Senior Data Analyst-Institutional Research and Assessment - Bunker Hill Community College

Bunker Hill Community College
Boston, Massachusetts

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Location: Boston, MA Category: Administrators Posted On: Tue Jul 20 2021 Job Description:

Reporting to the Assistant Dean of Institutional Research and Assessment, the Senior Data Analyst in the Office of Institutional Research and Assessment will support a variety of department activities that sustain a culture of evidence at Bunker Hill Community College for administrative, student services, and academic departments. These activities range from the production of key analyses and reports for College-wide use to qualitative and quantitative research projects for strategic planning, external reporting, and institutional effectiveness on campus. The Senior Data Analyst will have a broad understanding of the important issues that currently exist in higher education including student success metrics and assessment and institutional assessment. The Senior Data Analyst will serve as a primary support towards the continued refinement of predictive analytics and the integration of development of data visualization platforms to support strategic decision-making and campus data literacy.

Essential Duties and Responsibilities:

  • Designs, conducts research and evaluation studies related to student success and institutional effectiveness.
  • Collaborates with campus stakeholders on a range of internal, grant-funded, and community-based initiative.
  • Supports the completion of a range of local, state, regional, and grant-related reporting.
  • Works closely with the Assistant Dean to prepare mandatory state and federal reports
  • Supports the management of departmental ad-hoc data requests from internal and external stakeholders.
  • Develops and implements data dashboards around metrics of institutional success.
  • Provides training to end-users on ZogoTech, the College's data warehouse and reporting tool.
  • Supports the development and implementation of predictive analytics models to inform campus strategy.
  • Assists with the project management and training of graduate assistants.
  • Represents the Office of Institutional Effectiveness on various College-wide committees and projects, and in local, regional, and national affiliations.
  • Performs other duties as assigned.

Job Requirements:
  • Bachelor's degree required, preferably in quantitative and qualitative research - (e.g. Sociology, Psychology, Data Analytics...) or equivalent experience. Masters degree preferred.
  • Minimum five years in institutional research, evaluation research project management, or assessment functions with demonstrated ability in research design and methodology, data collection and dataset creation, appropriate analysis, and reporting.
  • Advanced skill using Microsoft SQL Server for querying data, SPSS for data analysis and software applications such as Excel and PowerPoint to interpret and present information is required; knowledge or experience using various relational databases (e.g. Colleague, Access) a plus.
  • Significant experience and skill gathering, editing, analyzing, and interpreting qualitative and quantitative data.
  • Familiarity with predictive models (with Rapid Insight or a similar predictive analytics tool.)
  • Familiarity developing data dashboards (with Tableau or a similar BI tool.)
  • Demonstrated experience and skill compiling datasets, preparing reports and presenting findings and recommendations clearly and diplomatically, and in a variety of formats.
  • Strong critical thinking skills, including demonstrated ability to approach problems objectively, develop innovative analyses and solutions, draw conclusions, and develop recommendations.
  • Excellent oral and written communication skills and ability to present complex information and concepts effectively to a broad constituency with a wide range of data sophistication.

Additional Information:

Salary Range: $80,000.00-$90,000.00

Effective Date: Open until filled



Bunker Hill Community College (BHCC) is a multi-campus urban institution, its main campus situated in the historic Charlestown neighborhood of Boston, Massachusetts. A second campus is located in nearby Chelsea, Massachusetts; five satellites are located in the local communities of Cambridge, Chinatown, Revere, Somerville and Boston’s South End.

Founded in 1973 by the Commonwealth of Massachusetts, BHCC enrolls more than 8,100 students in day, evening, weekend, web-based and distance learning courses and programs. The College offers more than 68 associate degree and certificate programs that prepare students for successful employment and transfer to four-year universities. Internationally recognized for development of individualized and alternative methods of instruction, BHCC is a leader in distance-learning technologies that enhance and strengthen the learning environment. The College also has expansive course offerings in English as a Second Language and Adult Basic Education.

One of the largest colleges in the state’s community college system, BHCC incorporates multi cultural and international perspectives in its courses, programs and institutional climate. With students from 90 countries, and students of color comprising more than half of the student’s population, BHCC is one of the more diverse and cosmopolitan colleges in New England. The average age of students is 28, nearly two-thirds are women and the majority of students work while attending college. An expansive array of student services supports the varied needs of the BHCC students.

A leader in workforce education, the College’s academic and technical programs offered at two campuses, five satellites and through distance learning models, reflect the workforce of the local and regional economy. The additional resources of the Workforce Development Center and ACT Center further support the Greater Boston communities’ employment training needs. 

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