Program Manager, Off-Campus Study

Colgate University
Hamilton, NY

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Job Details

Job Category:


Position Title:

Program Manager, Off-Campus Study

Full Time/Part Time:

Full Time


Dean of the Faculty


Off-Campus Study

Department Statement:

The Office of Off-Campus Study (OCS) reports through the academic division. OCS advises more than 750 students annually and from that number sends over 500 students off-campus. Colgate (pre-COVID) has occupied the top spot in the annual IIE Open Doors report for the most students studying internationally at a baccalaureate institution combined with semester-long study. Annually, Colgate faculty direct from 17-20 semester-long study abroad programs. Students normally take one or two courses with the Colgate faculty director, and the balance of their coursework at a local partner university or with locally-hired adjunct faculty. Some are language immersion and culture while other focus on a particular discipline.

In 1935 Colgate created the first-ever, faculty-led study semester based in Washington DC that still operates today. In addition, Colgate offers five to eight three-week programs that are an extension of a semester-long campus-based course. Extended study programs allow students to travel for three weeks with a faculty director and their classmates. Students may also choose from a list of over 100 semester-long study abroad programs throughout the world, that are approved by individual departments for credit toward the Colgate degree. To read more about the history and traditions of Colgate’s off-campus study activities, please visit .


Primarily responsible for the successful administration of assigned Colgate faculty-led programs. Responsible for effectiveness of logistics related to faculty-led assigned programs and expected to work closely with faculty directors to complete arrangements for each off-campus study experience. Ensures appropriate housing, transportation, and related logistics are functioning and in place for each assigned program. Serve as a primary advisor to students interested in studying abroad in an assigned geographic region; assists students with the selection of off-campus study programs, identification of learning objectives, and application process; and refers students to appropriate departments and resources for further assistance. As assigned, may be accountable for timely and accurate preparation of budgets on behalf of faculty directors. Responds to incidents abroad and addresses student/parent/faculty concerns of a more sensitive nature.
This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.


Program Management


Demonstrated understanding of a wide variety of international programs in assigned regions, including Colgate study groups and approved programs. Ability to work with faculty to plan all aspects of taking students abroad including curriculum proposals, course materials, managing budgets and travel logistics, advising on visas, etc. Capable of cultivating and maintaining professional relationships with service providers, international university administrators and campus partners.


Financial and Budget Management


Demonstrated ability to manage budgets and finances for a portfolio of international programs using university financial systems. Ability to manage day-to-day internal operations.


Analytical Skills


Ability to analyze data to evaluate university programs.


Enrollment Management


Demonstrated ability to understand and apply academic requirements, policies and procedures for international programs. Ability to monitor program enrollments over time. Demonstrated ability to use application processes and systems.




Demonstrated ability to advise a diverse student population on a wide variety of international programs. Ability to match students’ academic, personal interests and financial situation to appropriate international program(s). Ability to develop and execute events to market and promote study abroad. Ability to design and deliver orientation programs to prepare students for study abroad experience.


Risk Management


Knowledge in university crisis management policies and procedures. Ability to advise students about known risks at assigned program sites. Ability to communicate with faculty director in the case of an emergency.


Personal Accountability for Results


Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.


Effective Communication


Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.


Problem Solving and Decision Making


Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.


Change Management


Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.


Leadership and Teamwork


Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.


Creativity and Innovation


Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.


Diversity and Inclusion


Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.




Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

Professional Experience/ Qualifications:

  • Experience with studying, living or working abroad
  • Must be capable of working collegially with a diverse group of faculty, staff and students within a university context
  • Requires attention to detail and accuracy
  • Excellent communication skills (both written and verbal)
  • Requires excellent skills with technology

Preferred Qualifications:

  • Two (2) years related experience in education abroad, or equivalent combination of education and experience
  • Experience working with undergraduate students


A Bachelor’s degree is required.

A Master’s degree is preferred.

Other Information:

Colgate has a diverse student, faculty, staff, and alumni population representing a variety of races, gender identities, social economic status, sexual orientations, languages, national origins, etc. Our Diversity, Equity & Inclusion Plan presents a framework for continuing the creation of an inclusive campus and engaging the Colgate community in this effort in the years ahead.

Please describe your approach to learning about other perspectives through a diverse range of languages and cultures; and how you might help students to cultivate new perspectives in off-campus study. You can upload the statement under the Diversity Statement document heading.

For information on how to write a diversity statement, see our Guidance on Crafting Diversity Statements. Please keep in mind that the submitted statement should address the specific approach noted above.

Requisition Number:




Work Schedule:

Weekdays, with occasional evenings and weekends.

Job Open Date:


Open Until Filled:


EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:

The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at [email protected]. You may also access the report from the Campus Safety web page at:


Colgate is a nationally recognized liberal arts college set on a beautiful campus in central New York.

Some 2,900 undergraduates are enrolled in 54 programs, taking advantage of the university's award-winning curriculumoff-campus study program, and numerous research opportunities.

Students enjoy small class sizes taught by expert faculty members -- not teaching assistants.

The university’s strategic plan offers a blueprint for turning today’s students into tomorrow’s leaders, joining the scores of alumni already playing major roles in a variety of fields. The Center for Career Services is a key player as students make this transition.

Colgate hums with activity. It is a place where the arts thrive. Student-athletes compete at the very highest level of NCAA Division I sports. There are dozens of club and intramural sports programs, and the college’s outdoor education program is second to none.

Above all, Colgate is about academic excellence. It is a tradition forged in 1819 and honed through the years by each class of select students.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

The Office of Equity and Diversity at Colgate is charged with fostering a diverse and collaborative community by increasing understanding, respect and inclusion. It is the mission of the office to support campus diversity initiatives with the goal of increasing understanding, respect and inclusion, and to ensure compliance with policies relating to affirmative action, discrimination, and harassment.  The university’s strong commitment to equal opportunity and inclusivity is clearly articulated in the diversity mission statement found here.  The university strives to provide an environment where everyone in our community can learn about, appreciate, and celebrate our diverse cultures and gain understanding, knowledge and skills to be engaged citizens locally as well as globally.

Colgate University fully subscribes to all federal and state civil rights laws banning discrimination in private institutions of higher education. Colgate will not discriminate against any student, employee or applicant for employment because of race, color, sex, pregnancy, religion, creed, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, sexual orientation, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status, or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any complaint process at the Equal Employment Opportunity Commission or other human rights agencies. This nondiscrimination policy covers both employment and access to educational opportunities.  It is the policy of the university to provide equal opportunity in employment and not to discriminate against any individuals with disabilities who are qualified for employment in the positions for which they apply. Reasonable accommodations will be provided in accordance with applicable laws and regulations.

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