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Information Security Operations Associate

Employer
Princeton University
Location
Nassau Hall

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Administrative Jobs
Institutional & Business Affairs, Safety & Security
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Job Details

Overview

The Information Security Operations Associate is part of a team responsible for day-to-day monitoring and tasks of the Information Security Operations group in the ISO. Reporting to the Manager of Security Operations in the ISO, the Information Security Operations Associate is skilled in computing and data security systems and supports the ISO mission in proactive security monitoring and response. The Associate has some background in network, system and mobile device security, and attains security certifications, as required. The Associate also has an understanding of the campus culture, policies, governance, and infrastructure.

 

The Information Security Operations Associate stays abreast of current security threats and vulnerabilities, and participates in the ISO investigation of emerging threats, response, ticket handling, services and solutions as part of the university information security posture.

Responsibilities
  • Monitor alerts from the central University security information and event management system (SIEM), the University endpoint detection systems, and the University ServiceNow incident handling system; Provide support to the team to escalate issues and contact impacted customers and/or other departmental IT support staff as appropriate.
  • Assist in monitoring relevant security sites and bulletins to help ensure the University is current as possible with information on perceived and existing threats to its information systems or data integrity, or to customer accounts or networked devices. Ensure this information is disseminated or escalated as appropriate.
  • Support the ISO team in tracking responses to security scans and alerts.
  • Assist in resolving complex security alerts and incidents as they occur or invoke OIT specialists to do so.
  • Consult with University faculty, researchers, staff and students on the availability and use of general campus information technology to resolve IT security concerns.
  • Write technical articles for the OIT Knowledgebase as well as assist with writing and editing procedural documentation for the ISO.
  • Actively participate in professional development opportunities in order to maintain, improve and develop new skills in security’s rapidly changing technical environment.

 

Qualifications
  • Good foundation of IT security analyst skills including SANS, CompTIA Security+ or GIAC Security Essentials certification or equivalent credentials or analogous proven experience.
  • 0 to 2 years’ experience in a security or network operations center.
  • Critical thinking, analytic and problem-solving skills.
  • Excellent organizational skills, written and oral communication skills, and attention to detail.
  • Commitment to professional customer service.
  • Ability to work in a team environment; strong interpersonal skills.
  • Ability to work and communicate well with customers possessing various levels of technical ability and understanding.
  • Ability to work in a fast-paced technical support center with rapidly shifting focus.
  • Ability to work non-traditional, flexible hours, including evenings and weekends; hours may be subject to change.
  • Willingness to work toward mastery of new technologies and skills as the needs of the industry and the user community change.

Preferred Qualifications

  • Experience with multiple operating systems including Windows, Apple and Linux

Education

 

High School Diploma and technical training

 

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Standard Weekly Hours36.25Eligible for OvertimeNoBenefits EligibleYesProbationary Period180 daysEssential Services Personnel (see policy for detail)NoPhysical Capacity Exam RequiredNoValid Driver’s License RequiredNo Experience LevelEntry Level#LI-ST1

Organization

Princeton entrance

Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and the service of humanity. As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.

Princeton University facultyOpportunity and Impact

At Princeton, every member of our community plays an important role in our mission of teaching and research. That mission provides every faculty and staff member with the opportunity to make an impact bigger than oneself. Learn about working at Princeton and meet some of our wonderful employees.

 

Services and Resources

When you make a commitment to our teaching and research mission, you will have access to the University’s world-renowned resources to help you succeed at work and in life. Discover the exceptional benefits and unique opportunities we offer as part of our commitment to you.

Work-Life Integration

Life is complicated. At Princeton, we recognize that and are sensitive and responsive to the challenges our employees face. The University offers a broad array of benefits and services that help our staff in a variety of ways.

Explore Our Job OpeningsPrinceton students and prof

Whether you’re already part of our community or just getting to know us for the first time, we invite you to imagine the meaningful difference you can make while working at Princeton. For faculty member and academic professional opportunities, visit the Dean of the Faculty website. For staff member job openings and to join our Talent Network, visit our Careers website.

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