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Latinx Student Success Center Coordinator

California State University, East Bay
Hayward, California

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Administrative Jobs
Institutional & Business Affairs, Diversity & Inclusion, Student Affairs, Other Student Affairs Jobs
Institution Type
Four-Year Institution
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#504498 Latinx Student Success Center Coordinator - Student Services Professional IV


Salary Range: $5,351.00/month and $7,633.00/month. PLEASE NOTE: The starting salary will be between $5,351.00/month and $5,500.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit


Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.


Under the general supervision of the Associate Vice President for Campus Life in the Division of Student Affairs, the Latinx Student Success Center (LSSC) Coordinator creates a safe and welcoming environment to promote academic success for our Latinx student population.  The Coordinator also provides leadership, strategic planning and a collaborative environment with campus partners to provide easy access to resources which support the educational access, success, retention, and graduation of Latinx students.  In coordination with campus partners, the coordinator provides academic and personal guidance to Latinx students; develops, designs, updates, and implements campus educational programs, services and training specific for Latinx students; gathers feedback and research to implement best practices; completes outreach to expand current services; and builds and maintains partnerships with on- and off-campus resources. As the program grows, the incumbent may provide lead work direction to professional staff members and student employees. This position will provide leadership and guidance to the campus community regarding the Latinx student population. The incumbent has overall responsibility for Latinx Student Success Center student programs, budget, planning, marketing, publicity and measurement of program effectiveness.


Latinx Student Success Center Development & Coordination

  • Develops, leads, designs, implements and evaluates effectiveness of programs and services that provide student support, advice and referrals related to various issues and challenges unique to Latinx students.
  • Provides racial identity development opportunities for Latinx students.
  • Provides leadership development opportunities for Latinx students.
  • Creates and conducts assessments of student services and programs with the goals of assisting Latinx students, enriching their campus experience and enhancing their academic success.
  • Conducts research of regional and national best practices, as well as gathers feedback from campus community members and students to develop on-going programs to address evolving needs.
  • Collaborates with various campus departments to improve outcomes related to the inclusion, retention, and graduation of Latinx students.
  • Develops and implements a communication plan to provide prospective, incoming, and enrolled Latinx-identified students with timely information on programs, resources, opportunities, events, activities, important deadlines, and academic and co-curricular enrichment opportunities.
  • Oversees the preparation of data, progress and analytical reports as requested by the appropriate administrator.
  • Seeks and composes grants for external funding and supports other fundraising efforts.
  • Develops and maintains the website and other materials to provide current and timely information to Latinx students, their families and allies.
  • In conjunction with the appropriate administrator, oversees and maintains the budget for operating expenses.
  • Provides lead work direction to volunteers, professional and student staff, as needed.


  • Oversees the creation and organization of programs and services in support of the academic success, retention, and graduation of Latinx students particularly those who come from underserved backgrounds.
  • Establishes a community among Latinx students by offering an ongoing program of activities to increase student contact, involvement, achievement and overall satisfaction.
  • Coordinates and/or provides appropriate training sessions, workshops, and resources for administrators, faculty, staff, and students.
  • Identifies, cultivates, and maintains relationships with local, regional, and national resources and organizations to establish a network of programs, services, and referrals in support of Latinx students.
  • Represents university at both on- and off-campus events for Latinx students.


  • Collaborates with campus partners to coordinate accessible academic advising for Latinx students.
  • Tracks the progress of Latinx students through routine meetings and interactions.
  • Develops on-going strategy for outreach and recruitment to continue to expand the services for current Latinx students.
  • Makes referrals to various campus partners including student support services, Career Services, Counseling, Financial Aid, Housing, etc.
  • Designs and maintains processes to track academic success of student participants.
  • Collects information and provides data on academic needs of Latinx students.
  • Prepare oral and written reports, as needed, on issues and concerns of Latinx students related to campus academic programs.

Other duties as assigned

  • Assist at annual University events which could occur on a weekend or evening, e.g. Preview Day, Welcome Day, Education Summit, etc. as assigned.
  • Serve on project teams and recruitment committees.
  • Participate in department task forces and committees as designated.
  • Attends conferences and keeps abreast of new developments in issues addressing Latinx students, access and equity programs that serve this population.
  • Fulfill other duties as assigned by the appropriate administrator.


