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Accounting Clerk III

Employer
Towson University
Location
Towson, MD

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Administrative Jobs
Institutional & Business Affairs, Business & Financial Management, Clerical & Administrative Support
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Job Details

Responsibilities and Duties
The main purpose of this position is to bill, manage, collect and reconcile third party accounts. Directly responsible for billing all third party contracts, purchase orders, letters of intent, and US Government training authorizations. Directly responsible for billing in the University’s online invoice system along with Government Billing online portals.

This position is one of the Bursar's Office customer service representatives who greets in person customers and answers the Bursar's main telephone number while providing excellent customer service to these external and internal customers.  Determines the outcome of the call by handling the issue or transfers the call to the appropriate Bursar's Associate.

This position posts debit and credit transactions to all third party accounts.  Reviews third party payments that are routed from the payment center so that the posting of the payment is authorized to the appropriate student/organization account and to the correct term. Directly responsible for posting all wire and R star transfer payments to the appropriate account. This position requires an extremely high degree of transaction processing accuracy and an exceptionally strong attention to detail.      

Provide excellent customer service to students, third party organizations and day care account holders in regard to phone inquiries and in person transactions.  Processing and reviewing account adjustments, resolving discrepancies and short payments as required.  Supports all established payment deadlines.

Process customer or organization refunds. Assist with the collection area with third party and daycare accounts. Process daily mail and forward mail to appropriate unit in the office.

 

Post debit and credit transactions to customer and organization accounts. Directly responsible for posting all payments adjustments, deposits and corrections for entire Bursar staff. Responsible for maintaining daily audit for all transactions posted.

 

Various other duties include:

 

Serve as backup for other Collection Unit Associates as needed

Posting comments and placing or removing service indicators on accounts

Providing administrative support to management as needed

Researching accounts and transactions as requested

Represent the Bursar's Office and participate in Towson University Resource Open Houses and TU4U

Assist with scanning CCU or reviewing documents

Serves as a backup for preparing the daily bank deposit



Qualifications and Skills
High School diploma or equivalent and at least three years of accounting clerical related experience. General knowledge of bookkeeping principles, mathematical methods and techniques, and accounting standards. Skill in performing mathematical computations; in reviewing and processing financial documents; in reconciling financial data; in operating calculators, keyboards, manual and automated office equipment, personal computers and financial software; inputting data accurately.

Strong background with customer service preferred. Work experience in a Higher Education environment and PeopleSoft experience also preferred.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.



Organization: Administration & Finance Division
Primary Location: Main Campus
Job Posting: Sep 22, 2021

Organization

Towson CampusTowson University (TU; www.towson.edu) was founded in 1866, is recognized by U. S. News and World Reports as one of the top public universities in the Northeast and Mid-Atlantic regions, and is Baltimore’s largest comprehensive university, and the largest public, comprehensive institution in the University of Maryland System. TU enrolls over 18,000 undergraduates and nearly 4,000 graduate students across six academic colleges (business, education, fine arts, health professions, liberal arts, science & mathematics), has over 865 full-time faculty, and offers more than 65 bachelor’s, 45 master’s, and 5 doctoral programs. Towson University offers many cultural, educational and athletics programs and events that are open to the public ranging from concerts and lecturers to Division I college sports.

Towson Students Our centrally located campus sits on 330  rolling green acres and is 10 miles north of  Baltimore, 45 miles north of Washington  D.C., and 95 miles south of Philadelphia.  The town of Towson, MD. has a population  of approximately 52,000, with tree-lined  streets, shops, restaurants, movies, bookstores, a county library branch, live music venues, and is in walking distance of the TU campus. Towson was established in 1750 and is the seat of Baltimore County government.

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