Admissions Counselors/RecruitersWorking Title:
Assistant Director of AdmissionsClassification:
State University Administrator 2 - Non-exempt - S9640Nature of position:
Permanent, Full-timeDays Worked:
Monday – Friday with some weekends.Hours/Shift worked:
8:00 am - 4:30 pm with some evenings.Union:
SCUPA- SUA & GFPCJob Summary/Basic Function:
Millersville University of Pennsylvania is recruiting for an Assistant Director of Undergraduate Admissions. This position supports the strategic plans and enrollment efforts of the university and the department. This position represents the university to community partners, school counselors, prospective students, and family members. The Assistant Director is the primary contact person between the prospective student and the University. They are responsible for assisting in all phases of recruitment and enrollment of new students, including application review and evaluation, extensive off-campus recruitment travel and territory management, personalized follow-up of candidates for admission, on campus visits, events and programs, group or individual presentations and guiding prospective students. The Assistant Director of Admissions, together with the Director of Admissions and other staff members, will set goals and lead a collaborative effort to develop and implement both short- term and long-term recruitment strategies to ensure that the department meets the enrollment objectives. The primary recruitment territory will include, but not be limited to, Montgomery, Bucks, and Delaware Counties in Pennsylvania.
Additionally, the Assistant Director of Undergraduate Admissions will coordinate the scholarship and recruitment plan focused on incoming student foster care, tuition waivers, scholarship and payment options and initiatives along with clear goals, objectives, and strategies for the undergraduate admissions team and university. This position collaborates with other offices including, but not limited to: New Student Programs, Enrollment Marketing & Communications, the Office of Financial Aid, Office of Student Accounts, Honors College and Athletics.
Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 14 public universities of Pennsylvania’s State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students’ success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,600 students to find their path. Several of our programs are multidisciplinary in nature, combining science, technology, and art to create a more progressive degree. One thousand graduate students enroll in 21 master’s and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.
Annual Salary: $49,565.00, plus comprehensive benefits starting on the first day of employment, including:
- Health insurance – Low bi-weekly premium. Employees pay 5% of bi-weekly salary for benefit coverage with ability to pay 2.5% when participating in the wellness program.
- Dental insurance – Coverage is free to employee and dependents after 90 days
- Vision insurance – Coverage is free to employee and dependents after 90 days.
- Group life insurance - equal to annual salary (up to $50,000) at no cost to the employee
- Voluntary Group Life and Accident Insurance – available for purchase at low rates for additional employee coverage as well as coverage for spouse and children
- Long Term Disability Insurance – available for purchase at low rates with either a 90 or 180-day waiting period
- Retirement – 2 plans to choose from
- Tuition waiver – employee, spouse, and dependents are eligible
- Vacation leave– up to 10.4 days accrued for the first year, increases to up to 15.6 days per year after first year
- Personal leave – up to 5 days per year
- Sick leave – up to 15.6 days accrued per year, including up to 5 days per year that can be taken to care for a family member
- Holiday leave – up to 12 days per calendar year
The State System Employee Benefits Summary can be found at https://www.passhe.edu/inside/HR/syshr/Benefit_Summaries/PEBTF_Summary.pdf
At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply. Required Qualifications:
- Bachelor’s Degree.
- 2+ years of experience working in higher education.
- Experience with event planning.
- Familiarity with higher education information systems and/or customer relationship management (CRM) software (i.e. Banner, Peoplesoft, Technolutions Slate).
- Excellent oral, written, interpersonal communication skills.
- Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
- Ability to work with students of diverse cultures, racial and ethnic groups.
- Demonstrated strong analytical and excellent problem-solving skills.
- Demonstrated ability to meet deadlines and exhibit initiative and self-motivation.
- Ability to work independently and in coordination with others.
- Ability to prioritize tasks and demonstrate a high level of customer service.
- Evidence of a commitment to diversity, equity, and inclusion.
- Ability to work/travel evenings and weekends as needed.
- Valid driver’s license.
- Successful interview which will include a 10-minute presentation.
- Successful completion of three background checks.
- Master’s Degree.
- 3+ years of experience working in a high paced admissions office.
- Experience managing a caseload of applicants; reviewing applications for admission.
- Experience with developing and executing a recruitment plan.
- Familiarity with Slate.
- Bilingual, English and Spanish.
The Assistant Director of Admission is responsible for the following areas:
- Conduct in-state and out-of-state high school visits, college fairs, transfer fairs, and specific events related to student enrollment.
- Independently research, strategically plan, coordinate, schedule, execute, and analytically evaluate high school visits, community college visits, college fairs and alternative territory recruitment programs in primary recruitment area to meet enrollment targets while actively maintaining relationships with community members, school counselors, prospective students, and families in assigned territory.