  • Experience in student affairs, equity and inclusion and/or related field(s).
  • Experience and ability to work with a diverse student and campus population.
  • Experience advising and developing students.
  • Ability to work independently and represent the department at designated university functions.
  • Ability to interpret federal, state, and university policies and procedures.
  • Ability to communicate effectively orally and in writing, and through the use of various technologies including the web and social networking platforms.
  • Ability to work with web-based programs and applications for communication, data gathering and analysis.
  • Ability to establish a cooperative working relationship with students, campus departments, and the public.
  • Ability to work on multiple projects with multiple deadlines and objectives.
  • Ability to produce and maintain extremely visible programs with political sensitivity.
  • Ability to work with constant interruptions in a somewhat noisy environment.
  • Ability to work evenings and weekends, as required.
  • Excellent delegation skills and the ability to provide lead work direction, train, evaluate and provide feedback regarding professional and student staff.
  • Strong knowledge of Microsoft Office Suite including Outlook, Word, Excel and PowerPoint.
  • Ability to analyze complex situations accurately and adopt effective courses of action.
  • Working knowledge of student leadership development issues including policies, procedures and practices to produce educationally and philosophically sound programs.
  • Working knowledge of student development theory and research.
  • Ability to research and apply research in related topics.
  • Ability to employ positive advisement and counseling skills.
  • Ability to act and use excellent judgment in a fast paced, service-oriented daily operation.
  • Ability to work in a highly collaborative, team-oriented environment.



Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.


Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. 


  • Two-years of experience in campus life, student leadership, diversity or identity-based centers, advising, or student support services.


Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.


As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.


All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:


Cal State East Bay is not a sponsoring agency for Staff or Management positions.


The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.


To view this job announcement and to apply to the position, please visit   Under “New Employment Site”, please click on Faculty, Staff and Management Employment Opportunities.


California State University, East Bay is known for award winning programs, expert instruction, small classes, a highly personalized learning environment—and a choice of more than 100 career-focused fields of study. With two scenic campuses—one in the Hayward Hills overlooking San Francisco Bay and the other in the Concord foothills of Mt. Diablo—plus a professional center in dynamic downtown Oakland, Cal State East Bay is where all your possibilities come into view.

Cal State East Bay offers a beautiful and inspiring setting for career exploration. With three spacious campuses nestled in the East Bay—one in the Hayward hills with spectacular views of the San Francisco Bay, one in cosmopolitan downtown Oakland, and the other in the scenic Concord foothills of Mt. Diablo—you are in the heart of the cultural, technological, and educational center of California.

As a faculty, staff or administrator, you will enjoy challenging and meaningful career opportunities in a wide range of disciplines along with competitive compensation, excellent benefits, and potential for advancement. You will also be a part of an award-winning institution. Cal State East Bay has received praise from two of the country’s most respected evaluators of universities and colleges. In 2008, CSUEB was recognized as a “top-tier” institution among master's-granting universities in the West by U.S. News & World Report's annual “America's Best Colleges” guide. And, the Princeton Review selected Cal State East Bay as a “Best in the West” college for the fifth consecutive year. You can be sure that as a member of one of the nation’s most diverse universities, you will benefit from the vibrant academic and cultural community whose ideas are shaping the 21st century.

Distinguished Faculty

You can make your own contribution to our award-winning University by joining other distinguished scholars and researchers. Cal State East Bay has garnered national acclaim for the excellence of its faculty. Our location in the midst of the vibrant San Francisco Bay Area enables us to attract committed faculty members who are not only recognized experts in their fields, but are often world-renowned in their disciplines, including the fields of business, technology, public service, the arts, and education. You can view all of our tenure-track, full-time, part-time and temporary faculty openings, which are updated daily.

Dedicated Staff and Administrators

Our staff and administrators are passionate about providing a rich and rewarding learning experience for all the students at Cal State East Bay. If you are interested in joining our dedicated team of professionals, browse our current staff and administrative job postings.

Commitment to Diversity and Equal Opportunity

Cal State East Bay is an Equal Opportunity Employer. As one of California’s most multicultural universities, faculty, staff, and administrators at CSUEB are fully committed to creating an environment where a diverse population can thrive in an atmosphere of tolerance, mutual respect and civility without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, or any other personal characteristics or beliefs. To learn more about our commitment to diversity and Equal Opportunity, visit our Diversity and Equal Opportunity Web site.

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