Associate Director, Employer Relations - 501717
As a member of the Employer Relations team, the Associate Director, Employer Relations will provide leadership of the employer recruitment program; develop and expand relationships with employers to increase recruiting opportunities and outcomes; establish and maintain campus recruiting policies; supervise the Assistant Director, Employer Relations; and support implantation of the broader goals and strategic initiatives of Alumni and Career Services (ACS) and the Advancement Division
Recruitment Program and Strategy
- Lead the planning, management, implementation, and evaluation of recruitment programs to expand recruitment activities (e.g., interviews, office hours, information sessions and tables, etc.) and opportunity postings, as well as develop employer brand marketing strategies.
- Provide leadership for career fairs, including development of strategies for growing and attracting new organizations, working closely with the Assistant Director, Employer Relations, and Project Manager, Career Services, in execution.
- Create, evaluate, and edit employer recruiting policies and guidelines in accordance with professional association standards, as well as alumni and student user policies; communicate regulations in coordination with Career Services staff.
- Benchmark and conduct gap analysis of employer recruitment program and platform best practices and the development of new processes, procedures, policies, and metrics.
- Adhere to all university rules, policies, regulations, and customer service expectations.
- Engage with professional associations and other organizations to gain industry knowledge and operational best practices, as well as develop relationships with career services professionals and recruiters.
Data and Operations Management
- Develop and maintain a system designed to track the effectiveness of the recruitment program (e.g., employer surveys, hiring outcomes, etc.) and analyze data to make necessary improvements, in collaboration with the Director, Employer Relations.
- Communicate employer feedback about student readiness and industry recruiting trends with Career Services staff.
- Create and implement tracking process for quarterly and annual assessment and reporting; review Excel-based dashboard(s) managed by the Assistant Director, Employer Relations, to ensure accuracy and completeness.
- Coordinate data collection and management efforts in alignment with ACS and other University data management efforts to ensure data integrity and consistency.
- Utilize online recruiting platform and related software, as well as customer relationship management platforms (e.g., Raiser’s Edge) used in other university departments to access and record alumni and employer data.
- Serve as Employer Relations system administrator within the online recruiting platform (e.g., Symplicity, Handshake) and related software to ensure data and operational accuracy, consistency, and integrity, as well as work with Career Services advising system administrator for overall platform function standardization, and security; stay informed and communicate platform updates to staff.
Employer Development and Relationship Management
- Develop and maintain employer relationships (including alumni, parents, and recruiters) and work to actively promote recruitment of our students.
- Assist employers in building their brands on campus in collaboration with the career advisors; advise employers on marketing strategies and set expectations for applicants, event participation and student involvement; ensure adequate and creative marketing of employer postings and events in coordination with the Communications Manager, ACS.
- Expand existing employer relationships through the recruitment lifecycle and conduct outreach to prospective employers in alignment with employer development account management model.
- Conduct industry research to develop in-depth understanding of the employment opportunities available and recruiting practices employed, as well as identify prospects within one or more industries.
- Seek employer feedback to assess quality of our services and student performance in the recruiting process, including outcomes.
- Collaborate with career advising team to design career education content and events, and secure organization representatives (including alumni, parents, and recruiters) to participate.
- Participate in various local, state, regional, and national organizations to gain industry knowledge and operational best practices, as well as develop new recruiting relationships.
Supervision and Training
- Hire, train, supervise, and mentor the Assistant Director, Employer Relations.
- Strong work ethic and initiative, as well as effective organizational skills and attention to detail; ability to handle multiple projects in a fast-paced environment.
- Highest level of interpersonal communication and customer services kills, including the ability to work with diverse internal and external individuals, act with integrity, diplomacy, and tact, and handle confidential or sensitive situations and materials with discretion.
- Excellent relationship management skills to develop rapport among students, staff, University departments, alumni, parents, employers, and guests of the University.
- Exceptional oral and written communication and presentation skills, as well as analytical abilities.
- Proven ability to work independently and as part of a team; exhibiting excellent strategic planning, innovative thinking, leadership, and organizational development.
- Comprehensive knowledge of career services (or recruiting activities) and current best practices, including job market trends, employer relations and recruitment methodologies, and application of technology in the delivery of services.
- Experience with Internet-based career resources and software, including online recruiting platforms (e.g., Symplicity, Handshake); intermediate proficiency with Microsoft Word, Excel, Outlook, and PowerPoint. Familiarity with other approved University software, such as Banner, Centralized Scheduling Service/Event Management System, Qualtrics, Raiser’s Edge, and Zoom is a plus
EDUCATION & EXPERIENCE:
- Bachelor's degree from an accredited college or university is required.
- Master's degree preferred with focus in business (MBA), human resources, career coaching, education, or other relevant area. Combined experience/education will be considered in lieu of Master’s degree for strong candidates.
- Minimum of three years of progressive responsibility in the field of recruitment, human resources, higher education, career development, and/or program management, including administrative responsibility and staff supervision.
- Minimum of five years of demonstrated progressive responsibility and leadership in a college/university career services, recruiting, or similar setting.
- Full-time, exempt position
- Monday – Friday, 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week
- May include periodic extended work hours and weekend assignments, as well as in-and-out of state travel
Pay Grade 7 (Hiring Range $52,829.00 to $69,999.00 annually)
At the University of Richmond, we’re creative, inclusive, and determined. We’re Spiders, and our mission is to create positive change in the UR community and beyond. Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. There’s only one place like Richmond.
UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE