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Education Program Specialist

University of West Georgia
UWG Recruiting Location

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title: Education Program Specialist
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 233841
About Us

Welcome to one of the most dynamic universities in the nation.

Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 13,400 students and 85+ programs, we've come a long way since then. Today, we're a regional powerhouse with locations in Carrollton, Douglasville, and Newnan, Georgia, making a difference in the lives of our students, our neighbors, and the world. The one thing that's never changed: Amazing things happen when you Go West.

Becoming UWG
Becoming is about what we grow to be. UWG is positioning for Success in the 21st Century, introducing Strategic Priorities to help shape a comprehensive blueprint for our university. Relevance, Competitiveness and Placemaking serve as the pillars for the future of the institution. Learn more at

UWG Commitment Statement
Dedicating ourselves to the curation of a first-choice university.

Job Summary

Responsible for design, implementation, and operational support of the eCore proctored exam system in support of students from all eCore partner institutions. Provides support to eCore faculty in initializing the proctored exam system at the beginning of each semester and session. Provides ongoing support to all related testing centers and test proctors needed to provide the proctored exam environment for the eCore student experience. This includes USG institutional partner testing centers, other higher education testing centers in Georgia, Dual Student high schools for test proctor assistance, Military installations for test proctor assistance, online proctor vendors, and other independent proctor and testing centers needed to cover the eCore student needs for the proctored exam experience. Provides ongoing support to eCore students for assistance in scheduling and completing the proctored exam experience. Collection and analysis of proctored exam data for program and student success.


Operational Support - 50

Operationally supports three stakeholders in the eCore proctored exam model each Semester:

1) eCore faculty to initialize the proctored exam system at the beginning of each semester and session
2) eCore student to provide an array of test proctor options and to assist in selecting the best one aligned for the student's need
3) Testing centers and proctors needed to collectively provide the proctored exam environment for the eCore student experience. Provide support as needed to any proctored exam requests for the eMajor program.

Testing compliance - 10
Responsibilities include design, implementation, and operational support of the eCore proctored exam system in support of students from all eCore partner institutions
Formulate and implement policies related to testing integrity and processes to ensure compliance with SACSCOC and USG
Work with testing vendors to manage and operate the eCore program proctored exam environment

Financial Responsibilities -15
Analyze testing-related financial information to develop efficient use of resources and procedures, and to provide strategic recommendations
Assists with eTuition revenue accounting for UWG Online fully online courses, utilizing Banner to determine accurate calculation of tuition to be billed, exceptions, and revenue sharing

Outreach - 15
Provides ongoing outreach and support to students with proctored exam issues, along with student success assigned students who are in need of at-risk and withdrawal support

Other - 10
Other duties as assigned

Required Qualifications
  • Bachelor's Degree
  • Two years related experience
Preferred Qualifications
  • Two years experience in higher education
  • Master's degree
  • Proctored exam experience
Proposed Salary

$47,868 - $58,632/ annual

Knowledge, Skills, & Abilities


  • Ability to analyze, quantify and present data effectively
  • Some evening or weekend work required to meet deadlines


  • Strong proficiency in Microsoft Office, Access, Excel
  • Superior written communication skills, including spelling, grammar, and persuasion
  • Strong critical thinking and problem solving skills, along with the ability to identify a quick and positive solution


  • Knowledge of FERPA and student confidentiality requirements.

Conditions of Employment

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, codified at 20 USC 1092 (f) as a part of the Higher Education Act of 1965, is a federal law that requires colleges and universities to disclose certain timely and annual information about campus crime and security policies.

It is always the policy of the University of West Georgia Police Department to provide to the public an annual campus security report and comply with the federal law known as the Clery Act.

Please be advised that should you be recommended for a position, the University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.

Equal Employment Opportunity

It is the policy of the University of West Georgia to follow federal law in regards to affirmative action and equal opportunity. The University of West Georgia.s affirmative action program and related policies are developed in compliance with Executive Orders 11246 and 11375, as amended; Title VII of the Civil Rights Act of 1964; the Rehabilitation Act of 1973 (Sections 503 & 504) and the Americans with Disabilities Act of 1990 (Title II) and their implementing regulations; the Age Discrimination in Employment Act of 1967; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, as it amends 38 U.S.C. 4212.

Background Check
  • Standard + Education
Special Applicant Instructions

Assists with calculation of UWG Online eTuition revenue and split. Must collect and analyze data critical to program and student success. This and participation in student success initiatives are closely linked to program reputation, quality and profitability. Errors may lead to poor student outcomes and loss of revenue.


The University of West Georgia is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. UWG enrolls more than 10,600 students, including an active international student population from more than 80 countries.university_of_west_georgia1.jpg

The university takes its mission of "Educational Excellence in a Personal Environment" seriously and is nationally recognized for the access to research opportunities and technology it provides to undergraduates. It has been named a Best Southeastern College by the Princeton Review for five years in a row and one of America's Best Value Colleges for 2007 and 2008.

university_of_west_georgia2.jpgUWG currently offers 109 programs of study, including 56 bachelor's and 40 master's and specialist degrees, two doctorates and 11 certificates, as well as Georgia's only Honors College. A third doctoral degree and a new master's degree have been approved by the University System of Georgia Board of Regents. The Ed.D. in Professional Counseling and Supervision will begin in the summer of 2009, and a Masters in Arts in Criminology will begin in Fall 2008. Gifted high-school-age students can earn high school and college credit through the Advanced Academy of Georgia, one of only 15 U.S. residential college-early-entrance programs.university_of_west_georgia3.jpg

The Graduate School has one of the highest percentages of students enrolled in graduate classes in the University System. Undergraduates have nationally acclaimed access to research opportunities, and instruction is enhanced by faculty member research that is supported by more than $2.2 million in grants.

Only 50 miles west of Atlanta, Georgia, UWG offers a complete college experience featuring residence hall living, intercollegiate athletics and more than 100 student organizations on a beautiful, wooded 375-acre campus.



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