Network Support Specialist II

Savannah State University
Savannah State Recruiting Loc

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Job Title: Network Support Specialist II
Location: Savannah State Recruiting Loc
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 232187
About Us

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university’s students select majors from four colleges — Business Administration, Education, Liberal Arts and Social Sciences, and Sciences and Technology. The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary Savannah State University seeks qualified applicants for Network Services Specialist II. Reporting to the Enterprise Director, the incumbent in this position provides support for the network infrastructure in the local area network. This includes but is not limited to, enterprise applications, servers, and networking equipment. The position supports and troubleshoot network problems, voice problems and video surveillance problems.


On a weekly basis, interacts with vendors, faculty, staff and students to carry out the objectives of the position. Utilizing Helpdesk software and Project Management software this position will:

  • Configure and install Cisco networking equipment
  • Configure and install Cisco VOIP equipment
  • Configure and install Cisco Video Surveillance Systems.
  • Provide technical support for the academic and administrative computing
  • Update networking equipment with the latest security patches
  • Troubleshoot and resolve network connectivity issues
  • Implement and maintain life safety devices (Call boxes, Call towers)
  • Manage and maintain Digital Signage solution for entire campus.
  • Maintain UPS’s, and other network equipment

In addition, the incumbent must stay current with the technological advances in networking that will help to facilitate problem resolution.

Required Qualifications
  • Bachelor’s Degree or associates degree with 2 years plus of experience
  • A solid understanding of the network infrastructure, hardware, applications and also endpoint management. Critical thinking, analytical skills and troubleshooting capabilities are highly desirable.
Contact Information

For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at [email protected]

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Savannah State University, as determined by Savannah State University, its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Savannah State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Savannah State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at [email protected] Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at [email protected]

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