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Student Retentions Systems Coordinator

The University of Nebraska–Lincoln
Lincoln, Nebraska

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Administrative Jobs
Academic Affairs, Other Academic Affairs Jobs, Student Affairs, Academic Advising, Student Activities & Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

The Student Retentions Systems (SRS) Coordinator at the University of Nebraska - Lincoln will provide leadership for implementation, maintenance, and enhancements for campus-wide student success systems, including CRM tools, and for the administration and use of data in support of student success programs and initiatives. We are seeking an energetic, organized, diplomatic and experienced leader who is excited about playing a major role in supporting student success professionals at a world-class research university. Working in partnership with report writing teams in Institutional Effectiveness and Analytics (IEA), the Office of the University Registrar (OUR), and Academic Services and Enrollment Management (ASEM), the incumbent will provide input on data and analytic and student success reporting needs for a variety of student success professionals. 

This role is integral to maximizing vended and institutional platforms which support student success. The SRS Coordinator provides functional and technical leadership by acting as a liaison between student success professionals who use UNL’s student information system and vendor platforms and the technology and data teams who translate these end-user needs into action.  The SRS Coordinator will need to have an understanding of vendor platforms, including set-up, maintenance, and system integrations and will be involved in all aspects of the software development life-cycle, from project/feature backlog prioritization, requirement engineering, and development oversight through testing, release and support for products serving our institutional end users. 

The SRS Coordinator reports to the Associate Dean of Advising & Career Development and collaborates extensively with the University Registrar and the Enrollment Technology/CRM team, while serving as an active member of multiple campus wide committees focused on student success

Minimum qualifications include:
Bachelor’s degree plus 3 years’ experience in higher education leadership, administration, information technology, data analytics, and/or student success; equivalent education/experience will be considered. 

Proven technical aptitude in functional systems administration, report writing, or data analysis. Successful candidates will have experience improving processes and adopting/utilizing vendor platforms that support student success efforts. Must demonstrate creative problem solving, impeccable communication, and attention to detail. Demonstrated understanding of student success initiatives, such as advising, success coaching, program coordination, or related areas.

Preferred qualifications include:
Master’s degree. Five years of progressive experience in higher education leadership, administration, information technology, data analytics, and/or student success. Demonstrated ability to collaborate with multiple constituencies. Experience administering CRM tools. 

Criminal history background check will be conducted. Excellent benefits including staff/dependent scholarship program. Applicant review begins October 8, 2021. View requisition at to apply.

The University of Nebraska-Lincoln is an EO/AA employer and encourages minorities, women, veterans, and individuals with disabilities to apply.


Working at University of Nebraska-Lincoln

For 150 Years, A Leader in Higher Education 
Always a place of high ambition, University of Nebraska was one of the first institutions west of the Mississippi River to award doctoral degrees - the first was granted in 1896. The University of Nebraska established the world's first undergraduate psychology laboratory. The discipline of ecology was born here, and the campuses reflect that tradition, being recognized as botanical gardens and arboreta. An early institutional interest in literature and the arts provided the foundations for today's Prairie Schooner literary magazine, for the University of Nebraska Press, and for the Sheldon Museum of Art, which houses one of the world's most significant collections of 20th century American art.

Today, Nebraska is one of the nation's leading teaching institutions, and a research leader with a wide array of grant-funded projects aimed at broadening knowledge in the sciences and humanities. Nebraska is also a land-grant university and a member of the Association of Public and Land-grant Universities (APLU). The university is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

The University of Nebraska offers an extensive benefits package that includes health, life, disability and long term care insurance; retirement accounts; tuition reimbursement for employees and their spouses and dependent children; and reimbursement accounts for health care and dependent day care. Leave policies are designed to help employees deal with personal or family events or crises.

Diversity and Inclusion
In the spirit of the phrase "Every Interaction Matters", UNL has an enacted commitment to diversity and inclusive excellence for our faculty, staff, and students. On our campus, diversity and inclusion are important priorities. Examples include: Husker Dialogues, which is an event that helps first-year students focus on diversity and inclusion and practice handling difficult conversations around difference; three Chancellor's Diversity Commissions that are charged with informing and advising the Chancellor and addressing issues of constituent campus communities; and the establishment of the Office of Diversity and Inclusion whose leader operates at the Vice Chancellor level. At the University of Nebraska-Lincoln, we strive for excellence in all that we do. True excellence requires that each individual be able to work and learn in an atmosphere of respect, dignity, and belonging. Our commitment to diversity and inclusion requires each of us to continuously ensure our interactions are respectful, protect free speech, and inspire academic freedom.

About Lincoln
The University of Nebraska-Lincoln is located in an up-and-coming and safe city of 300,000 people that has many of the cultural and entertainment benefits of a much larger city, with the feel of a friendly Midwestern community. The Pinnacle Bank Arena, opened in 2013, routinely hosts major touring acts. A buzzing entertainment district, the Railyard, connects the arena area to the Historic Haymarket. Cuisines from all continents provide the entree to dynamic urban nightlife and a wide variety of ways to enjoy time with friends. Nebraska's City Campus is one with Lincoln's city center, as it has been since the university was founded.Lincoln has more parkland per capita than Austin, Texas; Portland, Oregon; and all but a handful of U.S. cities. The well-manicured Pioneers Park, the native woods of Wilderness Park and the open grassland of Nine-Mile Prairie are each within a 10-minute trip from campus. Connecting many of these parks is an extensive trails network.

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