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Transfer Evaluator - Transfer Center

The University of Tennessee, Knoxville
Knoxville, TN

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Administrative Jobs
Academic Affairs, International Programs
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details


Transfer Center

Division of Enrollment Management

University of Tennessee, Knoxville



The Office of the Transfer Center at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Transfer Evaluator position. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.

The University and Region

UTK  is the state’s flagship, land-grant university. We are a Research 1 university with 11 colleges and more than 30,000 students. With new leadership at the system, university, and college levels, UTK is poised for dramatic positive change focused on solving some of the most audacious, pressing problems our country and world face today. The city of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville and Cincinnati. It is only a day’s drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.

The Division

The Enrollment Management (EM) division comprises more than 170 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. The Office of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

The Position

This position utilizes established University transfer policies and procedures to evaluate transfer coursework submitted for admissions, readmissions, and supplements to UT's students’ academic history.

Specifically, this position:

• Evaluates transfer credit using Banner (UTK student information system) and OnBase (transfer course evaluation software).

• Decides appropriate evaluation for transfer coursework, in order to complete a UT degree, based on knowledge of UT course disciplines, educational units, and curriculum history.

• Utilizes University transfer policies in order to calculate a transfer grade point average (GPA) on all transfer students that apply to UT.  In addition, determine if they meet certain criteria for admissions (Including but not limited to: grade change policies, articulation agreements, Tennessee Transfer Pathways, HOPE Scholarship)

• Assists with evaluation of study abroad course work.

• Adds course credit for Advanced Placement (AP), College Level Examination Program (CLEP), International Baccalaureate (IB), Dual Credit Challenge Exams, and Military Credit to students’ Academic History.

• Clarifies transfer information to University offices, advising centers, graduation office, orientation office, One-Stop counselors, DARS encoders, NCAA compliance staff, students, parents, and professional staff at other institutions about transfer policies and procedures.

• Notifies current UT students who wish to take summer courses at other institutions of the appropriate UT course equivalents.

Required Education and Experience:

High school dilpoma. 

• 1 to 3 years experience in Higher Education.

• Experience with basic office skills and equipment, including but not limited to, Microsoft Office, copier, fax, scanner, and multi-line telephone.

Preferred Education and Experience:
• 1 to 3 years experience in Enrollment Management

• Experience in transfer evaluation and articulation

• Familiarity with Banner or another student information system

• Experience working in a fast paced office environment, multi-tasking, and time management.

• Ability to make appropriate decisions regarding course equivalencies

• Be able to process data entry for extended lengths of time

• Also, good communication skills, time management, multi-tasking, stress management, and to be very team and detail oriented    

Required Knowledge, Skills, and Abilities:

Ability to communicate effectively, professionally, and personally with others including but not limited to students, advisors, faculty, deans, department heads, parents, and co-workers.

Strong customer service skills.

Ability to work in a fast-paced office environment.

Strong organizational and multi-tasking skills.

Ability to work with diverse populations in an inclusive manner.

Ability to process high volumes of work with accuracy and within deadlines on a routine basis.

Knowledge in (including but not limited to) Microsoft Office, College Source (TES), Banner, OnBase, Slate, and TDX.

Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.


Job: Student Services Support
Primary Location: US-Tennessee-knoxville
Organization: Undergraduate Admissions
Schedule: Full-time
Job Posting: Mar 2, 2022, 1:26:19 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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