Hollins University is seeking qualified, team-oriented candidates for two full-time security dispatchers. These front-facing positions serve and collaborate with the campus community 24 hours/day, 365 days/year, and interact with students, employees, guests, and visitors. Dispatchers work a variety of shifts, which may include rotating or permanent shift assignments, as well as holiday and weekend work. The current vacancies work (1) Sunday through Thursday from 7:30 a.m. to 3:30 p.m. and (2) Sunday through Wednesday from 3:30-11:30 p.m. and Saturday from 7:30 a.m. to 3:30 p.m.
Primary responsibilities include handling incoming emergency and non-emergency requests for campus security, police, fire, and emergency medical services, and designated university staff, and dispatching Campus Security and other university employees. Dispatchers monitor a variety of radio frequencies, cameras, and alarm systems, and serve as a vital link to personnel deployed. They are also responsible for issuing university identification cards, keys, and equipment and for maintaining records and files.
Successful applicants must have a high school diploma or equivalent, a minimum of one year of related work experience, and proficient computer skills. Candidates must also have strong verbal and written communication skills including listening effectively; relating well to others; collecting and documenting information quickly, accurately, and thoroughly; and writing succinct reports. Additionally, applicants must have excellent multitasking, decision-making, and problem-solving skills, as well as abilities to work independently and as a team member, and remain levelheaded and provide support during emergencies and crises. Also needed is a commitment to diversity, equity, inclusivity, and belonging and a willingness to learn and grow in the position. Final candidates will be subject to a background investigation, including a criminal history background check.
Qualified candidates should submit a cover letter, resume, salary requirement, position preference, and contact information for three references to [email protected]. Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community. Review of applications will begin immediately, and will continue until the position is filled.
Hollins is an independent, liberal arts university in Roanoke, Virginia offering undergraduate education for women and selected graduate programs for men and women. Founded in 1842 as Virginia’s oldest chartered women’s college, Hollins provides abundant opportunities to students for research, study abroad, and leadership training, and provides access to real-world experience through internships around the globe supported by an extensive alumnae/i network.
Hollins is an equal opportunity employer, and is strongly committed to promoting diversity and inclusiveness at every level of the university. Persons of all genders, persons with disabilities, and persons of all racial, ethnic, and cultural backgrounds are encouraged to apply.