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Sr. Employee & Management Relations Consultant

University of North Carolina at Chapel Hill
Chapel Hill, NC

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Job Details

Position Type:

Permanent Staff (SHRA)

Is this an internal only recruitment?:


Position Title:

Human Resources Consultant - Advanced

Working Title:

Sr. Employee & Management Relations Consultant

Position Number:

00061988; 00060492

Vacancy ID:


Budgeted Hiring Range:


Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade Equivalent:


Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:


Work Schedule:

Monday-Friday, 8am – 5pm

Department Name and Number:

HR - Emp and Mgmt Relations-260104

Date First Posted:


Closing Date:


Position Location:

Chapel Hill, NC

Position Posting Category:

Human Resources

Department Description:

The Office of Human Resources provides the University with a full range of human resources services in support of the University’s teaching, research and public service mission. This includes compensation and classification, benefits and work/life programming, recruitment and staffing, employee relations and dispute resolution, communications and talent development, business analysis and HR information systems, and HR records. The Employee & Management Relations (E&MR) unit in the Office of Human Resources is responsible for the regulation of relationships between management and employees. The Unit provides consistent, equitable and timely guidance regarding UNC’s policies and procedures to enhance collaboration, foster positive partnerships and cultivate an engaging work environment for all employees, managers and the entire UNC community. E&MR offers guidance, advice and case management on a wide range of employee relations topics affecting SHRA (staff) and EHRA Non-Faculty employees. Employee Relations topics include:• Workplace Investigations- addressing prohibited behaviors• Performance Consultations• Managing Complex Leave Cases/Separations due to unavailability• Disciplinary Actions • Performance Management • Conflict/Dispute Resolutions • Grievances and Formal Appeals • Violence in the Workplace Analysis and Investigations• Consultation and Trainings• Mediations • Administrative Leave Programs (adverse weather, pandemic, and administrative absence).• Employee Threat Assessment and Response Team

Equal Opportunity Employer:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description:

This recruitment is for two Senior Employee and Management Relations Consultant positions (00061988; 00060492). By applying, you will be considered for both positions.

This position will provide pro-active counsel and apply advanced knowledge to employee relations activities; model critical thinking for complex problems and serve as a lead consultant in developing creative solutions for departments, managers and employees in all E&MR related issues; and demonstrate a high level of integrity and in-depth knowledge to ensure compliance with university, state and federal laws. This position is expected to demonstrate a high degree of independent decision-making, judgement, accountability and requires significant professional-level employee relations experience. This position provides consultation, guidance and advice to employees and all levels of management on a wide-range of employee relations topics affecting SHRA (staff) and EHRA Non-Faculty employees for assigned departments including:•Disciplinary actions and involuntary separations •Performance management •Mediation and conflict/resolution•Employee conduct issues•Leave related issues (i.e. FMLA and Disability) in partnership with Benefits and Leave Administration Unit •Absenteeism and work schedule issues•Administrative leave programs (adverse weather, pandemic, and administrative absence).•Consultation on complex workplace issues and work environment concerns •Investigations into employee misconduct •Harassment, discrimination and disability accommodation (in conjunction with University’s EO/ADA Officer) This position analyzes client issues and provides guidance based on interpretation of University policies and applicable State and Federal laws. This position is responsible for ensuring clients are given “real time” advice based on routine, critical, intense, and complex personal and work-related situations. The position is charged with developing, recommending, and facilitating options and strategies in accordance with federal, state and University policies, procedures, statutes and best practices that demonstrate a thorough assessment/analysis of the situation. This Advanced Level Consultant is also expected to have the expertise and experience in developing and delivering well-structured presentations for training both internal and external customers. In this regard, this position is expected to train new E&MR Consultants on a variety of policies and how to present policy information in a training format for campus departments on a variety of issues. Although the primary focus of this position is on E&MR issues related to SHRA employees, consultation may be provided on EHRA faculty and non-faculty issues as well. This position will partner with the Director of EHRA Non-Faculty HR and the University Academic Personnel Office in regard to similar issues related to EHRA Non-Faculty and Faculty employees.

Minimum Education and Experience Requirements:

Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

Essential Skills, Knowledge and Abilities:

The position incumbent must have substantial experience in conducting workplace investigations and in facilitating resolution of informal and formal disputes between employees and managers. Knowledge of human resources business practices and the ability to provide guidance based on interpretation of University policies and applicable State and Federal laws is required. Requires excellent communication and interpersonal skills as well as analytical and problem-solving skills. Proven experience as a motivated, self-starter with the ability to work independently and handle multiple priorities and deadlines simultaneously. The position incumbent must be able to develop and maintain collaborative client relationships and deal effectively with line employees as well as senior managers. This position also requires experience in performance management, providing consultation on disciplinary actions, workplace misconduct investigations, strong written communication skills and editing skills.

Preferred Qualifications:

Candidates with 5 or more years of professional-level employee relations experience will be strongly preferred. Prior human resources (and ideally employee relations) experience in a public sector and/or higher education setting is preferred, but not a firm requirement. Prior experience with North Carolina State Government (e.g., SPA) personnel policies is desirable, but also not a requirement.

Special Physical and Mental Requirements:

Mental acuity and concentration is important for accuracy and handling workload. Ability to move up to 15 pounds on occasion for packing and storing or retrieving of files.

Position/Schedule Requirements:

Evening work occasionally, Night work occasionally, Weekend work occasionally

Stimulus/ARRA Funded:



The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.

Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.

Undergraduate Enrollment: 19,117

Graduate/Professional Enrollment: 10,894

Total Student Enrollment: 30,011

Founded: 1789, as the first state university in the United States

Type of Institution: Public, four-year

Undergraduate Admission: 15,961

Graduate/Professional Enrollment: 10,039

Total Student Enrollment: 26,000

Faculty: 3,000

Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent

Faculty/student ratio: 1/14

Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.

Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.

Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.

Size of freshman class: Approximately 3,400

Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.

Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!

Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television.

Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid.

Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.

Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services.

Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.

Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.

Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI.

The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas.

The Honors Program offers special seminars, research programs, and the chance to design your own independent studies.

Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.

UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.

UNC offers ROTC programs in all branches of national military service.

Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.

Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them!

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