Professional/Administrative

Assistant Director, Alumni Engagement

Full Time

Dean of the College

Career Services

Colgate’s Career Services is highly dynamic, ambitious, and robust. In the 2020-2021 school year, CCS partnered with 77% of the Colgate student body to complete over 11,500 career development engagements and utilized nearly 1300 alumni and parent volunteers to support student career development. 95% of the Class of 2020 secured employment, graduate/professional school admission, or a fellowship/scholarship (90% response rate) within nine months of graduation. This year CCS partnered with nearly200 formal recruiting partners to provide internship and entry-level job opportunities for Colgate students.

Under the division of the Dean of the College, CCS has realized significant institutional support in pursuit of this vision.

It is an exciting time for the University as Colgate enters its third century. President Brian W. Casey is leading the campus through a comprehensive Third-Century Plan to raise the institution’s profile as a distinctive and strong undergraduate liberal arts institution to even-higher levels of achievement.

Having celebrated its Bicentennial in the academic year 2018–2019 and forging into its third century, Colgate has distinguished itself as one of the finest residential universities and has sought a special purpose among institutions of higher learning.

Learn more about Colgate University and the Dean of the College Division by reviewing A Candidate’s Guide to Colgate.

Acountable to operationalize and execute alumni and parent volunteer management initiatives to meet identified and aspirational goals in Career Services’ strategic plan. Role focused on partnering with alumni and parent volunteers to create, grow, and manage signature initiatives (e.g.: A Day in the Life, SophoMORE Connections, Career Exploration Week), and industry-specific programmatic offerings, for the benefit of students’ career development and success. Accountable for the effectiveness of cross functional teams in the execution of stated initiatives.

Accountable for increasing the number and satisfaction of volunteers engaged in Career Services’ efforts. Responsible for sustained, longitudinal volunteerism across multiple identities of alumni and parents (i.e.: highly-influential, representing marginalized populations, <10 years post-graduation). Responsible for a high level of volunteer satisfaction. Ensures accurate and timely capture of volunteer feedback. Accountable to maintain productive relationships with existing volunteers to sustain, broaden, and/or deepen their engagement with Career Services.

Responsible for ensuring alignment between career services’ alumni and parent engagement priorities and interdepartmental collaborations with colleagues in Advancement and the Provost and Dean of the Faculty division. Responsible to partner with Advancement colleagues to steward volunteers. Accountable for tracking and reporting on volunteer initiatives.
Accountable for identifying unique groups of students — by interest area or demographics — to engage in initiatives catalyzed by the Colgate Professional Networks or other alumni groups. Responsible to support advisors to craft students’ learning opportunities prior to their participation in immersion trips.

Responsible for effective supervision of one or more student interns.

Career Services’ Operations Applied Thinking

Demonstrated ability to effectively establish and achieve programmatic goals aligned to Career Services’ departmental goals.

Demonstrated ability to build long-term and ongoing relationships with relevant external stakeholders (alumni, parents) to offer opportunities to current students.

Demonstrated ability to understand external clients’ interests, requirements, and goals and build ongoing trusting relationships.

Career Services’ Operations Industry Domain

Demonstrated ability to court alumni and parent volunteers who best resonate with Colgate students. Demonstrated ability to identify volunteers with specific fit for interest areas reflected in the student body.

Demonstrated ability to gain trust and build rapport with key constituents. Demonstrated ability to display tact as well as political savviness in settings with key stakeholders and influencers.

Demonstrated ability to differentiate intricacies of appropriate channels of service for various levels of volunteers (e.g.: high-profile, political, long-term, etc.) resulting in positive connections between students, Career Services, and key volunteers.
Demonstrated expertise in organizing and facilitating effective alumni/parent engagement initiatives grounded in student development concepts.

Demonstrated mastery of key operational elements of large-scale events, to include: vendor management, logistics, and budget management.

Career Services’ Operations Strategic Planning

Demonstrated ability to set goals, develop large-scale programs and methodologies to achieve goals, and to implement, facilitate, access, modify, and maintain strategic initiatives and programs.

Career Services’ Operations Operations

Demonstrated knowledge of assessment methodologies sufficient to capture, track, and categorize data.
Demonstrated expertise with key divisional software sufficient to capture and coordinate complex relationship development processes.
Demonstrated ability to set procedures, policies and protocols for operational processes within volunteer management.

Personal Accountability for Results

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Effective Communication

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Problem Solving and Decision Making

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Change Management

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Leadership and Teamwork

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Creativity and Innovation

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Diversity and Inclusion

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Sustainability

Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

- Must have two years of relevant experience including demonstrated project and event management experience, and data assessment experience.
- Must have solid judgement, and the ability to manage projects independently.
- Must possess excellent written and oral communication skills; strong organizational and analytical skills, and the ability to set priorities and take initiative.
- Must demonstrate an aptitude for building relationships with internal and external stakeholders.
- Must be self-motivated and able to manage multiple projects and programs simultaneously with an appropriate sense of urgency and follow-through.
- Must have demonstrated abilities to synthesize and analyze quantitative and qualitative data.
- Must be able to articulate a passion for the advantages of a liberal arts degree and market the university to potential new employers.
- Must be capable of working collegially with a diverse group of parents, alumni, employers, faculty, staff and students within a university context.

- Prior student affairs and/or student advising, career services, or recruitment experience is preferred.
- Prior volunteer or student supervision is preferred.
- CRM technology experience is a plus.

Must have a minimum of a Bachelor’s degree. Master’s degree preferred.

2021S059Posting

No

Weekdays, with occasional evenings and weekends.

09/24/2021

No

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.

CAMPUS CRIME REPORTING AND STATISTICS
The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at cusafety@colgate.edu. You may also access the report from the Campus Safety web page at: www.colgate.edu/offices/support/campussafety.