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National Director of Human Resources

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Job Details

Job location: Remote

Employment Type: Full-time
Posted data: 2021-11-09
Req: R0006861
Job Description:

National Director of Human Resources (remote)

The Chicago School of Professional Psychology (TCSPP)

The National Director of Human Resources is responsible for the creation and administration of Human Resources plans, policies, and procedures for all staff and faculty across TCSPP’s 7 ground locations and online campus. The nature of the position allows for it to be completed entirely remotely, but the National Director is also welcome to work at any of our ground campuses. The National Director of Human Resources must be able to manage multiple tasks in a fast paced, rapidly changing environment, and have extensive experience with Diversity, Equity, and Inclusion initiatives. This position reports directly to the Vice President of Human Resources, and receives services, support, and assistance from Human Resources at TCS Education System (TCS). Working closely with leadership, the position provides strong Human Resources vision and oversees HR services, DEI initiatives, employee relations, recruiting, compensation, records, workers compensation, temporary and student employment, and staff training.

Principle Duties:

  • Provide supervision of day-to-day Human Resources operations, including coordination of 4 HR Generalists across 8 TCSPP campuses.
  • Serve as the project lead for the creation and implementation of DEI strategies, presentations, and trainings.
  • Provide oversight of the investigation and resolution of ongoing employee relations problems; anticipate future problems whenever possible; and develop, recommend, and initiate effective resolutions.
  • Provide assistance to senior and executive leadership in the development and documentation of processes, policies, and procedures.
  • Drive employee compliance with Human Resources policies and procedures; ensure compliance with all federal and state employment and labor laws; monitor the accurate processing of all employment and HR related forms (i.e. I-9, W-4, etc.), including licensure for applicable faculty.
  • Manage the employee onboarding and termination processes, including the maintenance of accurate documentation for all new hires and terminations.
  • Safeguard confidential employment data, health records, and electronic data; accurately manage employee files, input/remove employees in the HRIS database, and create efficiencies/changes to the employee filing system as required.
  • Partner with TCS payroll to ensure employee information is processed timely and accurately.
  • Administer employee benefits, including promoting awareness and education and coordinating informational sharing.
  • Communicate employment policies, procedures, management guidelines, and accreditation requirements to a variety of audiences across multiple communication platforms.
  • Manage faculty contract process, including renewals, new contracts, and terminations.
  • Support additional recruitment efforts for unique positions and provide strategic recruitment ideas and improvements.
  • Manage the annual benefits Open Enrollment period in coordination with TCS
  • Manage the performance evaluation process, including meeting with managers to determine goals for team/individual performers and coaching managers on delivering constructive feedback.
  • Coordinate with system affiliates to facilitate training sessions for employees which may include: team building, communication, management training, sexual harassment training, new employee orientation, open enrollment, process changes, etc.
  • Deliver metrics, analytical data, and reporting to support the creation of budgets, forecasts, and employee surveys.
  • Sustain an environment where Human Resources collaborates with faculty and staff in the planning and execution of services, utilizing appropriate communication channels.

Essential Knowledge, Skills, and Abilities:

  • Demonstrable knowledge of State Employment Law and Federal Employment Law

  • Previous higher education experience, knowledge of training and development, and professional certification.

  • In-depth knowledge of and experience with DEI initiatives and programs.

  • Strategic thinking which leads to the development of creative solutions for unique situations.

  • Familiarity with best practices in all aspects of Human Resources and data driven solutions.

  • Practiced strategically and operationally in leadership roles.

  • Comfortable dealing with difficult situations and managing issues accordingly.

  • Experience with organizational structure and restructuring; knowledge regarding workforce operating efficiencies.

  • Strong leadership skills and team-oriented thinking, effective interpersonal skills, superior written and verbal communication skills.

  • Effective collaboration with all levels and styles of management through excellent listening and communication skills that engender trust and support.

  • Excellent analytical and organizational skills with specific attention to detail.

  • Proficiency in Microsoft Office suite; in particular, Microsoft Word and Excel.

  • Ability to travel as needed.

Position Qualifications:

  • A bachelor’s degree is required; a master’s degree is preferred.

  • Certified Diversity Professional preferred.

  • SHRM Certified SHRM CP/SCP PHR/SPHR or HR-specific graduate degree preferred.

  • At least eight years of generalist Human Resources experience are required, at least three of which must have been in a management role.

The Chicago School of Professional Psychology offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

The Chicago School of Professional Psychology is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students and all who enter our facilities, The Chicago School requires all employees to be fully vaccinated for COVID-19, with limited exemptions, as a condition of employment.


The Chicago School is a not-for-profit, accredited institution with more than 4,000 students at campuses across the country (Chicago, Los Angeles and Orange Counties, Calif., and Washington, D.C.) and online. TCSPP has been an innovator in the field of psychology and related behavioral science for more than 30 years. TCSPP offers more than 20 degree programs and a wealth of opportunities for international experiences.

Central to our transformational impact on students, their communities, and the practice of psychology is The Engaged Professional Model of Education. This groundbreaking approach to training leverages the talents and experience of faculty practitioners, who work with our Community Partnership and Applied Professional Practice teams to provide students a rich spectrum of clinical training in a wide range of community settings. In fact, the School was the first of its kind to be named to the President's Higher Education Community Service Honor Roll for its leadership in service and civic engagement.

Our graduates emerge with unrivaled skills, and ready to make much-needed changes in the communities they serve. They work around the world in hospitals, schools, community centers, agencies, NGOs, private practice, and elsewhere. Our graduates blend a sophisticated understanding of the human experience with high-quality practice in fields such as adolescent psychology, applied behavior analysis, Latino mental health, and forensic psychology.

The Chicago School is accredited by the Western Association of Schools and Colleges and is an active member of the National Council of Schools and Programs of Professional Psychology—which has recognized The Chicago School for its distinguished service and outstanding contributions to cultural diversity and advocacy.

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