Description
Position SummaryUniversity Information Services (UIS) provides technical services and enterprise applications to the University of Colorado’s (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service and technical expertise. Through the development of enterprise applications, UIS supports the University as a whole with systems used by students, faculty, human resources employees, finance employees, and others.

The Assistant Director of Finance and eRA System Development exists to provide essential consultation to UIS and management regarding the Finance PeopleSoft module and InfoEd Tool. This includes reviewing and analyzing maintenance and enhancement requests; analyzing complex processes to define system enhancements and modifications; providing technical application support to system end users; coding, testing, and implementing batch and online computer software; and providing technical support to other internal staff. This position increases focus on testing methodologies for the Application Development team within UIS.

The Assistant Director of Finance and eRA System Development provides direct supervision to the electronic research administration (eRA) Technical Lead, the Senior eRA Developer, and the PeopleSoft Finance team to ensure operational support and collaboration with campus service partners and stakeholders in the implementation of campus priorities. In addition, this position coordinates the eRA team and vendor’s activities to achieve eRA service goals and builds lasting relationship with campus information technology (IT) partners and stakeholders. This position is also responsible for the implementation and support of eRA applications, primarily the InfoEd eRA suite, which is used by all CU campuses.

The Assistant Director of Finance and eRA Development reports to the Associate Director of Enterprise Development and is exempt from the State of Colorado Classified Staff system.

 

Duties and Responsibilities

Duties and responsibilities of the position include, but are not limited to: 

• Provides direct supervision of the PeopleSoft Grants & Finance positions, the eRA Technical lead, and the Senior eRA Developer to include:
  • Oversees performance management and hiring of the employees within the team
  • Manages training of new employees
  • Assigns and prioritizes work, sets goals
  • Maintains quality oversight by conducting regular reviews of team members’ work to evaluate for accuracy and overall delivery of services and customer experience. Provide regular feedback to team members and coach for improvement
  • Manages team schedules including leave requests, time monitoring, and approvals
• Confirms accuracy of software by testing new and modified programs and by coordinating end user system testing
• Creates strategic technical and strategy roadmaps for the PeopleSoft Finance Grants Modules
• Addresses end users’ computing needs by analyzing complex processes to design new applications or enhancements to existing applications, and by writing functional and/or technical specifications
• Creates and modifies technical documentation by writing and updating program, operations, and other system documentation
• Consults with UIS management and team Assistant Directors to implement critical maintenance and enhancement projects by providing essential information regarding PeopleSoft technology, functionality, and capabilities 
• Creates strategic technical and strategy roadmaps for the eRA Modules
• Assists campus key users, System HR staff, and business process owners by answering technical application questions and resolving reported software and data errors
• Instructs key users on the proper use and function of application programs by participating in meetings in which PeopleSoft functional and technical expertise is needed
• Provides technical support for production services when needed, including evenings and weekends
• Oversees internal support to UIS by instructing programmers and analysts in the principles and practices of testing methodology
• Expands professional and technical skills and expertise by acquiring knowledge in new technologies and system development procedures and tools by attending technical classes, seminars, and end user groups
• Manages and coordinates the following items for InfoEd:
  • Weekly releases
  • Environment refreshes and other activities
  • Technical tickets
• Builds and maintains relationships with campus partners to establish strategy, expectations and meet community needs
• Provides operational management and process support for the eRA team, by working closely with the Senior eRA Developer and eRA Technical Lead
• Collaborate with UIS eRA IT team and stakeholders to understand each campus’ eRA needs and develop strategy
• Produces operational metrics, reports, and recommendations about the eRA service
• Communicates project status and service line updates to campus stakeholders and UIS teams
• Participates in InfoEd user group community to share expertise, and to implement best practices at CU
• Ensures support of the core eRA service, including the eRA application, integrations, and reports

Who we are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses.  However, this position has the ability to work remotely.  Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System Administration.

The University of Colorado has been proactive in response to the COVID-19 pandemic. You can visit our COVID-19 webpage for more information.

What we offer:

Salary: The anticipated hiring salary range has been established at $104,600 - $116,000.

The market salary range for this position is $104,600 - $157,000.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or anticipated hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Benefits: The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision and Wellness
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
  • Vacation Days: 22
  • Sick Days: 15
  • Holiday Days: 10
• Tuition Benefit: System employees have the benefit on all campuses 
• ECO Pass: RTD Bus and light rail service
• Additional Perks & Programs: Click here to access a few more Perks and Programs

Click here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.

Additional taxable fringe benefits may be available.

More information on benefits programs, including eligibility, is available at www.cu.edu/employee-services/.

Knowledge, Skills, and AbilitiesTo be successful in this position, candidates will need the following:

• Knowledge and full understanding of software development lifecycle (SDLC) 
• Knowledge and full understanding of software testing methodologies and best practices
• Knowledge of the project management lifecycle
• Knowledge of PeopleSoft Finance module
• Knowledge of Research administration tools
• Ability to travel between campuses within the state of Colorado
• Knowledge of the business and organizational structure of CU 
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed
• Ability to self-start and take initiative in completing daily tasks and special projects
• Ability to focus on activities that have the greatest impact on meeting work commitments
• Ability to establish and maintain partnerships with a variety of internal and external constituencies
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages
• Ability to navigate a complex political environment
• Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor
• Ability to deliver a high level of commitment to customer service
• Ability to respond to requests in a timely manner
• Ability to present oneself professionally in appearance, demeanor, and effort
• Ability to effectively collaborate with team members in-person and remotely
• Knowledge of employee management principles and best practices
• Knowledge of organizational effectiveness and operations management principles and best practices
• Employee management, supervision, and team building skills, including the ability to train and coach others, communicate effectively, manage conflict, reward good behavior, and establish and maintain accountability
• Conflict management skills, including the ability to remain impartial, get disparate and adverse parties to reach consensus, and negotiate amicable resolutions in order to maintain cohesion and cooperation
• Leadership skills, including the ability to effectively manage various personalities and persuade others to take particular courses of action
• Ability to influence change through a collaborative and inclusive style
• Ability to lead and motivate others, including those who may be outside your immediate sphere of influence

 

Qualifications
Minimum Requirements

• Bachelor’s degree from and accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• Five (5) years’ professional experience, including the following:
  •  Enterprise application development experience
  • Structured query language (SQL) experience
  • Testing enterprise application experience (e.g. unit testing, application testing, performance testing)
  • Understanding of Software Delivery Lifecycle methodology
• One (1) years of experience in a team lead, managerial, or supervisory role, which may include any combination of the following:
  • Assigning and reviewing the work of others, managing personnel, developing/mentoring direct reports, and completing performance reviews to ensure continuous improvement, high performance, and employee retention

Preferred Qualifications

• Bachelor’s or post-baccalaureate degree from an accredited institution of higher education in the field of…
• Seven (7) years’ professional experience, as indicated above
• Two (2) years’ experience in a team lead, managerial, or supervisory role, as indicated above
• Experience with one or more of the following:
  • Experience managing projects, services or processes within a department with proven ability to execute decisions using strategic and tactical skill-sets
  • Experience with PeopleSoft Finance
  • Experience with Infoed
  • Functional knowledge of PeopleSoft Finance
  • Experience with PeopleTools 8.50+  
  • Development production support experience
  • Experience supporting PeopleSoft HCM and/or Finance
  • Experience with development lifecycle methodology
  • Knowledge of and experience with Application Designer, Application Engine, COBOL, SQR coding, SQL against Oracle databases, and UNIX commands

Job Category: Information Technology
Primary Location: Denver
Schedule: Full-time
Posting Date: Sep 3, 2021
Unposting Date: Ongoing