- Plan and execute 6 to 12 weeks of fall and spring recruitment travel schedule to include high schools, community colleges and special programs. Provide a summary of travel prior to traveling.
- Provide outreach to students through the application process by communicating via text message, email, phone, video conference and in person in a timely manner.
- Assess individual student needs and provide information to school counselors, students and families regarding educational opportunities and options, admission and other requirements, policies and procedures, transfer of credit, and financial assistance, as appropriate.
- Establish a communication plan to connect with inquiries applicants, admits and deposited students throughout the enrollment cycle.
- Manage a caseload of applications for admission into Millersville University.
- Evaluate, review credentials, and interview several hundred candidates while reaching an admissions decision independently. Make decisions on admitting, denying, or waitlisting students in a timely manner based on the operational goal of the department.
- Utilize our Customer Management System (CRM), Slate, to view student records, log interactions, develop queries, review applications, add events, create/submit forms and communicate with students.
- Develop and implement on-and off-campus programs designed to promote Millersville University in a positive and ethical manner.
- Assist in planning and executing admissions office events including but not limited to campus visits, multicultural outreach programs, open houses, junior preview days and admitted student expos. Coordinate yield initiatives which can include but are not limited to instant decision days, application workshops and receptions.
- Conduct information sessions to student groups visiting campus.
- Create content for special population of students. Develop and make presentations to prospective students, parents, and guidance counselors for college fairs and high school visit programs. Assist in the development of admissions publications.
- Provide a summary of recruitment trends. Make recommendations on ways to remove barriers and move students through the enrollment funnel.
- Develop a recruitment plan set forth by department goals and trends.
- Propose and assist in the formulation of new admissions policies and directions.
- Act on issues as needed in the absence of the Associate Director of Admissions.
- Serve as a liaison to academic departments as determined by the Associate Director. Develop and maintain relationships with on-campus departments and organizations involved in outreach to students.
- Uphold professional guidelines set-forth by the National American Counseling Association (NACAC).
- Assist Associate Director with overall coordination of recruitment travel.
- All other duties as assigned.
- Develop academically qualified incoming student scholarship recruitment goals with the Associate Director of Admissions and Director of Admissions. These initiatives and goals will include but are not limited to students who receive scholarships, honors college eligible and athlete-recruited students.
- Update, coordinate, track and regularly assess the department’s incoming student scholarship recruitment plan each year.
- Review and analyze first-year and out of state recruitment data and reports. Provide summary of recruitment trends at the end of each semester, for the upcoming year and compare trends to prior years. Make recommendations on ways to remove barriers and move students through the enrollment funnel.
- Update, review, create and propose policies to ensure student success through recruitment and enrollment process specific to but not limited to scholarship practices, financial aid resources and deferments.
- Regularly review Admissions’ office policies and procedures to assess inclusiveness; suggest updates or modifications to processes in order to expand access and inclusive practices.
- Recruit, and train student workers. Implement a specialized training program and opportunity for student workers to serve as leaders in the admissions office. Work collaboratively with the Associate Director of Recruitment to onboard new student workers through diversity and inclusion training.
- Assist with on-boarding of new employees, student workers and graduate assistants.
- Develop and implement on- and off-campus programs designed to promote Millersville University to first-year students specific to but not limited to out of state, undocumented, domestic-international, and legacy students.
- Coordinate recruitment efforts through community partnerships and Community Based Organizations. Host meeting with partners/liaisons and provide regular updates on enrollment, initiatives, policies, and programming.
- Create and develop content and a communication flow for specialized groups of incoming students including but not limited to parents, FAFSA non-filers, financial aid, scholarship recipients and scholarship candidates.
- Plan, administer, evaluate scholarships.
- Build queries to coordinate the implementation of annual scholarship amounts.
- Decide on scholarship recipients based on allocated budget and scholarship criteria.
- Determine scholarship deadlines per enrollment cycle.
- All other duties as assigned.
Posting Open Date:
- Seasonal limited physical effort required.
- Limited exposure to physical risks.
- Work is normally performed in a typical interior/office work environment.
- Ability to sit and/or stand for long lengths of time.
- Ability to drive for long lengths of time.
- Ability to present in front of large groups of people.
- Extensive writing and verbal communications skills.
- Basic and advanced math skills (add, subtract, multiply, divide, fractions, percentages, formulas, equations).
- Understanding of written directions.
- Must be able to travel seasonally.
- Must be able to lift/pull/push up to 10 to 25 pounds.
- Dexterity of hands and fingers to operate a computer keyboard and mouse.
09/23/2021Posting Close Date:
10/10/2021Quicklink for Posting/Requisition: