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Assistant Director of Ticket Operations

Employer
The University of Georgia
Location
Athens Area

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Job Details

Posting Number:

S06963P

Working Title:

Assistant Director of Ticket Operations

Department:

Athletics-Ticket Office

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:

External

Retirement Plan:

TRS

Employment Type:

Employee

Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Hours will vary based on event schedules. Some work may occur on nights and weekends.

Advertised Salary:

Commensurate with Experience

Posting Date:

09/17/2021

Open until filled:

No

Closing Date:

10/08/2021

Proposed Starting Date:

10/18/2021

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Office/Clerical Lead

FLSA:

Non-Exempt

FTE:

1.0

Minimum Qualifications:

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

This position is responsible for independently managing high level day-to-day operations of the ticket office. This individual provides supervisory, project, and executive support to the UGA Athletics Ticket Office as well as oversees and coordinates the day-to-day activities. An employee assigned to this position may serve as the principle point for execution of player/guest and prospective student-athlete ticketing, management of all facets of Women’s Basketball ticketing. Serve as administrative contact and liaison with internal and external constituencies and may provide specialist support services in the areas of budget management, public and community relations, general business administration, and/or student, donor and faculty/staff affairs.

Knowledge, Skills, Abilities and/or Competencies:

Knowledge of ticket office functions such as season ticket renewal and distribution process for all ticketed sports. Excellent computer skills including extensive knowledge of Microsoft Office Suite. Demonstrate the ability to multi-task and work cooperatively. Excellent communication and customer service skills. Independent thinker, self-motivated, and accustomed to high volume, fast-paced, detail-oriented work environment.

Physical Demands:

Stand; walk; use hands and reach with arms. Occasionally sit and talk or hear. Frequently lift and/or move up to 25 pounds. Close and distance vision, and peripheral vision. The noise level in the work environment is usually moderate, but escalates to high during athletic competitions.

Is driving a responsibility of this position?:

No

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

Yes

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

No

Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Duties/Responsibilities:

Collaborate with Associate Director to execute Player/Guest and Recruiting ticketing processes for all sports.

Percentage of time:

25

Duties/Responsibilities:

Coordinate Women’s Basketball season setup, ticket allocation, and event preparation. Other sports as needed. Includes postseason events which will involve travel.

Percentage of time:

20

Duties/Responsibilities:

Execute Legislator Ticket Allotment account management, allocations, and distribution.

Percentage of time:

10

Duties/Responsibilities:

Administer Athletic Staff and Athletic Board ticketing including communications, account management, allocations, and fulfillment. Generate and provide staff usage reporting to business office.

Percentage of time:

10

Duties/Responsibilities:

Serve as primary aide to Director of Ticket Operations for Student Ticketing practices.

Percentage of time:

10

Duties/Responsibilities:

Supervise game day event staffing to include scheduling and providing employee training, particularly, part-time, student and intern ticket staff members.

Percentage of time:

10

Duties/Responsibilities:

Independently monitor and facilitate ticket office supply and equipment needs.

Percentage of time:

5

Duties/Responsibilities:

Assist with compiling information, data, and figures for open record requests. Additionally, research and analysis on specific issues, and independently prepare correspondence and reports that are confidential in nature.

Percentage of time:

5

Duties/Responsibilities:

Other duties as assigned.

Percentage of time:

5

Organization

The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state's oldest, most comprehensive, and most diversified institution of higher education. It is the birthplace of the American system of public higher education.

university_of_georgia2.jpgToday, UGA enrolls more than 36,000 students. The main campus has 460 buildings on 765 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 17 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work and Veterinary Medicine. It offers 25 baccalaureate degrees in more than 140 fields; 34 master’s degrees in 130 fields; 18 educational specialist degrees; four doctoral degrees in 98 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the top third of the nation’s best research libraries and contain a total of 4.7 million volumes and one of nation’s largest map collections. The university has had 21 recipients of the prestigious Rhodes Scholarship. In 2008, UGA was the only public university in America to have two recipients of the Rhodes Scholarship. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service by television and radio stations, networks, producing organizations, individuals and the World Wide Web. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.

 

Find Us
Telephone
706-542-3000
Location
215 S. Jackson St.
Athens
Georgia
30602
United States
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