Administrative Assistant - Counseling/ADA

Claflin University
Orangeburg, SC

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support, Student Affairs, Counseling

Job Details


The Administrative Assistant report to the Director of the Office of Counseling/ADA Services and provide general administrative support to staff.  Responsible for performing day to day functions necessary to maintain the effectiveness and efficiency of office operations to ensure that the university family receive the counseling and other services available to them. Serve as receptionist by extending exceptional customer service to students and guests, assisting students in completing intake documents and uploading information into student files, and providing general information on campus and community resources. Schedule appointments and coordinate staff and other meetings, maintain calendars, handle the mail, and answer the telephone.  Prepare communications, such as memorandums, reports, invoices, emails, and other correspondence. Create and maintain filing systems and data tracking tools through Excel and other data collection resources both electronic and physical. Monitor and control client/student records to ensure confidentiality and compliance with HIPAA regulations. Manage financial accounts and complete bookkeeping functions. Assist with diverse projects and perform other assignments as required.



The minimum level of education for the Administrative Assistant is a high school diploma or equivalency. A Bachelor's degree is preferred with responsible experience performing a variety of administrative and general office work. The successful candidate must be knowledgeable of office practices and procedures with strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).  Must possess effective communication, both verbal and written form, interpersonal relation, independent decision-making, problem-solving, and organizational skills with keen attention to detail. Ability to complete assignments independently with minimum supervision, multitask, manage priorities, meet deadlines, produce high quality of work, function in a cooperative team environment, and use tact and courtesy to interact positively when collaborating with administrators, support personnel, management, and clients/students required. Must be able to deescalate crisis situations in a calm professional manner and maintain strict confidentially when handling communications and sensitive situations.  












Claflin University is a nationally ranked comprehensive institution of higher education affiliated with The United Methodist Church. A historically black university founded in 1869, Claflin is committed to providing students with access to exemplary educational opportunities in its undergraduate, graduate and continuing education programs. Claflin seeks to foster a rich community comprised of students, faculty, staff, and administrators who work to nurture and develop the skills and character needed for engaged citizenship and visionary and effective leadership.

In its undergraduate programs, Claflin provides students with the essential foundation of a liberal arts education. Emphasizing critical and analytic thinking, independent research, oral and written communication skills, the University invites students to use disciplined study to explore and confront the substantive challenges facing the global society. Claflin’s graduate programs provide opportunities for advanced students to increase their specialization in particular fields of study oriented toward professional enhancement and academic growth. Its continuing education programs provide students with expanded avenues for professional development and personal fulfillment.

Clafin Guiding Principles

At the center of everything we do is a system of values informing and guiding all policies and programs. These values, expressed through our decisions and actions, are defined by five overarching guiding principles:

Commitment to Excellence

Through doing things better and differently.

Commitment to Valuing People

By providing a safe, wholesome and healthy environment for our people to live, learn and work. 

Commitment to Being Customer Focused

Ensuring that everyone knows who the customer is, and takes steps to show it.

Commitment to Exemplary Educational Programs

By educating our students in a way to help them have a full, quality life and function as productive citizens.

Commitment to Financial Accountability

By putting in place sound and effective fiscal policies which are consistent with the mission and goals of the university.

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