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HR Support Assistant

Employer
Illinois State University
Location
Normal, Illinois

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support, Human Resources & Employee Development
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Job Details

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Job No: 512216
Work Type: On Campus
Location: Normal, Illinois

Title: HR Support Assistant

Department: Human Resources

Campus Location: Normal, IL

General Summary

This position has two primary functions: First, as a liaison for our customers and the division of Human Resources; Benefit Services, Employment, HR Systems, and Labor and Employee Relations for inbound calls, responding to inquiries or disseminating communication to the appropriate HR area.

Second, the position is responsible for primarily Benefit Services support related to the explanation of the comprehensive benefits package, processing benefits reports and all necessary follow up, assistance with leaves of absence processing, data entry into several systems, and maintaining the tuition waiver program.

The incumbent must understand the job functions of each unit within Human Resources.

The incumbent will provide quality institutional and employee related data which the University maintains and ensure data integrity, control, and records management. This integrated data sustains the data analysis needs to support operational and strategic decision-making for end users. This includes accessing relevant and accurate current, historical, and future data that support business processes, legal requirements, reporting, commitment accounting and policy analysis.

Accuracy, initiative and self-directedness is a must. Ability to identify, and resolve customer issues by inquiry, researching, understanding and applying all the resources available.

The incumbent will work with highly confidential information in an office setting so discretion is required.

Required Qualifications

1. High school graduation or equivalent
2. A. One (1) year of work experience performing basic human resource/payroll or general office/clerical duties
OR
B. 30 semester hours of college course work that included 6 semester hours in human resource administration, business administration, or a closely related field

Work Hours

8:00 am to 4:30 pm, Monday - Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

Effectively communicate on a daily basis.

Remain at a workstation for extended periods.


Proposed Starting Date

October 2021

Salary Rate / Pay Rate

$17.25/hr

Required Applicant Documents

Resume
Cover Letter
Reference List

PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts (may be unofficial - required if using college coursework towards meeting qualifications)
Certification of Retirement Annuity

PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

If using college coursework to qualify, transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214 may be given to the Testing Coordinator at the time of exam, be sent by fax to 309-438-0011, or sent to Human Resources, Campus Box 1300 Normal, IL 61790-1300 by the deadline date.

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.

Contact Information for Applicants

Colette Homan
Human Resources
309-438-8848
[email protected]

Important Information for Applicants

This position is subject to a criminal background investigation based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 09/17/2021 07:45 PM CST
Application Closes: 10/03/2021 11:55 PM CST


Organization

About

Founded in 1857, Illinois State University was the first public university in the state and is one of the Midwest’s oldest institutions of higher education. It is a coeducational, residential university. Its 34 academic departments in six colleges offer 77 undergraduate programs in more than 160 fields of study. The Graduate School coordinates 41 master’s, nine specialist, and ten doctoral programs.

The 1,110 acre campus includes more than 60 major buildings with state-of-the-art technology, and Watterson Towers is one of the most unique structures, as this residence hall is the tallest building between Chicago and St. Louis. Other major facilities include a Center for the Performing Arts, a 360-acre farm, Bone Student Center and Braden Auditorium, a University Planetarium, Redbird Arena, and Hancock Stadium. From meeting facilities to cultural opportunities through the arts, and excitement of numerous sporting events each year, ISU is a vital part of the Bloomington-Normal community.

Vision

Illinois State University, a first-choice public university, will be increasingly recognized as a national leader for educating high-achieving, motivated students who seek an individualized and transformative experience at an institution that:

  • Offers premier undergraduate and graduate programs that integrate traditional knowledge and methods with emerging ideas and innovations
  • Generates knowledge through high-quality research, scholarship, and creative activities
  • Supports student learning and development inside and outside of the classroom
  • Serves the region, state, nation, and world through its commitments to responsible stewardship, meaningful civic engagement, cultural enrichment, and the development of global citizens

Mission

We at Illinois State University work as a diverse community of scholars with a commitment to fostering a small-college atmosphere with large-university opportunities. We promote the highest academic standards in our teaching, scholarship, public service and the connections we build among them. We devote all of our resources and energies to creating the most supportive and productive community possible to serve the citizens of Illinois and beyond.

Values

Pursuit of Learning and Scholarship

Illinois State University works with students as partners in their educational development inside and outside of the classroom so that students come to appreciate learning as an active and lifelong process. The University contributes new knowledge through research, scholarship, and creative activities in which all students, faculty, and staff are encouraged to participate. Faculty members embrace a balanced teacher–scholar model that values their contributions as teachers (facilitators of learning) and scholars (creators and discoverers of knowledge and information). 

Individualized Attention

Illinois State University provides a supportive environment that places all learners at the center of teaching and scholarship. Innovative curricular and cocurricular programs, strong student-faculty-staff connections, and superior student services focus on each student as an individual. The University fosters academic and personal growth, recognizes unique educational aspirations, and acknowledges that each faculty and staff member is integral to student success.

Diversity

Illinois State University affirms and encourages community and a respect for differences by fostering an inclusive environment characterized by cultural understanding, ethical behavior, and social justice. The University supports a diverse faculty and staff who mentor a diverse student population. The University endeavors to provide opportunities for all students, staff, and faculty to participate in a global society.

Integrity

Illinois State University promotes an environment defined by the highest ethical standards. Leadership of the University is characterized by stability, adherence to shared values, collaborative decision making, and accountable stewardship of all university resources. Members of the University community work collaboratively through shared governance to ensure the success of the University and are dedicated to making ongoing improvements, always enhancing their contribution to Illinois State University and building on prior accomplishments. Teaching and learning, including research and creative activities, are conducted at the highest level of academic quality and integrity.

Civic Engagement

Illinois State University prepares students to be informed and engaged global citizens who will promote and further the goals of society. The University promotes active learning experiences through which students will gain an awareness and understanding of civic engagement as a lifelong responsibility. The University partners with business, industry, government, and educational entities providing leadership in local, statewide, national, and international initiatives; expanding service and outreach; and enhancing financial support for instructional, scholarly, and service activities.

Illinois State University is an Equal Opportunity/Affirmative Action Employer​.

Find Us
Website:
Location
Normal
Illinois
61790
United States
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