Description

Looking to Transform and Change Lives every day? Think about joining our Jackson College team and be a part of one of the elite League for Innovation Colleges. Located in the Midwest, with four beautiful seasons, miles of golf courses and beautiful lakes parks, trails, and active downtown. Jackson has an Amtrak stop, bus service, and we are an hour from an international airport. Our employees enjoy working on a beautiful campus complete with state-of-the art facilities, a fitness trail, disc golf, on site mental, dental, and physical care and childcare. We believe in serving our community and making a positive difference to the life and future of our region by making socially responsible decisions that have real, beneficial and measurable impacts on people and the world around us. While we offer many of the amenities of larger institutions, our students, and our Total Commitment to Student Success (TCS2), is our focus. We provide small class sizes, individual professional development opportunities and a family atmosphere.

Under the direction of the Dental Hygiene Program Director, the Dental Clinic Support person will provide administrative and clinical support for the Dental Hygiene program. Responsible for maintaining quality assurance for clinic practices and patient records in compliance with state and federal rules and regulations. Facilitates the daily operations of the Dental Clinic by coordinating patient care, maintaining supplies, inventory, and handling hazardous materials. Manages and maintains patient records software.

Essential Functions

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Oversees the daily schedule of the clinic, supporting patient care for the Dental Hygiene Program; coordinates the assignment of patients; tracks and facilitates patient appointments.

Provides support to Program Director to ensure that the lab, support areas and clinic are clean, safe, and organized; promotes safe clinical practices.

In collaboration with the Director, monitors and adjusts clinic practices to ensure regulatory compliance to meet local, state and federal requirements.

Audits patient charts to ensure timely, consistent, accurate, and complete notation in compliance with Jackson College risk management program; tracks patient care outcomes and corresponds with patients for completion of treatment.

Manages the overall patient records system; ensures HIPAA compliance; administers operator entry, patient data base, and scheduling components.

In collaboration with the Dental Hygiene Program Director, coordinates the repair, servicing and replacement of lab and clinic equipment as required. Oversees hazardous waste disposal.

In collaboration with the Dental Hygiene Program Director, serves as the key administrator of the patient management database to include coordination of software upgrades, serving as the liaison with the software vendor.

In collaboration with Program Director provides associated training to students.

Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission and vision and being in agreement to be evaluated by the same.

Minimum Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Minimum Qualifications

Experience with computer software applications (i.e. Microsoft Word, Exel, Office 365, OutlookMinimum Preferred Qualifications

Two (2) years clinical experience in a dental office setting either as a dental assistant or dental receptionist

Experience with dental computer software applications (i.e. Curve, Eaglesoft, Dentrix etc.)

Skills

Applying regulatory requirements to ensure compliance.

Applying technical expertise, experience and judgment to plan and accomplish goals.

Using creativity and independent thought to resolve issues.

Maintaining an established work schedule.

Effectively using interpersonal and communications skills, including tact and diplomacy as well as working with diverse student and faculty populations.

Effectively using organizational and planning skills with attention to detail and follow through.

Following established procedures in emergency situations.

Providing assistance to students, faculty and staff in a clinical environment.

Promoting and ensuring safe lab and clinical practices.

Maintaining confidentiality of student, patient and work related information and materials.

Physical Requirements

Manual dexterity and ability to lift and move up to 30 pounds. Exposure to hazards related to working in a dental waste/sharps environment. Potential for exposure to contaminated blood and/or bodily fluid. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
.LANGUAGE SKILLS

Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand and walk, reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions while traveling between buildings on campus. Must be willing to follow Blood borne Pathogen and OSHA requirements due to potential exposure in lab and clinical settings. The noise level in the work environment is usually moderate.

“This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.”

Supplemental Information

Jackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468.

Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.

The Jackson College Nepotism policy prohibits the hiring of direct relatives of current employees or members of the Board of Trustees including spouse, domestic partner, child, stepchild, parent, stepparent, aunt, uncle, niece/nephew, grandparent, grandchild. This policy applies to all full and part-time employees except for student workers, tutors, temporary employees and adjunct faculty.

It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.

When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.

The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position.

Final candidates will be subject to a criminal background as part of the employment process.

If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.

A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.

Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.