PG190973EP

No

Systems Administrator

$90,000 - $110,000

Mon - Fri, 8am - 5pm (1st Shift)

Raleigh, NC

Shared Services

The Central Services Integration (CSI) team provides critical systems and integration services for PCI, ERP, and other campus services. CSI maintains centralized resources for Red Hat Satellite, Linux build, and configuration management. It implements security controls and provides operational support for critical compliance requirements. CSI manages central monitoring of 1000s of systems along with integrated notification and on-call scheduling for campus IT units. CSI is responsible for the core Configuration Management Database (CMDB) of the campus-wide ITSM initiatives and is tasked to elevate visibility and efficiency of IT operations through automation and integration of inventory discovery, service mapping, monitoring, change management, and other service practices. CSI also maintains a number of services managed on MySQL / MariaDB, and Postgres.

This Systems Administrator position is expected to take primary leading roles in assigned technical areas while working in conjunction with other team members to enhance and maintain all CSI services. There are urgent needs for system administration resources to support Red Hat Enterprise Linux, monitoring solutions, configuration management, MySQL database environment, as well as ServiceNow Discovery and Service Mapping. There are also urgent needs for system programmer skills to integrate and automate these services. This position is expected to collaborate with other campus and central IT resources to explore new technologies and techniques and implement adopted solutions to enhance overall services. In operational support, this position will act as 3rd tier support to other IT groups on campus.

This position will be part of an on-call rotation and require occasional work outside regular business hours and / or on the weekends.

Master’s degree and at least one year of relevant experience; or Bachelor’s degree with at least two years’ of relevant experience; or an equivalent combination of education, training and relevant experience.

• Extensive knowledge of Linux system administration and deployment using Foreman and Configuration Management in either Puppet or Ansible.
• Experience maintaining a monitoring service in Zabbix, or similar architecture.
• Understanding and experience with source code management in Git / Github, or similar technology.
• Infrastructure support and integration experience, such as Red Hat Enterprise Linux, Ubuntu/Debian Linux, Git, Foreman, Puppet, Ansible, Zabbix, SFTP, NTP, Red Hat IPA, and the ability to learn / augment existing home-grown systems.
• Strong capability to plan and guide other teams to ensure operations while carrying out all necessary upgrades and maintenance of various systems on an ongoing basis.
• The ability to follow other supporting peer teams and customers in their maintenance updates and implementation of new functionalities.
• A successful candidate will need to gain the knowledge and skills to respond to emergency events and recover systems / services expediently.

• Knowledge in multiple flavors of Linux (RHEL and Ubuntu).
• A demonstrated knowledge of systems programming in Python, Ruby, yaml editing / automation.
• Experience in maintaining a central build / configuration management environment for multiple customers hosting 1000+ systems.
• Experience in MySQL / Postgres / Mongo database administration.
• Ability to act in a lead / guiding role to deploy new projects with customers.
• Experience working in an enterprise ITIL environment managing Configuration Management Database( CMDB ), CI Discovery, and Service Mapping.

N/A

No

No

09/24/2021

Open until filled

00103179

EHRA Non-Faculty

1.0

12 Month Recurring

Mandatory - Adverse Weather

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

No

517101 - Shared Services

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.