This job has expired

Academic Program Support Manager

University of Maryland Baltimore
Baltimore, MD

View more

Administrative Jobs
Institutional & Business Affairs, Alumni Relations & Development, Clerical & Administrative Support, Technology, Analysts & Programming
You need to sign in or create an account to save a job.

Job Details

Job Description
The University of Maryland, Baltimore School of Medicine is seeking an Academic Program Support Manager to work in the Department of Neurology.  The Department of Neurology provides evaluation, treatment, and care for patients suffering from a wide range of neurological disorders including stroke, epilepsy, multiple sclerosis, Parkinson’s disease, amyotrophic lateral sclerosis (ALS), brain cancer, neuromuscular disease, migraine and neuro rehabilitation. We provide care through our inpatient and consultative services, our designated Comprehensive Stroke Center, our Level 4 Epilepsy Center, our 22-bed Neuro-Critical Care Unit, and our busy outpatient practice. The Department also provides state-of-the-art neuro-rehabilitation services. A number of departmental faculty received grant funding from the National Institutes of Health and the Veteran’s Administration to study the role of genetics in stroke, epilepsy, and Parkinson’s disease, new brain imaging modalities in multiple sclerosis, biomarkers in multiple sclerosis, and neurodevelopmental disorders such as autism and intellectual disability. Many faculty are lead investigators in clinical trials to identify new therapeutic approaches for a broad range of neurological disorders. 

The Academic Program Support Manager manages our Education Office and is responsible for administrative coordination of the departmental residency, fellowship and medical student educational programs.  The selected candidate will be responsible for departmental media relations as the liaison between the department and School of Medicine and UMMC media relations.  This position will also be responsible for all aspects of department social media and communications.  Will create Alumni Relations Program to maintain relationships with former trainees.  This position will work with Director of Neurology Residency Program, UMMC GME office and Chairman on formalizing a Resident and Fellow Well-Being Program.  The selected candidate will manage the Education Office staff and will report to the Director of Neurology Residency Program.  This position will work effectively as a liaison between the education program, medical students, and campus offices including but not limited to, the Office of Medical Student Education and the Office of Student Affairs. This position will also be responsible for management of the residency program annual budget.

UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.

UMB requires all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be process through Human Resources.


  • Administrative support of departmental residency, fellowship and medical educational programs  that include recruitment activities, orientation, management of the course scheduling system, student communications, and other student related databases.
  • Manage student application process for admittance into a departmental academic programs, respond to applicant inquiries, communicate with applicants, maintain admissions data, and manage all aspects of recruitment activities.
  • Serve as Media Relations Liaison between Department, School of Medicine and UMMC media relations offices. 
  • In collaboration with department chair and school leadership, communications and academic affairs offices work to develop student communications and program materials.
  • Develop enrollment projections and enrollment trends and make recommendations on projections.
  • In collaboration with department chair, represents the program in administrative matters relating to media content, release, and communication. These may include issues pertaining to space, facilities, technology, student information system, classroom support.
  • May independently manage specific program activities.
  • Serves as primary contact with external network of schools, associations, media organizations as required.
  • Develops various program reports (budget and non-budget) and runs reports under the direction of the chair.
  • Represents program leadership in academic program matters.
  • Communicate with department, school, and external partners to share information and resolve issues with the various campus offices.
  • In collaboration with department chair: Maintains and keeps current all social media outlets including Twitter, departmental media releases (emails and announcements), and outside media releases.  Maintains media and information outlets in Bressler 12 research building, HSF-III research building, and Frenkil Neurology Care Center. Drafts media information and releases for UMMC and UMSOM media outlets. Performs other duties relating to media communications relating to social media, printed or online news forums, webinars, podcasts, radio, or television, as assigned.
  • In collaboration with department chair, supervises creation, development, and publication of annual Departments of Neurology and Neurosurgery “Clinical Neurosciences Update”.
  • As a supervisor, create a cohesive work team that works collaboratively to achieve program’s goals. Oversee the recruitment, performance, and training of team members and continually reviews strengths and weaknesses of staff to maintain a well-trained, highly involved, and motivated team.
  • Other duties as assigned. 

EDUCATION: Bachelor’s degree. Master's education or specific field related to program preferred.
EXPERIENCE: Five (5) years' experience in all aspects of academic program administration.
SUPERVISORY EXPERIENCE: One (1) year work coordination, training, or oversight of staff, students, or volunteers.

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Accountability, Civility, Collaboration, Diversity, Excellence, Leadership, and Knowledge.

HIRING RANGE: Commensurate with education and experience.

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at [email protected].

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [email protected]. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

Job: Reg or CII Exempt Staff
Shift: Day Job
Organization: School of Medicine - Neurology
Job Posting: Sep 14, 2021
Unposting Date: Oct 5, 2021, 10:59:00 PM


Welcome to the Baltimore campus of the University of Maryland, founded in 1807 along a ridge in what was then called Baltimore Town. Today, this 61-acre research and technology complex encompasses 65 buildings in West Baltimore near the Inner Harbor.

The University is Maryland's only public academic health, human services, and law center. Seven professional and graduate schools train the majority of the state's physicians, nurses, dentists, lawyers, social workers, and pharmacists.

Under the leadership of President Jay A. Perman, MD, the University is a leading partner in the redevelopment of the west side of Baltimore. The University of Maryland BioPark, which opened in October 2005, promotes collaborative research opportunities and bioscience innovation.

Sponsored research totaled $567.1 million in Fiscal Year 2010. With 6,349 students and 6,717 faculty members and staff, the University is an economic engine that returns more than $15 in economic activity for every $1 of state general funds appropriation. The University community gives more than 2 million hours a year in service to the public.


The University of Maryland, Baltimore (UMB) is the State¹s public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.


Campus Data

University Facts at a Glance


Go to the Office of Institutional Research and Accountability for complete campus facts. 


Equal Opportunity

The University of Maryland is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of race, color, religion, age, ancestry, national origin, gender, sexual orientation, physical or mental disability, marital status or veteran's status to recruit, hire, compensate, train and promote employees and applicants for employment in all job levels with regard to their qualifications and without consideration to the aforementioned categories. Exceptions to this policy will be made only as allowed by law for example, due to bona fide occupational qualifications or lack of reasonable accommodations for disabilities.

Find Us
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert