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International Student Office Specialist-Hourly

Employer
Austin Community College
Location
Austin, TX

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Employment Type
Full Time
Institution Type
Community College

Job Details

Position Information
Location:
Riverside
Hours:
19 hours/week, M-F
Salary:
$15.60/hr
FLSA Status:
Non-Exempt
Reports To:
Manager, International Student Admissions and Enrollment
Criminal Background Check:
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
General Statement of Job


To provide specialized services and support to departmental office or program.Information for This Posting Only


Advises students regarding international admissions application; explains enrollment and registration procedures, provides assessment and other requirements necessary for enrollment.Assists in daily student correspondence duties in the International Student OfficeMaintains and updates records and files and submits reports as appropriate. Assist in international student application processing.Advises students regarding their international student application and enrollment process.Assist with International Student Office daily operations (phone, email, etc)Maintains and updates records and files and submits reports as appropriate.Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.


  • May work in a specialty area within a department or office.
  • May coordinate, evaluate, develop, and implement specialized materials to support departmental programs.
  • May provide training or support training programs.
  • May review and process documents, maintain databases, and provide reports.
  • May provide information to others regarding processes and procedures.
  • May assist with general reporting and maintenance of databases as required.
  • KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    Knowledge of international student admissions procedures a plus
    Proficiency in a foreign language preferred. Processes and procedures related to the departmental work being done.
    • Knowledge of international student admissions processing preferred
    • Knowledge of a foreign language preferred,
    SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    Maintaining an established work schedule. Effectively using interpersonal and communications skills including tact and diplomacy. Effectively using organizational and planning skills with attention to detail and follow-through. Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective working relationships.Technology Skills


    Demonstrated proficiency using standard office software applications and student information and database systems. Knowledge of CRM systems a plus. Knowledge of CRM systems a plusRequired Work Experience


  • As required.
  • Preferred Work Experience


    Two years related work experience that would result in the required level of knowledge and skills to for performing the duties of this position including successful interaction with potential students.Required Education


  • As required.
  • Preferred Education


    Associates Degree or above.Other Preferred Qualifications


    Knowledge of Austin Community College Administrative Rules, Policies and Procedures, and/or Ellucian Colleague software.Physical Requirements


    Work is performed in a standard office environment. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling. Occasional lifting of objects up to 30 pounds.Safety


  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
  • ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

    ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

    DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

    Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

    Organization

    The Austin Community College District is the primary gateway to higher education and training for residents in eight Central Texas counties. ACC is among the fastest-growing community colleges in the country, providing access to valuable programs and services that change lives and benefit communities.

    Mission and Vision

    The Austin Community College District values and respects each individual student. We promote student success and improve communities by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in the eight-county service area. Community colleges have a diverse, four-part mission:

    • General education and academic transfer
    • Workforce education
    • Foundation programs to get students college-ready
    • Lifelong learning (Continuing Education)

     

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