Schedule Information:  Hours will be scheduled between 8:00 AM - 4:30 PM with up to two days scheduled from 1:00 PM - 7:00 PM.

Hours per Week: 29

Benefits: Prorated Sick & Vacation Pay, Holiday Pay and Two Harper Tuition Waivers per semester

Work Conditions: Work is primarily indoor. The hours include working remotely and on-campus 2-3 days per week. 

Duties of Position: Provides general support to the Center for New Students at Harper College related to scheduling student appointments for Orientation and advising.  Provides accurate and timely information related to new student programs and Orientation as well as general advising and counseling services. Answers questions about Orientation and advising to internal stakeholders.  Provides high quality customer service to students, faculty and staff

Provides reception for the Center. Greets visitors, answers telephone, takes and distributes messages and provides information as appropriate.

Schedules and maintains appointments in scheduling software to facilitate 24/7 access to Orientation appointments in the Student Portal.

Supports college programs such as peak time registration times, add/drop week, Hullabaloo and info nights.  Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing. 

Assists in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for counselor/advisor use.

Accesses, researches and prints student information from student systems for counselors/advisors.

Distributes transfer guides, major guides and informational packets.  Provides students with other resource materials as needed.

Tracks student contacts and monitors appointment and staffing availability and needs.

Distributes, compiles and tallies comments from center, counselor and advisor evaluations.

Processes student advising forms in Banner/BDMS related to assigning new students to a counselor/advisor for case management.

Requests materials for advising and orientation programs as needed.

Follows privacy and confidentiality guidelines with student record information.

Performs related duties as assigned.

Educational Requirements: High school graduate or equivalent

Experience Requirements:  One year general office experience required.  Knowledge of Word, Excel and Outlook.  Experience using different technology/software platforms and familiarity with student systems preferred.  

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: September 30, 2021.

Required Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire 
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.