Enrollment Specialist

The Citadel

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Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job no: 496080
Work type: Full Time Temp (more than 28 hours, benefits eligible)
Location: Charleston
Categories: Student Affairs, Office of the Provost

The Citadel is accepting applications for a full-time, temporary Enrollment Specialist within The Citadel Graduate College.

The Enrollment Specialist promotes awareness, recruitment, and enrollment for programs within The Citadel Graduate College and College Transfer Program (graduate, undergraduate degree completion, active duty and veteran, and unique seasonal populations). Reporting to the Senior Associate Director of Admissions and Operations, this person serves as a valuable member of the Operations staff by supporting the day to day Operations processes. The incumbent will conduct activities for inbound and outbound phone calls, as well as text and email communications, and other communication as necessary. Assists students with the enrollment process by answering questions and directing them to critical information. Manages sensitive and confidential paper and electronic record keeping for applicants according to federal and state guidelines.


  • Reach out to prospective and newly admitted students via phone call and text to make them aware of the status of their application, upcoming events, and to address any questions or concerns of the student.
  • Support the Graduate College with promotional materials for in person recruitment events, including open houses, recruitment fairs, and information sessions.
  • Support remote recruitment efforts by providing mailings of marketing materials to Enrollment Marketing Coordinators.
  • Verify and enter data of incoming applications and admissions documents for students, submitted both electronically and hard-copy, in a variety of software systems.
  • Manage admissions deferrals and lead special populations through the admissions process.
  • Serve as MAT proctor when needed.
  • This person must be a team-player, have high attention to detail, and must be able to communicate well across a variety of contingencies and stakeholders. The Enrollment Specialist adheres to the highest level of ethical standards and all accreditation and college rules and regulations regarding student enrollment.
  • Duties as requested.

Minimum Qualifications:

  • Two (2) years of higher education experience or equivalent
  • Proficient in Microsoft Office Suite
  • Ability to work occasional evening and/or weekend hours, if needed.

Preferred Qualifications:

  • Bachelor’s degree
  • Experience with Banner and Ellucian Recruit CRM

Additional Information:

  • This position is classified as a full-time temporary position. Full-time temporary positions are eligible for health insurance and state retirement benefits, but do not earn sick or vacation leave time.

Advertised: Jan 05 2022 Eastern Standard Time
Applications close:


The Citadel is a landmark in Charleston, South Carolina that is noted for its educational reputation and tradition of preparing and producing principled leaders. Founded in 1842, The Citadel has an undergraduate student body of 2,272 students who make up the South Carolina Corps of Cadets. 1,066 students attend The Citadel Graduate College, a civilian evening program that offers graduate and professional as well as undergraduate programs. The Citadel is best known nationally for its Corps of Cadets which attracts students from 43 states and eight countries. The men and women in the Corps live and study under a classical military system that makes leadership and character training an essential part of the educational experience. One third of the graduating classes accept military commissions. The Citadel is divided into five academic schools: Business Administration, Education, Engineering, Humanities and Social Sciences, and Science and Mathematics. Because of its focus on teaching, a high graduation rate and strong alumni support, The Citadel ranks highly in the annual U.S. News & World Report ratings of southern colleges that offer at least a master's degree.

Living in The Citadel Community

Located in picturesque coastal Charleston, South Carolina, The Citadel offers a classic military education for young men and women who seek a college experience that is intense, meaningful and academically strong. Citadel graduates say the disciplined lifestyle and the friendships they forge here have had a profoundly positive effect on their lives and create bonds with generations of cadets before them and with generations to come. Small class sizes give students both the academic opportunities expected at a university and the personalized attention of a small liberal arts college. Bachelor of Arts degrees are available in chemistry, criminal justice, English, history, mathematics, modern languages, political science, and psychology. Bachelor of Science degrees are offered in biology, business administration (the most popular major), chemistry, civil and environmental engineering, computer science, education, electrical and computer engineering, mathematics, physical education, and physics. All cadets participate in the Army, Air Force or Naval/Marine Corps Reserve Officers' Training Corps programs. These programs do not require students to accept a commission or to be committed to active duty unless the cadet accepts an ROTC scholarship. A unique honors program gives advanced students at The Citadel the opportunity to work one-on-one with professors over a period of three years – a practice usually associated with graduate level studies. Generations of Citadel graduates have served their nation, their state and their community with distinction. Though the campus relocated in 1922 and the physical facilities have changed over time, The Citadel has stayed faithful to its original mission. It graduates men and women who value honor, integrity, loyalty and patriotism, and who accept the responsibilities that accompany principled leadership. The Citadel remains a stronghold of duty, self-discipline, and high ideals in a changing American society.

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