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Director, Research Informatics Systems - PQHS

University of Massachusetts Medical School
55 Lake Ave North

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Community & Government Relations, Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details



Under the general direction of the Chief Research Information Officer, the Director of Research Informatics Systems is responsible for: (1) the strategic planning, the technical development, and implementation of institutional I.T.  infrastructure for supporting research operations at the University of Massachusetts Medical School (UMassMed), and (2) providing direct support to researchers at UMassMed. The applicant's role includes designing, developing, and implementing various technological solutions to enable research operations and continuous process improvement.   This position will work closely with research faculty to better understand their needs and collaborate with UMassMed I.T. to implement those needs into reality. In addition, this role will serve as SME and consultant to the Medical School research faculty and staff.  This position will perform diverse and complex duties consistent with a dynamic and active biomedical education and research community.




Management Process

  • Develop goals around research informatics at the Medical School that encourages collaboration between UMMS and UMass Memorial. Socialize and adopt those goals across the various constituents (e.g., UMassMed I.T., research stakeholders, UMass Memorial).                                   
  • Promote collaboration for clinical research between UMMS and UMass Memorial Health System through education and community building.
  • Ensure that the appropriate research tools are available for researchers at UMMS and UMass Memorial.
  • Ensure the research community has the necessary support and technologies to achieve their goals.
  • Lead the evolution, installation, maintenance, configuration, and customization of the research computing infrastructure and facilitate the computational needs of the research community.
  • Develop recommendations for creating a collaborative environment for end-user services, infrastructure access, and the evaluation [for fit] of new technologies/products.



  • Facilitate accommodations and solutions for the research community related to I.T. services and infrastructure utilization outside standard School practices.
  • Support the Research Informatics Core governance process for managing the delivery of research-based requests.
  • Develop the model for providing the sustainable support required for quantitative research at a campus-wide level and the ability to support the individual departments in the administration and support of their local environments.
  • Coordinate and support existing informatics cores (e.g., CCTS informatics, imaging informatics, medical informatics, chemical informatics, statistics, etc.).
  • Assist or lead in grant development, research projects, and [identification and acquisition] funding resources.



  • Provide consulting to UMass researchers in the utilization of local support environments, high-end software tools for clinical research.
  • Provide technical support for computing practices, debugging/tuning, and software development architectures for clinical research areas.
  • Provide data services to our research community via our UMass Research Informatics Core


  • Bachelor’s Degree required information systems, Computer Science, a related field, or equivalent experience.
  • Master’s degree preferred.
  • 7 years of management experience in a large I.T. organization with at least 5 in academic/research I.T. and three years in an Academic Medical Center.
  • Strong experience with relational databases, SQL queries, Stored Procedures, Views, Functions, Triggers in SQL Server
  • Demonstrated strategic thinking abilities and an enterprise-wide perspective, an effective negotiator and consensus builder in an academic setting, and a collaborative leadership style with excellent interpersonal, written, and oral communication skills.5+ years of experience in Data warehousing Design and Implementation.
  • Strong project management skills.
  • Excellent written and verbal communication skills with technical and non-technical users.
  • Strong interpersonal and consensus-building skills.
  • Ability to lead, manage, and deal with ambiguity in a dynamic and growing research community.
  • Strong customer service orientation.
  • Able to quickly comprehend new technologies and techniques and apply them in new information system solutions.
Additional Information


  • Master's Degree preferred.
  • 10+ years of experience in developing and supporting research informatics needs at a large healthcare academic center.
  • 10+ Years of experience in production database support and information systems solutions implementation.
  • 10+ experience building and consuming ETL/ELT services (e.g., SSIS, abt, Matillion, Talend, Informatica).
  • Advanced experience with cloud technologies and services like AWS, Google Cloud, or Azure, along with their respective security levels and what tools the service providers make available through the cloud.
  • Advance experience with B.I. tools (tableau, power BI, Qlik, Alteryx)
  • Advanced skills in C#, MVC Development, WebAPI's, and microservices.
  • Experience with JAVA, Python, Docker and Scala.
  • Familiar with NoSQL databases (e.g., Hadoop, MongoDB) including associated tools such as key-value cache (Ignite, Coherence, Hazelcast), key-value store (Aerospike), Tuple store (Apache River), object database (pREST, ZopeDB), document store (BaseX, Clusterpoint, IBM Domino), wide column store (Amazon DynamoDB, Cassandra), native multi-model database (CosmosDB, MarkLogic), Apache Hive and Apache Spark,
  • Familiarity with Cloud Data Warehouse (Snowflake, Azure Data Warehouse, Redshift).
  • Familiarity with Machine Learning concepts and tools (HDInsight, Python, R).
  • Familiarity with GIS solutions (Esri, Tableau).
  • Familiarity with Epic Systems, especially their Clarity database and Epic Orchard.
  • Familiarity with OMOP model and hospital ADT feeds.
  • Familiarity with interoperability standards/protocols (FHIR, EDI, HL7, DICOM) and tools (Nextgen Connect, Iguana).
  • Familiarity with public and private claims data set (SAFIP/OP, State IP/OP, BHI).


Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

  • We’re serious about our mission and about our people. 
  • Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
  • International Prominence and New Opportunities - As this institution has grown to national – and international – prominence, we’ve found new opportunities to train tomorrow’s physicians, nurses and scientists,  discover causes of and cures for disease and help improve the quality of health care.
  • Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
  • Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients.  These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
  • Proud Contributors - People at UMMS enjoy the feeling of going to work every day knowing what they do is truly important and worthwhile.
  • Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.                 


UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion.  UMMS is a world-class institution with opportunities to match. 

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce.  In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system.  iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!


With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

• People Centered - UMMS is an employer, but it is also a community. Its comprehensive medical and dental benefits, retirement plans, and even paid holidays reflect an institution built around people, with a deep respect for their differences and needs.

• Commitment to Healthy Living - UMMS provides resources to help you balance work and life and encourages healthy living through great programs and discounts for fitness, physical activity, weight management, nutritional counseling and general wellness available through our health insurance plans.

• Breadth of Offerings - Above all, the breadth of UMMS offerings set the School apart and makes it an environment favored by all sorts of smart, career-savvy people.

Apply for a Job

As an equal opportunity and affirmative action employer, UMMS recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

Online - To view all job opportunities and apply online, visit and click on the “Careers” tab.

Start Now and Realize Your Opportunities!

A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.  
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens

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