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Program Coordinator (CCOE)

Employer
Gallaudet University
Location
Gallaudet University

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Administrative Jobs
Institutional & Business Affairs, Program Administration, Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title: Program Coordinator (CCOE)
Location: Gallaudet University
Regular/Temporary: Regular
Full/Part Time:
Job ID: 244
Application Information

SUMMARY:

Reporting the Director, the Program Coordinator coordinates the operation and modifications of multiple programs housed in the Center for Continuing and Online Education (CCOE); recruits, contracts, trains, supervises, and evaluates instructors of related CCOE programs; schedules all Professional Studies (PST) courses and programs; coordinates summer programs; coordinates customized training; coordinates fiscal management and accounting procedures for each program; provides academic advising to adult learners admitted into the Online Degree Completion Program; works closely with CCOE leadership and stakeholders to ensure integration and consistency of CCOE learning opportunities; supervises program assistants; and seeks and establishes revenue-based learning activities on a regular basis.

PRINCIPAL ACCOUNTABILITIES:

  • Coordinates multiple Center for Continuing and Online Education (CCOE) professional studies courses and programs.
  • Assists with the development of and oversees implementation, coordination, and evaluation of professional studies customized training, courses, and programs that address niche markets.
  • Recruits, contracts, trains, supervises, and evaluates PST instructors for professional studies customized training, courses, and programs; and serves as point of contact for professional studies customized contracts, courses, and programs.
  • Communicates to campus departments successful course offerings that may be of interest to adult learners; solicits new courses from departments; ensures proper course cross-listing and offering; works with instructors and their department (where applicable) to improve course and program content and delivery using information from course evaluations and best practices in adult learning.
  • Works with designated marketing and communication personnel to market CCOE programs and products; and provides necessary information to support marketing and communication (including prerequisites, costs, and instructor biographies).
  • Schedules Professional Studies courses and programs; manages logistics for Professional Studies courses and programs; monitors enrollments, course budgets, and makes go - no go decisions for fall, spring and summer; reviews evaluations for all professional studies courses and shares summaries with responsible faculty and departments; and maintains relevant records of professional studies courses and programs.
  • Coordinates undergraduate and graduate courses for summer sessions; monitors enrollment; ensures courses generate revenue; negotiates instructor pay when necessary; drafts summer teaching contracts; communicates to departments, the Office of the Registrar, and administrators suggestions, issues, troubleshooting strategies, and forecasts with regard to summer programs; and tracks and reviews documents supporting faculty eligibility to teach including Requests for Compensation, A1 Requests for Appointment, Recommendations for Graduate Faculty Status, and Gallaudet Online Teaching Certificates.
  • Works with adjuncts and on campus faculty/staff to ensure that they receive onboarding information, enroll in and complete requisite trainings; and ensures bilingual strategies are incorporated.
  • Maintains a cadre of qualified instructors, curriculum and program developers, and others who are essential to the operations of PST courses and programs.
  • Coordinates program services for adult learners admitted into the Online Degree Completion Program; and advises adult learners admitted into the Online Degree Completion Program.
  • Maintains and modifies related internet platforms and applications and related instructional and public relations materials for the Online Degree Completion Program.
  • Supervises program assistants.
  • Assists CCOE leadership with developing and implementing a vision of CCOE derived from the vision and mission of the University as a whole; assists CCOE leadership designing and conducting market analysis; and serves as a liaison and collaborator between CCOE and internal and external constituencies involved with CCOE activities.
  • Prepares written reports of budget, enrollment, and CCOE program activities; maintains financial records and course and program statistics.
  • Establishes and maintains a positive and supportive working relationship with co-workers and supervisor.
  • Shows a genuine commitment to diversity, equity and inclusion in the workplace; and participates in activities and workshops to foster continuous learning.
  • Serves as a mandatory Title IX reporter; and takes annual Title IX training as part of the compliance effort.
  • Serves as an active, contributing member of Gallaudet University.
  • Performs other related duties, as assigned.

    • SPECIFICATIONS:

    Required Minimum Qualifications (When the candidate’s resume meets these qualifications, it will be screened in):

    • Bachelor’s degree.
    • A minimum three years of professional experience in coordinating programs.
    • Fluency in written English and American Sign Language.

    Preferred Qualifications (While not required, it is an advantage for what the position needs.)

    • Master’s degree.
    • Experience working with constituencies to coordinate learning opportunities.

    Knowledge, Skills and Abilities (Qualities that will help the incumbent be more successful in the position.)

