Job Title: Manager, UX/UI
Location: Information Tech Services
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 605631
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Job Description

The UX/UI team supports EIS development projects and works collaboratively with clients, users, and web application developers to plan, design, evaluate, and refine user interfaces for the university’s enterprise-level systems, including the Learning Management System (LMS), Student Information System (SIS), Customer Relationship Management (CRM) system, Enterprise Service Management System, portal, and custom web applications.

Reporting to the Director of Enterprise Information Services (EIS), the UX/UI Manager includes the following responsibilities:

• Manage team members, coordinate priorities and develop plans related to the design, development, programming, testing, implementation, and user support of applications by designing web interfaces that adhere to standards and styles set within the design group and University Marketing.
• Develop and master appropriate technologies to design, program and manage web-based applications and processes for maintenance of public web sites, administrative intranet systems, and content management systems (CMS) to support prospecting communication, registration management, expense tracking, reporting and other projects.
• Provide technical expertise to the design team as needed by individual members, as well as coordinate the team moving forward to new global architecture with new development paradigms, platforms, and frameworks to keep in synch with the industry.
• Conduct user-centered interviews with students, faculty, staff, and administrators to identify the contexts, purposes, environments, assumptions, expectations, roles, tasks, actions, functions, relationships, and communication channels important to the work that is being accomplished.
• Participate with management in planning to accommodate growth and new technologies relevant to the success of this area.
• Other related duties as assigned

Minimum Qualifications

• Bachelor’s degree in computer science or related field; AND,
• 2-4 years of programming experience; AND,
• 1-2 year of management or supervisory experience; OR,
• Any equivalent combination of experience, training, and/or education.

Preferred Qualifications

• Five or more years of experience working in higher education.
• Five or more years of experience collaborating with software developers and cross-functional teams.
• Five or more years of project management experience.

Knowledge, Skills, & Abilities

• Excellent communication, collaboration, and interpersonal skills, including the ability to communicate diplomatically and persuasively with diverse technical and nontechnical audiences.
• Excellent supervisory, organizational, and training skills.
• Ability to elicit relevant information from all stakeholders by observing, asking insightful questions, and transforming the responses into design recommendations and prototypes of effective and satisfying application interfaces. Ability to accurately define problems, propose creative solutions, and simplify complex information. Project management skills and familiarity with software development processes and life cycles.
• Knowledge of user-interface guidelines, best practices, and sources of information on UX/UI research findings.
• Visual design skills, including grid system layouts, web typography, color palettes, company branding, and image production for use on responsive sites and mobile devices.
• Ability to use wireframing, prototyping, and design tools (for example, OmniGraffle, Lucidchart, Balsamiq, or Axure; Illustrator, Photoshop, Dreamweaver, HTML, CSS).
• Knowledge of Section 508 requirements and Web Content Accessibility Guidelines (WCAG).
• Familiarity with university enterprise-level systems, such as learning management systems (LMS), student information systems (SIS), customer relationship management systems (CRM), and enterprise service management systems.
• Ability to use office productivity applications (for example, MS Office, Google Apps for Education).
• Ability to work with people from a variety of different culturally diverse backgrounds.

COVID-19 Vaccination Requiremt

Under the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations, NAU expects all employees, including new hires, to be vaccinated unless they have an approved medical or religious accommodation. Proof of vaccination will be required by January 18, 2022. For questions about vaccines and medical or religious accommodations, please visit FAQs for Employee Vaccination Requirement.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

$95,809 - $119,761

Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

January 10, 2022 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.