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Admissions CRM Specialist

Employer
University of Vermont
Location
Burlington, VT

Job Details

Advertising/Posting Title:

Admissions CRM Specialist

Diversity Statement:

The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.

Posting Summary:

Analyze and assess data management and integration needs and in collaboration with Central CRM Administration team in Enterprise Application Services (EAS) within Enterprise Technology Services (ETS), design, implement, support and oversee the Graduate College’s admissions platform, data management and enabling technologies. Provide strategic guidance and serve as project manager for programming, integration and reporting projects within Banner, Slate and other technology platforms and its maintenance. Collaborate with Office of Institutional Research (OIR) on data architecture and reporting needs for graduate enrollment data.

Minimum Qualifications (or equivalent combination of education and experience):

Bachelor’s degree with three to four years related experience including data management and analysis, project management and software platform/system support required.

Desirable Qualifications:

Software platform/system support in higher education. Experience as a CRM functional super user or administrator in a dynamic environment with familiarity of the field’s concepts and practices, including commonly-used definitions, data, practices, and procedures of service, marketing, communication and database systems. Ability to design and implement new processes and facilitate user adoption of software platforms. Experience partnering with internal clients, programming resources and vendors to ensure optimal operation of software platforms including Slate, Banner, Salesforce, etc. Experience participating in software development projects across the lifecycle, including analysis, design, testing, implementation and support. Experience liaising with functional and technical staff to understand requirements and translate into technical specifications, configure new modules for implementation, participate in version upgrades and train staff in application use. Familiarity with graduate admissions practices and the evolving graduate student lifecycle.

Other Information:

A six month probationary period will be required

Special Conditions:

Bargaining unit position, Occasional overtime/weekend hours required, 75% of full time with full benefits package

FLSA:

Exempt

Hiring Min (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)):

45000.00

Payband Max (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)):

85500.00

Staff Hiring Band:

Hiring salary budgeted at low end to mid pay band

Staff Union Code:

NU

Job Open Date:

08/20/0021

Open Until Filled:

No

Position Title:

Admin Analyst/Planner

Posting Number:

S3078PO

Department:

Graduate College/58200

Position Number :

00025622

Employee FTE :

.75

Employee Term :

12

Organization

Read our Diversity Profile UVM campus

The University of Vermont’s hilltop campus looks out across one of America’s most vibrant small cities to Lake Champlain and the Adirondack Mountains beyond. Here, students’ educational experience and activities are enriched by our location — from the energy and innovation of Burlington to the forests, farms, and independent spirit of Vermont.

UVM is a Public Ivy and top 100 research university of a perfect size, large enough to offer a breadth of ideas, resources, and opportunities, yet small enough to enable close faculty-student mentorship. With a commitment to undergraduate education, UVM professors — world-class researchers, scholars, and artists — bring their discoveries into the classroom and their students into the field.

You’ll find UVM faculty and students studying the effects of climate change aboard the Melosira, a research vessel and floating lab; testing new vaccines at the on-campus medical center; launching local start-ups; and working with refugees at Burlington community centers.

UVM doctorsSince 1791, the University of Vermont has worked to move humankind forward. The fifth oldest university in New England, UVM boasts a legacy of important firsts in education: the first college to declare public support of freedom of religion and the first to admit women and African-Americans to Phi Beta Kappa.

Today, the university continues to provide endless ways to explore the world, challenge ideas, and dig in on the most pressing issues of our time.

At a glance:

  • Founded in 1791, became a Land Grant university in 1862
  • Home to seven undergraduate schools and colleges, the Honors College, Graduate College, Larner College of Medicine, and Division of Continuing and Distance Education
  • Enrollment: 10,267 undergraduates, 1,462 graduate students, 461 medical students, 23 post-baccalaureate certificates, 892 non-degree students
  • 1,556 full- and part-time faculty
  • Offering 100+ bachelor’s degree programs, 50 master’s programs, 29 accelerated master’s programs, and 22 doctoral programs
  • 18 Division I athletic teams
  • “UVM” stands for Universitas Viridis Montis, Latin for University of the Green MountainsUVM prof

Our vision

To be among the nation’s premier small research universities, preeminent in our comprehensive commitment to liberal education, environment, health and public service.

Our mission

To create, evaluate, share and apply knowledge and to prepare students to be accountable leaders who will bring to their work dedication to the global community, a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. 

About Burlington:

UVM BurlingtonUVM’s hometown perennially appears on national rankings that laud its livability, access to nature and recreation (including the best skiing in the northeast), thriving food and music scene, rising identity as a technology and innovation hub, and its status as a top college town. City perks include an active pedestrian marketplace in the heart of downtown, 8 miles of waterfront along Lake Champlain featuring stunning sunsets over the Adirondacks beyond, and a 12-mile paved bike trail that runs along the lake. Burlington’s nickname, BTV, comes from the code for its airport, just 10 minutes from campus. With Montreal a 90-minute and Boston a 3.5-hour drive away, international and metropolitan culture are easily accessible for weekend adventures.

With a metro-area population of approximately 210,000, Burlington is Vermont’s largest city. In addition to UVM, large local employers include Global Foundries, GE Healthcare, Keurig Green Mountain, Dealer.com, Seventh Generation and Ben & Jerry’s Homemade. Vermont’s public K-12 schools are perennially ranked among the best in the nation.

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