Associate Registrar, Registration & Records Service

Quick apply: https://careers.rpi.edu/en-us/job/492799/associate-registrar-registration-records-service 

Who we are:

For nearly 200 years, Rensselaer has been defining the scientific and technological advances of our world. Rensselaer serves over 7,600 undergraduate and graduate students from 49 states and 63 countries. Guided by the Rensselaer Plan 2024, Rensselaer seeks to transform the delivery of pedagogical innovations, and to be a transformative agent in the 21^st century and beyond.

Job Summary:

The Associate Registrar, Registration & Records Service manages the daily operations of the Office of the Registrar specifically the customer service activities including services provided by telephone, via email, or in-person to students, faculty, staff, and alumni. The Associate Registrar ensures the services provided are in compliance with all applicable regulations. The Associate Registrar supports CLASS (Clustered Learning, Advocacy, and Support for Students) committing to students’ growth and development at Rensselaer Polytechnic Institute.

Minimum Qualifications:

• Education: Bachelor's Degree
• Five (5) years of directly related experience including two years of supervisory experience
• Relevant combinations of education, training and experience may be considered.
   

Preferred Qualifications:

• Experience working with Banner student module
• Experience in training multiple levels of constituencies in a diverse organization 

Minimum Knowledge, Skills, and Abilities:

• Knowledge and understanding of the Family Educational Rights and Privacy Act
• Demonstrated proficiency with on-line degree audit and tracking system such as Degree Works
• Demonstrated proficiency in MS Office (Word, Excel, Access, Outlook)
• Excellent verbal and written communication skills
• Attention to detail and organizational skills
• Ability to simultaneously handle multiple projects with multiple deadlines
• Ability to take initiative and follow up on customer issues as needed
• Commitment to quality and customer service
• Ability to lead a work team and work effectively in a team environment
• Excellent customer service skills and ability to interact with a diverse population in a professional manner

Application Instructions: Follow the on-screen prompts to create an application at https://careers.rpi.edu/en-us/job/492799/associate-registrar-registration-records-service.  Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu Applications will be accepted until the position is filled.

COVID-19 Pandemic Protocols

As Rensselaer welcomes undergraduate and graduate students back to campus for an in-person academic experience, all faculty and staff are expected to work onsite, with no remote work allowed.

In addition, Rensselaer requires all faculty and staff to be vaccinated against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case by case basis.

We welcome applications from candidates who will bring diverse cultural, ethnic, and national and international perspectives to Rensselaer’s work and campus communities. Rensselaer is an Affirmative Action/Equal Opportunity Employer.