Facility and Rental Coordinator - JC Raulston ArboretumAnticipated Hiring Range:
Commensurate with Experience ($42,000 - $46,000)Work Schedule:
Monday - Friday / 8:00 am - 5:00 pm (flexible schedule needed as several evenings and weekends are required)Job Location:
JC Raulston ArboretumAbout the Department:
The JC Raulston Arboretum (JCRA) at NC State University is a teaching, research, and public outreach garden, dedicated to promoting a greater diversity of new and better adapted landscape plants. Dedicated to public horticulture and connecting people with plants, the garden provides a dynamic teaching and learning atmosphere. The garden is open every day of the year.Essential Job Duties:
The Rental and Facility Coordinator will be directly responsible for all aspects of meeting room and garden rentals at the JC Raulston Arboretum (JCRA) including, but not limited to promoting the Arboretum as a venue for private functions including weddings and corporate meetings and functions, scheduling and facilitating the details required for each booking, hiring and managing staff required for event coordination and setups, and representing the Arboretum in a professional and friendly manner. Other Responsibilities:
Charged with growing and increasing the revenue stream for this area of the organization, this position reports to the JCRA assistant director and will require some onsite evenings and weekend work and the ability to have a flexible work schedule. The position is responsible for keeping rental contracts and agreements in compliance with NC State University policies and ensuring all customers are informed of policies and procedures of the facility.
The position is an integral part of the front line team at the Arboretum where visitor services is a priority. The Arboretum is a public garden and requires all staff to assist walk-ins, direct visitors, answer telephone and assist with general queries about the Arboretum received through the mail and our main telephone line.
The coordinator will work with staff and volunteers to keep the buildings and gardens presentable including, but not limited to the professional presentation of the public spaces, meeting rooms and kitchen of Ruby C. McSwain Education Center. This position will serve as a building liaison with the university reporting issues and repairs to the proper entity. The position will coordinate schedules ensuring the buildings, parking lot and gardens are accessible during open hours and secure during closed hours.
The coordinator is a primary contributor to the organization and development of arboretum fundraising events.
Other duties as assigned.Minimum Experience/Education:
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.Other Required Qualifications:
- Excellent organizational skills, strong scheduling, and logistics skills
- Problem solver with the ability to formulate proactive solutions
- Strong work ethic and integrity
- Strong customer service skills
- Experience in sales or hospitality management
- Experience in meeting planning and/or facility sales environment with a proven ability to meet goals
- Ability to multi-task in an active, dynamic, environment, return all emails and phone calls in a timely manner and work well in a team atmosphere
- Must be resourceful and effective
- Self-disciplined and able to keep calm while under pressure
- Motivation for sales, closing contracts, and prospecting
- Ability to organize and manage client payments, deposits, and receipts according to university procedures and policy
- Ability to organize, manage, and hire support staff for event/rental facilitation and according to organization & university procedures and policy
- Experience with AV equipment, microphones, and other presentation tools
- Experience with computer software such as Microsoft Office, Google Apps, FileMaker, social media, graphic design software (or similar)
Required License or Certification:
- At least three years of experience in venue rentals or event planning
- Supervisory experience
N/AValid NC Driver's License required:
NoCommercial Driver's License Required?:
NoJob Open Date:
09/16/2021Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):
Applicant Required Documents:
Please make sure the work history listed on the application matches the work history provided on your resume.Position Number:
- Cover Letter
- Contact Information for three (3) professional references
SHRAPosition Classification Band Title:
University Program AssociatePosition Classification Band Level:
JourneyPosition Classification Salary Range:
$31,200 - $56,545Salary Grade Equivalency:
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.Full Time Equivalent (FTE) (1.0 = 40 hours/week):
12 Month RecurringMandatory Designation - Adverse Weather:
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events:
Non Mandatory - Emergency EventTime Limited Position:
NoIs this position partially or fully funded on ARRA stimulus monies?:
111503 - Horticulture - JC Raulston ArboretumAA/EEO:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.