Director of Student Outreach and Support

Employer
University of Denver
Location
Colorado, USA, Denver
Salary
Negotiable

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support

Job Details

Student Affairs & Inclusive Excellence (SAIE) is the central student affairs division of the University of Denver. SAIE includes Housing and Residential Education, Student Engagement, Fraternity and Sorority Life, Health and Counseling, Inclusion & Equity Education, Disability Services Program, Cultural Center, Access & Transitions, Learning Effectives Program, Veterans Services, Student Outreach and Support, Student Rights & Responsibilities, Budget, Operations and Division Resources, New Student and Family Programs, Community and Driscoll Commons.

Position Summary

As one of the Directors in the DOS area and the SAIE Division, this position has the overall responsibility for leading and implementing comprehensive and individualized non-clinical case management; delegating case management responsibilities within the office and in close collaboration with campus partners; outreaching to students who are experiencing challenges; coordinating referrals of support; coordinating referrals to the Crisis Assessment Risk Evaluation (CARE) Behavioral Intervention Team; and partnering on crisis/threat assessments.

Essential Functions

Departmental Leadership:

  • Manage the day-to-day operations of the SOS area.
  • Supervise, evaluate, and train Associate Director and other full-time staff.
  • Manage departmental budget and resources.
  • Oversee the DUHelp website and follow-up in partnership with the DOS Office.
  • Write, revise, and implement relevant student support and CARE team policies.
  • Oversee, update, and maintain referral reporting system functionality and recordkeeping.

Case Management

  • Provide outreach, support, and non-clinical case management to students experiencing a crisis and/or a challenging time; this individual will be responsible for higher level and more complex student case management.
  • Provide comprehensive crisis response as part of a team approach to students in crisis.
  • Oversee student case management and intervention, including referrals from academic units, the Office of Equal Opportunity and Title IX (EOIX), and other relevant stakeholders to support comprehensive case management.

Campus Collaboration

  • Contact and collaborate with other University departments to expedite resolution of problems.
  • Provide consultation to support academic leaders, faculty, and staff in supporting students.
  • Educate and train the campus community on their shared responsibility for student support and when to make referrals.

Required Qualifications

  • Masters degree in Higher Education, Counseling, Social Work, Public Health, or related field.
  • 5 years of post-Masters experience in education or closely related setting with demonstrated
    knowledge of case management system.
  • Demonstrated commitment to Diversity, Equity, and Inclusion.
  • Experience supervising full-time staff.
  • Progressive, full-time experience providing crisis response.
  • Experience with program evaluations and assessment.
  • Experience with managing budgets.
  • Experience with Maxient or similar case management software.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. Evenings and weekends as needed.

Application Deadline
Application reviews will begin the week of October 4th. Applications will continue to be reviewed until the position is filled.

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:
The salary grade for the position is 12.

Salary Range:
The salary range for this position is $70,000-$85,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidates sex or any other protected status.


Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.

Organization

Founded in 1864—just a few years after the city of Denver itself was founded—the University of Denver is one of the country's premier private universities.

The University's 125-acre campus, a few miles south of downtown Denver, is home to more than 11,500 students hailing from all regions of the United States and 83 other countries.

The University offers:

Regardless of what they study, University of Denver students embark on a personal educational journey that helps them find and follow their individual purpose.

Collaborative, Experiential Learning

Our students work closely with faculty, peers and members of the community on projects, research and fieldwork. They cross disciplines to discover new perspectives and approaches to problem solving.

In and out of the classroom, our students learn by doing, whether they're collecting data in the field or putting theory into practice in a clinical setting.

The University of Denver Culture

Across the University of Denver’s many divisions, departments, and offices, supervisors are searching for new employees who strive to excel and innovate, prize integrity, and who value the opportunity to engage with the community.  The University is always looking for creative problem solvers, critical thinkers, and lifelong learners who want to know more and do more.

At the University of Denver, our culture is steeped in ethics and social responsibility. As a result, our faculty and students represent a wide array of perspectives and enjoy the healthy dialogue that grows out of diversity. University of Maryland, Baltimore

For all their differences, the members of our community are united by a common purpose: They're determined to confront society's most pressing challenges—everything from world health and the global economy to access to education.

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