IT Business Systems Analyst IIPosition Number::
000698Full-time or Part-time::
Systems & Procedures - Bus & FinPosting Number::
EHRA (Non-Faculty) Job Category::
Commensurate with Education and ExperienceMinimum salary::
Commensurate with Education and ExperienceMaximum salary::
Commensurate with Education and ExperienceOverall Position Competency::
EHRADescription of primary duties and responsibilities::
Primary Purpose of the Organizational Unit:Description of Work Continued::
The Systems & Procedures Department resides in the Business and Finance Division. This department provides campus-wide leadership and support for business/finance systems and reporting/analytics. Responsibilities include system and process implementations and troubleshooting. System management includes user access, electronic report distribution and program submission. In addition, the department is charged with enablement of new initiatives, risk mitigation and increased efficiency through automation and the use of technology. System support includes but is not limited to Ellucian Banner Software inclusive of ePrint report distribution system, Chrome River (travel system) Jaggaer (eProcurement), TouchNet Information Systems (student bill payment and credit card processing) as well as Information Builders Web FOCUS, Evisions Argos (reporting/business analytics), Automic Software (program submission), Ellucian Ethos (platform for connecting applications and processes) and other integrated financial and business operations software.
Primary Purpose of the Position: Minimum Education and Experience Requirements::
Provide system support for Ellucian Travel and Expense Management Powered by Chrome River, as well as other assigned financial/business systems. Responsible for integrating Chrome River with Banner through new connectivity software, Ellucian Ethos. Create and maintain complex Argos reports and dashboards.
Duties and Responsibilities:
Responsibilities include system trouble shooting and issue resolution to system end users. Systems update the university ERP System, Ellucian Banner, through live or batch processing. (15%)
Determine and maintain business rules within system tables. (5%) Responsible for working with vendor support on system and data resolution. Liaison between business staff, accountants, budget managers and programmers for effective problem resolution. Requires face-to-face interaction and customer service.
Write queries, reports and data extractions from large complex databases. Support banner finance campus-wide data information/analytic needs through creation of Argos dashboards and reports. Includes determining criteria and producing reporting/dashboards that meets the needs of diverse end-users.
Lead process improvement initiatives and improve efficiency through automation and use of new technologies. Requires determining user needs, designing specifications, creating process flows, testing, documenting, and implementing needed functionality. Provide project management to teams; includes developing and updating the project plan as well as management of project timelines, maintaining scope and minimizing risks.
Manage system releases, version upgrades and enhancements for assigned systems. Ensure all critical releases are tested and in production on a timely basis. Manage continuous implementation of enhancements with the goal of fully utilizing functionality available in the system. Responsible for documenting analysis and ensuring proper system controls are maintained.
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience; 2-4 years of experience. All degree must be received form appropriately accredited institutions.Knowledge skills and abilities::
Must be knowledgeable in relational database and computer programming concepts. Excellent communication and customer service skills as well as strong analytical ability requiredPreferred Qualifications::
Prior university experienceOpen Until Filled::
Technical/operational experience with Ellucian Banner or similar ERP system
Experience with SQL and data extraction from complex database strongly preferred
Proven record in developing/documenting business requirements and processes
YesAdditional Information for Applicants:
All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.EEO Statement::
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). Veteran's Statement:
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.