    • Demonstrated data collection and report writing skills.
    • Demonstrated ability to create, manage and maintain an effective and efficient database system for tracking progress.
    • High level multi-tasking skills.
    • Demonstrated ability to learn and effectively use current technologies and willingness to continue learning technologies as applicable to the position.
    • Demonstrated ability to support and lead assignments and to communicate respectfully, effectively and efficiently with colleagues and the public, and provide outstanding customer service.
    • Demonstrated ability to manage and work under stress.
    • Excellent interpersonal, communication, and customer service skills.
    • Demonstrated ability to work well as an active, contributing member of a team and work with diverse groups of people.
    • Excellent organizational skills.
    • Ability to maintain appropriate records and meet established timelines.

    COMPENSATION:
    Level: 8
    Salary: Commensurate with experience and qualifications
    FLSA: Exempt


    The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.

    Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, f

    Organization

    Founded

    Gallaudet University, the world’s premier university for living and learning in ASL and English, founded in 1864 by an Act of Congress, which was signed into law by President Abraham Lincoln.

     

    Work

    Although Gallaudet is a private institution, by an Act of Congress the University is able to participate in certain Federal benefits programs, specifically the Civil Service Retirement System (CSRS) and Federal Employees Retirement System (FERS), the Federal Employees Health Benefits program (FEHB), the Federal Employees Group Life Insurance program (FEGLI), Federal Long Term Care Program (FLTCIP), Flexible Spending Accounts (FSAFEDS), and Federal Employers Dental and Vision Insurance Program (FEDVIP).

     

    Other benefits, privileges, and conditions of employment described in this website pertain solely to Gallaudet University and have been approved by the Gallaudet University Board of Trustees and/or President. Outstanding customer service is a high priority for our department and for the Division of Chief Operating Officer. Your opinion of our service is important to us, and we encourage you to offer feedback on our  Customer Satisfaction Survey. If you have any questions, please feel free to Contact Us.

     

    Mission Statement:

    As a strategic collaborator at Gallaudet University, it is the mission of Human Resources to maximize the potential of our greatest asset - our employees.  We embrace change and the opportunities it brings. We are committed to recruiting, developing and retaining a high-performing diverse and bilingual workforce.

     

    Vision Statement:

    To be recognized as a valued and trusted strategic partner that supports the mission of Gallaudet University and become an Employer of Choice for top talent.

     

    Goals:

    • We value, encourage and support a diverse, inclusive and bilingual workforce;
    • We cultivate a culture where people are motivated, valued and engaged;
    • We create and enhance strategic partnerships through collaboration;
    • We continually improve individual and organizational effectiveness; and
    • We enhance services through technology.

       

    Core Values:

    Belonging: We cultivate a sense of belonging by valuing, encouraging, engaging and supporting a diverse and bilingual workforce.

    Inclusiveness: We solicit the input of others and strive for transparency and inclusiveness and encourage the diversity of thoughts, experiences, and backgrounds.

    Service: We have a passion for customer service and are committed to knowing our employees, anticipating their needs, and exceeding expectations.

    Openness: We are open to possibilities and foster creativity and innovation to support continuous improvement.

    Nobility: We honor our commitments and conduct our work in a manner that promotes fairness, confidentiality, respect, honesty, and trust. We lead by example and advocate equitable treatment in our behaviors, policies, and practices.

     

    Generous Benefit

    Gallaudet employees have access to a wide variety of benefits, including:

    * Competitive federal insurance plans
    * Generous paid time off
    * Federal retirement plan matching contributions up to 5% of your pay
    * Workplace flexibility
    * Career growth opportunities
    * Educational benefits & assistance 
    * Bison perks and discounts

     

    Learning Opportunities

    Gallaudet University is a community where the personal and professional development of our employees always continues. Employees can choose to:

    • Pursue an advanced degree with support from the university’s educational benefits program
    • Participate in on-site professional development as well as LinkedIn courses at no cost
    • Make the most of opportunities such as professional conferences, workshops, and seminars.

       

    Diversity Profile (coming soon)

    Statistics

    • Students: 1523
    • Alumni: 23,000
    • Employees: 900

    For more information, please visit at https://www.gallaudet.edu/about/belonging-and-equity/

     

    Gallaudet at a glance

    • Bilingual, diverse, multicultural institution
    • Includes the Laurent Clerc National Deaf Education Center, a beacon of Deaf education
    • Has a range of programs, resources, and services that includes the following
      • National Deaf Education Center
      • Kendall Demonstration Elementary School (KDES)
      • Model Secondary School for the Deaf (MSSD)

      Based in the heart of Washington, D.C.

    To apply, visit at https://www.gallaudet.edu/careers

    Company info
    Website
    Telephone
    (202) 250-2284
    Location
    Austin Main Office College Hall, Room 106
    800 Florida Ave, NE
     Northeast Washington
    District of Columbia
    20002
    US
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