in managing institution-wide data and analytical requirements and ensures the integrity and accuracy of institutional data and reports data to The System Office, the Department of Education, accrediting agencies, and stakeholders. Director of Institutional Research & Chief Data Officer:
Provide accurate and timely data and information to accrediting bodies, the UNC system, and governmental agencies, internal and external customers, and stakeholders

Lead Academic Affairs technology integration initiatives

Provide support and training for Argos, Xiatracs, EAB, IPEDS, and other critical technology

Initiate data governance procedures and best practices and develop and implement data visualization strategies

Minimum Education and Experience Requirements::

Graduate of an accredited university with a master’s degree or higherAt least 3 years of progressively responsible administrative or professional analytical experience in higher educationSome experience in guiding an institutions data management system Proficient in the use of a range of information technology systemsPossesses superior written and oral communication skills, strong interpersonal skills, and the demonstrated ability to build a team.

Knowledge skills and abilities::

•Knowledge of higher education accreditation standards and processes.
• Knowledge of best practices in the higher education academic assessment community.
• Knowledge of accreditation requirements for higher education; major issues and trends in adult higher education, teaching and adult learning.
• Skills in quantitative data management and advanced statistical analysis (preferably using SAS and or SPSS);
• Skills in qualitative data collection and analysis techniques including focus group interviews, survey design;
• Excellent interpersonal skills to promote effective collaboration;
• Excellent oral and written communication skills, including the ability to explain assessment processes and outcomes that is easy to understand by non-specialists.
• Ability to manage multiple complex tasks without direct supervision.
• Ability to coordinate institutional planning and accreditation processes.

Special Instructions to Applicants::

Priority consideration will be given to applications received by the Priority Date of October 10, 2021; however, applications will be accepted until the position is filled.

Open Until Filled::


Additional Information for Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.


Working at Fayetteville State University

Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.

FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.

In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.

While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.

FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.

FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.

Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.

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