Round Rock CampusHours:
8:00 am - 5:00 pm and may require occasional weekends.Salary:
Salary Commensurate Upon Experience.FLSA Status:
Associate Vice Chancellor, Student Support ServicesCriminal Background Check:
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that:Reflects the diversity of our community.Values intellectual curiosity and innovative teaching.Is attracted by the college mission to promote equitable access to educational opportunities.Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.Welcomes differences and models respectful interaction with others.Engages with the community both within and outside of ACC.Our Mission
The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.For more information, see http://www.austincc.edu/about-acc/mission-statement. Commitment to Equity and Inclusion
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community. General Statement of Job
Responsible for providing leadership and supervision of student services in a designated region (north, central, or south) of the Austin Community College (ACC) District and leadership to a districtwide priority which may include but is not limited to one or more of the following areas: Academic and Career Advising, Testing, and Student Conduct.Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.Provides leadership to deans, directors, managers, coordinators and staff assigned to the Student Support Services division in a supervision of student services staff and affairs in a designated region using the Guided Pathways principles. Supervises, oversees, coaches, directs, mentors, counsels and evaluates personnel in concert with college policy; recommends the hiring, progressive discipline, and/or termination of personnel for the positions assigned.Leads, contributes to, and supports policies, initiatives, and strategies throughout the college designed to enhance student access and success, to include leading the regional intervention team.Provides leadership to collegewide efforts in the implementation of Guided Pathways.Collaborates with student affairs leadership to ensure cohesive implementation of Guided Pathways strategies.Uses analytical, empirical, and data-informed approaches to planning, problem-solving and decision making; and promotes a culture that utilizes evidence-based practices among managers, directors, and staff.Addresses the professional development and training needs of all staff.Assumes responsibility for planning that strategically enables the college to address future needs; oversees development and administration of budgets for assigned functions; and, monitors and approves expenditures.Works collaboratively with student affairs and instructional leadership to develop and apply appropriate data metrics to track recruitment, entry, academic progress/persistence, completion, and placement (transfer or job entry) of students.Ensures student rights and responsibilities are followed including providing due process in student conduct matters.Regularly communicates and meets with to update and inform managers, directors, coordinators and staff; and participates in committee, shared, and non-shared governance meetings.Provides leadership and support to campus-based processes in student conduct, appeals, and complaints in designated region.Collaborates with instruction, student affairs, and operations personnel to provide integrated and high quality campus services.Provides leadership for the college's regional outreach to educational institutions, businesses, and community-based organizations to support relationships and partnerships that enhance the college mission.Supports college leadership in strategic and organizational planning processes to increase college completion, graduation, and or transfer.Chairs collegewide shared governance committees and leads other initiatives or committees.Participates in the acquisition and management of grants.Participates in appropriate professional activities to represent the college regionally and/or nationally.
KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Understanding of student development theory and student discipline in a higher education setting. Demonstrated expertise in project planning, development, implementation, and analysis. Preparing and presenting information and summary reports internally and to the public. Understanding of the community college philosophy and mission. Handling the demands and requirements of senior-level management in higher education. Effective leadership and ethics techniques, including Servant-Leadership principles.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Experience incorporating theoretical and practical competencies involving student development and higher education management. Planning and managing budgets and personnel needs. Demonstrated success in working with student, staff, and faculty regarding student conduct matters. Maintaining confidentiality in work-related information and materials. Working effectively with a diverse and multi-cultural student body and staff. Excellent communication, written and verbal, and interpersonal skills. Providing leadership at all levels of the college. Planning, managing, prioritizing, and problem-solving. Handling multiple projects and meeting deadlines.Technology Skills
Use a variety of spreadsheet, word processing, database, and presentation software.Required Work ExperienceFive years related work experience including management in a higher education academic environment.
Required EducationMaster's degree. As required for faculty. Must meet SACSCOC faculty qualifications for the subject(s) areas taught. See the current year Faculty Qualifications Table located at www.austincc.edu/facstaff/faculty-credentials. Experience cannot be substituted for required, applicable educational level.
Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds.SafetyProvide resources for safe operation of units. Create and support workplace safety.
ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law. DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.