System Support Specialist IIUniversity Pay Plan Title:
Systems Support Spec IILocation:
Office of Financial Aid and ScholarshipsRecruitment Type:
Open to AllJob Type:
$2,964 - $3,500Job Category :
Non-ExemptRequired Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.:
Required Qualifications · Knowledge of PC hardware, Microsoft Operating Systems and Productivity Suites· Knowledge of Backup and Restore Techniques· Experience Troubleshooting Computer Systems· Experience Configuring and Installing Workstations· Ability to Work IndependentlyPreferred Qualifications:
Preferred Qualifications · Bachelor’s Degree in Computer Science or Equivalent Experience in a Related Field.· High Degree of Motivation and Initiative· Excellent Analytical Skills· Excellent Problem-Solving Skills· Highly Effective Interpersonal Skills· Knowledge of Data Archival and Digital Imaging· Knowledge of Active Directory and Group Policy management· Decision Making Skills· Experience Implementing Third-Party Client/Server SystemsJob Description:
Financial Aid and Scholarships at Texas State University seeks an experienced systems support specialist to maintain and enhance the office’s technology resources.Job Description Reporting to the Systems Support Analyst Supervisor of Financial Aid and Scholarships, the Systems Support Specialist II is responsible for the day-to-day maintenance, trouble-shooting, and upgrading of all hardware and software (e.g., phone recording system, check-in system, etc.). This position is also charged with training staff on various applications (e.g., document imaging system) and providing technical back-up in the design, development, testing and implementation of PC, .NET and other custom applications. In addition, this individual is responsible for maintaining and developing the departmental web and related sites, maintaining an inventory of software, hardware and licenses, as well as developing and implementing effectively a plan to address systems compliance, data integrity and systems security.Job Duties:
Job Duties The Systems Support Specialist II will need to be knowledgeable of best practices with respect to computer hardware, software and network management as well as work collaboratively with IT staff and other departments to facilitate a systematic and comprehensive approach to ensuring compliance, excellent customer service and business efficiency. This position must keep abreast of all pertinent system changes, take action as necessary to facilitate proactive business operations, possess the ability to assume responsibility, set goals, and estimate effectively target dates for major project deliverables.Additional Information to Applicants:
Occasional overnight travel and work beyond normal 8-5 business hours may be required during peak business periods. Job Open Date:
You will be required to provide a table detailing how you meet each required and preferred qualification. This should be attached as the Required Chart in the documents section of the application.
09/03/2021Job Close Date (posting closes at midnight):
09/20/2021Open Until Filled:
NoNormal Work Days:
Monday, Tuesday, Wednesday, Thursday, FridayNormal Work Hours Start:
8:00AMNormal Work Hours End:
You will be required to electronically attach a resume, cover letter, recommendation letter(s), list of references, and chart to your application.Legal and Required Notices:
Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.Why work @ Texas State? :
Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.
Texas State University is a member of the Texas State University System. Texas State University is an EOE.
Texas State is committed to increasing the number of women and minorities in administrative and professional positions.
• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents! Quick Link:
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.