Head of Research Services

Georgia Gwinnett College
Lawrenceville, GA

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution
Position Title:Head of Research Services Job Category:Faculty Department:Library - 6010110 Division:Academic Affairs Required Documents:Cover Letter, Curriculum Vitae, Unofficial Transcript 1 Position Statement:

Founded in 2005, Georgia Gwinnett College (GGC) is one of 28 institutions within the University System of Georgia. GGC is a premier 21st century liberal arts institution accredited by the Southern Association of Colleges and Schools Commission on Colleges. Serving nearly 13,000 students, GGC’s innovative practices, caring culture, and extremely affordable tuition are changing the game in higher education and changing the future for students at all levels, of all ages, and from all walks of life. Gwinnett County (pop. 920,000+) is home to a variety of businesses, including organizations involved in health care, education and information technology.


Responsible for innovating, goal-setting, managing, leading, integrating, marketing, and assessing all functions of research services including reference and information literacy instruction in partnership and support of Georgia Gwinnett College's student success and research goals. This position provides administrative vision, leadership, and management in the development of innovative and high-quality reference and information literacy, instructional services for students, faculty, and staff of Georgia
Gwinnett College which includes policy and procedure development and serving as a member of the Dean’s Leadership Team. This position directly supervises and evaluates Research Services librarians and staff and serves as a liaison with other Kaufman Library departments as well as campus and community stakeholders.


  • Leads, manages, and assesses all aspects of reference and information literacy instruction including face-to-face and virtual contributions via a variety of formats
  • Develops and implements departmental qualitative and quantitative assessments and participates in Library-wide assessment initiatives
  • Directly supervises, mentors, and evaluates all Research Services librarians and staff
  • Manages departmental administrative/strategic planning and policy development and implementation along with annual reporting of departmental progress
  • Performs liaison work with internal and external library stakeholders
  • Performs other duties as required
Minimum and Preferred Qualifications:REQUIRED QUALIFICATIONS
  • ALA-accredited or BOR-approved Master's Degree in Library or Library Science
  • Three or more years of supervisory experience in a library
  • Evidence of substantial knowledge and understanding of key issues and trends in reference, information literacy, educational technology, pedagogical practices, assessment, academic libraries, and higher education
  • Evidence of experiences developing, implementing, marketing, and assessing innovative approaches to offering reference, pedagogical practices, information literacy, and instructional technology
  • Evidence of experience of qualitative and quantitative assessment of reference and information literacy instruction including analysis of results
  • Evidence of ability to initiate innovative ideas
  • Evidence of experience in policy and procedure development and implementation
  • Evidence of commitment to user-centered service
  • Evidence of effective communication, interpersonal relationships, and collaborative efforts involving diverse users both internally and externally
  • Evidence of experience with technology including reference software, Springshare's suite of software, other educational technology products, and learning management systems
  • Evidence of contributions to professional scholarship and service as well as professional development
  • Three or more years of librarian supervision experience in an academic setting
  • Evidence of commitment to user-centered service to students and faculty in an academic institution contributing to student success and retention
  • Evidence of experience in mentoring and promoting professional development for direct reports
Position Disclosure:Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Any resulting employment offers are contingent upon successful completion of a background investigation, as determined by Georgia Gwinnett College in its sole discretion. Georgia Gwinnett College, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, disability, sexual orientation or religion. Georgia is an open records state. Physical RequirementsPosition may require local travel. Ability to lift and carry files and materials. Ability to move from one office to another office on campus. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Must be able to perform the essential functions of the job, with or without reasonable accommodations. Work Hours:Position may require non-standard work hours (nights and weekends). Position Status:Full-Time FLSA:Exempt

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